Clean, quiet, accessible, parking, had a great time

The hotel room could have been cleaner. The flood could have been mopped and the quilts on the bed needed to be washed. The TV had something splattered on it and needed to be wiped down. Overall though the front desk was extremely helpful if we needed anything.

Dog friendly

Great place to stay with your dog. Very dog friendly area and the food was great.

The room was dated, dirty and we did not feel comfortable staying there but had prepaid for the room and could not get out of it.

Kind of dirty, housekeeping came before 9 every morning which to me is too early when you’re on vacation. Did not provide new sheets, also did not replace our toilet paper when we ran out!

This hotel is very old and overpriced, nearest restaurants or convenience stores are 15-20 min walk away. Horrible breakfasts, “destination fees”. The worst is the bathroom, they have sliding doors with huge gap, I was staying with friends and we had to use toilet in the lobby.

Great hotel. The staff were professional, room was good, love the heated pool and it’s an easy walk to the center of Provincetown. Even has it’s own private beach.

Very standard beachside hotel if a little run down. Staff was friendly enough, but nothing above and beyond. Price was high, but I think appropriate for the location and time of year.

Second time staying here. Great location.

We had a stunning waterfront view. But we’re not told that there was going to be construction right outside our room. — They have a no smoking policy… But all of the construction workers were smoking & it smelled. We had been there years ago. It went down hill with the new owners. Especially with the breakfast they provide. The view was still spectacular!

At Surfside, we found a convenient & affordable (relatively speaking) to the Payomet Performance Center. We enjoyed the easy walk from the hotel to restaurants and shopping on Commercial Street. Hotel is a bit tired not surprising given its popularity. Liked the fire pit and breakfast.

Couldn’t recommend this place more!

Great pool, easy parking and a great location. It’s about a 7 minute walk to the heart center of Provincetown so not in the thick of the action but perfectly close. Great view of the water, but not a private balcony. Each floor has a full length balcony so you have section but not private. We were okay with it, though. Dog-friendly so we love it! The staff was so helpful. We’d stay again

We stayed on "Ocean" view side of the property which was worth the little extra for a wonderful view of the harbor and Provincetown Center in the distance. The property is not new but is in good condition and has all the amenities one might expect from a chain hotel. I appreciated the continental breakfast and microwavable breakfast sandwiches as "fuel." The walk to downtown is pleasant and mostly flat along commercial street. The person cleaning our room was fantastic. His attention to needs (towels, TP, etc) and completing the cleaning job before noontime were much appreciated. All the staff were warm and friendly. I would recommend this place with easy parking and a beautiful view.

Loved all the amenities and it wasn't too far of a walk to the historic district. Also, very helpful and friendly staff. Would absolutely book another stay !

Great place to stay! Just a 5-10 min walk to the busy part of p town. Pool is great. Cute little bar in the hotel! Would recommend!

I had a wonderful time at Surfside! My room was great with no complaints. The amenities are wonderful too. It's a bit of a walk into town but manageable. I rented a bike and that helped! It's easy to get an Uber or (even better) pedicab. The best part of my experience was the staff. They are very kind and accommodating - and fun! I will definitely return here for my next Ptown trip!

Keep scream at all pool from 9 am to 8 pm. Out of control. Big dogs barking non stop Management did nothing to rectify problems

What a very nice place. Second year in a row going and will continue to come back.

Wonderful stay in a great hotel

The property is your average beach side motel. The rooms are perfectly comfortable though not as clean as I would have hoped. The floors in particular were pretty dirty. Service was perfectly friendly and accommodating. Location was further from the center of town than I’d personally like to be but it’s still walkable and a beautiful walk at that.

We had a great trip. Everyone at Surfside goes out of their way to be helpful and friendly. The beach at the hotel ia great with no rocks and pool very well maintained. Walking distance to everything.

Great staff! Property is well maintained and the employees care about their guests. Close to food and walk out to the beach. An oasis from the day to day while walkable to the town with great restaurants, shopping and activities

I have stayed at this property several times, this time I was very disappointed with the housekeeping, even after I complained, the room was never serviced properly.

Great location. A little run down. Room didn't get cleaned second night. No soap in some dispensers. Polite friendly staff. Would go back.

Location is good (near beach and walkable to main tourist area). Plenty of room in parking lot. Staff was friendly. BUT: - the bathroom door is a slidable door. This is NOT a pocket door that “locks”. It’s a door on rollers with at least an inch or more of open space between the door and door frame. So if you don’t want your partner hearing you do your business, then this isn’t the place for you. The door didn’t even stay in place sometimes so I had to have my bf brace a chair against door so it didn’t slide partially open. - morning coffee wasn’t good

We love staying here. It’s always a dreamy experience.

Property was old and not updated. No phone access in the room. Limited staff and no staff at night. Office is closed till 8 am. Room was dirty.

Surfside Hotel is lovely!! Great place to stay, super comfortable, awesome amenities, and the perfect location! I was only in town for a day and I wish I could’ve stayed longer. I want to give a special shoutout to the front desk manager, Steve, because I had an issue where Expedia confirmed my stay on their end but never actually sent my reservation through to Surfside. Steve called them, made sure to fix the problem, and then was kind enough to upgrade my room because of the inconvenience, even though it wasn’t the hotel’s fault at all!! Lovely hotel and incredible customer service. I will be back!!

The high threshold into the room was very dangerous, kept tripping over it. The refrigerator leaked water all over my expensive food inside and I awoke to water all over the floor that had leaked from the fridge. I did appreciate a larger than normal fridge and an in room microwave. I wished there was tea in the rooms as well as coffee.

Pool was warm, my daughter loved it. Simple breakfast included, the front desk staff in the morning was very accommodating, would definitely stay again, it was an older hotel but had a modern twist to it.