We trid to upgrade the room to include a balcony. We were only able to get the upgraded room for 3 of the 4 nights. Tbe other night we got a handycap room, but at a surcharge of 180 euros over the basic room price. The room was not co venient and not nearly worth the extra cost.

excellent.

Good

When in Venice Lido is the better choice compared to the city. Tranquil but still well connected via e.g., Vaporettos. Hotel Petit Palais proved to be a good choice for staying a couple of nights before leaving on a cruise. The service of the front desk was exceptionally good. To this add the location and the itself then you have a good choice of a hotel

Excellent

Everything was perfect. Large room and, bathroom with a spacious shower. My only suggestion would be to add a dresser with drawers (or equivalent space) to put away clothes for clients who are staying more than a night or two and like to unpack.

Great staff and great accommodations. Would come back the next time I’m in Lido.

The room was pretty much as the pictures presented The minibar had only water (the menu was bigger) No slippers or bathrobes (you would expect that at 4 stars) The WORST PART is that we came in October and the nights were pretty cold and there was no heat. the staff was great though

G Very good hotel next to nice beach

The staff was very friendly

Friendly staff, nice location, relaxing atmosphere

The hotel was in a perfect location! Right on the beach. The staff was friendly, the breakfast was delicious and we will definitely stay at this hotel when we turn to Venice.

Perfect location on lido, right on the beach, 5 min walk to bus. Large room, decent air conditioning. Very nice staff.

Very good location,

Very good location,

The staff were very attentive and helpfulThe bar was closed and air conditioning not very effective

The staff were very attentive and helpful The bar was closed and air conditioning not very effective

Unfortunately very unhappy with my recent stay and overall experience. Rooms were overall very tiny, the shower was flooding the whole bathroom constantly due to poor sealing. After complaining nothing has been actioned by the hotel staff. Breakfast was poor in terms of quality and potential choices, staff was generally unfriendly - when asking for a second cup of coffee in the morning I was rejected in a rude manner and wasn't able to file a complaint with the manager. We terminated our stay early and rebooked to another accomodation. The hotel hasn't granted any sort of compensation or reimbursement, let alone an acknowledgment of the poor service.

The hotel is in a nice location, and the gentleman who checked us in was wonderful. He gave us a map, and explained the bus and water bus routes, and marked good restaurants that were close by. He was very pleasant and helpful. The room was okay, the bed comfortable and the room quiet and nicely sized, with a balcony which gave a glimpse of the Adriatic Sea. The bathroom was quite narrow, though, making it difficult to step out of the shower and dry off without bumping into the tub or wall. Our air conditioning worked poorly, as well... it seemed as though it didnt work at all the first night. And the biggest reason I booked the hotel was because I thought it advertised that a washer and dryer were available, but in actuality, it offered a laundry service, which of course was expensive. I ended up hand washing our small garments in the sink, and we paid the hotel to wash 6 larger garments, which cost quite a bit of money. I would definitely stay again, but would make sure I had enough clean clothes before my stay, and make sure the ac worked. The room also had usb ports to charge devices, which was a nice surprise. We loved the quiet location and its proximity to restaurants and several small stores.

The hotel is in a nice location, and the gentleman who checked us in was wonderful. He gave us a map, and explained the bus and water bus routes, and marked good restaurants that were close by. He was very pleasant and helpful. The room was okay, the bed comfortable and the room quiet and nicely sized, with a balcony which gave a glimpse of the Adriatic Sea. The bathroom was quite narrow, though, making it difficult to step out of the shower and dry off without bumping into the tub or wall. Our air conditioning worked poorly, as well... it seemed as though it didn't work at all the first night. And the biggest reason I booked the hotel was because I thought it advertised that a washer and dryer were available, but in actuality, it offered a laundry service, which of course was expensive. I ended up hand washing our small garments in the sink, and we paid the hotel to wash 6 larger garments, which cost quite a bit of money. I would definitely stay again, but would make sure I had enough clean clothes before my stay, and make sure the ac worked. The room also had usb ports to charge devices, which was a nice surprise. We loved the quiet location and its proximity to restaurants and several small stores.

The Staff Service was excellent. Very nice breakfast

Very Nice! I’m here after the season. So it was a great deal on a high end hotel. I’ve never stayed at such a nice hotel!The man at the desk, when I checked in, deserves a raise for being perfect.

Very Nice! I’m here after the season. So it was a great deal on a high end hotel. I’ve never stayed at such a nice hotel! The man at the desk, when I checked in, deserves a raise for being perfect.

nice hotel would like it better if it had a bar and coffee /tea maker in the room would not stop me going back to it

I could not find this place, I called the hotel and I got no proper direction to the hotel. When I email the property, all they were concern about is that I had to pay for the reservation. They never ask about my safety or do I have other accommodation. Not fair they making me pay for this place when I couldn’t find it. Also the reply was so rude. DO NOT STAY!!!! Read others comment if you think I’m being mean, you will get about the same reply

I could not find this place, I called the hotel and I got no proper direction to the hotel. When I email the property, all they were concern about is that I had to pay for the reservation. They never ask about my safety or do I have other accommodation. Not fair they making me pay for this place when I couldn’t find it. Also the reply was so rude. DO NOT STAY!!!! Read others comment if you think I’m being mean, you will get about the same reply

Very short stay buth ok

Good location and very friendly staffHad big issue with alarms randomly going off which kept everyone awake during one of the nights stayAlso WiFi didnt work for a whole dayNot sure if would stay again or recommend

Good location and very friendly staff Had big issue with alarms randomly going off which kept everyone awake during one of the night's stay Also WiFi didn't work for a whole day Not sure if would stay again or recommend

Great trip and enjoyed being on the lido for second trip to venice. Nice to escape the crowds. Transport options are ecellebt from this hotel with buses running every 10 minutes and water buses very regular too. The hotel front is a seperately owned beach and the beds are expensive 70 euros per day so we walked to the free beach approx 10 mins away. Also if you buy a touriat ticket its 20euro per day for unlimited bus and boat however its cheaper to buy a 2 day pass for 30 euro if you are staying for more than 1 day. Hotel staff were lovely and room was a very good size. Cleaning was not perfect however fresh towels brought each day and bed made which was a nice touch as sometimes this is not done elsewhere. Would definetly recommend stopping at tye hotel overall as good standard for the price.

Hotel was close to the beach but you can’t actually use the beach without paying for the amenities. First room we were allocated smelt really bad with cigarette smoke so we moved rooms. Second room was a lot better with a view of the beach. Good selection at breakfast lady who works in the breakfast room was very helpful and polite. The reception staff let the hotel down as they aren’t as helpful as they should be they need to understand that guests are new to the area and they need to explain more when I guest asks a question they were abrupt.

Nice comfortable hotel. Our room had a side view of the ocean with a small balcony. The beach immediately behind was nice but the hotel only has one cabin. We had to walk along a little bit and use another bit of the private beach. €25 for 2 sun beds and a brolly although as it’s Venice the beach wasn’t a priority