This is really the best resort we have stayed in all of our vacations. The amenities, rooms, food and especially the stuff representing the true meaning of a 5 star Thai hospitality. For our next vacation we will first search for a Belmond resort and then pick the destination:)

Exceptional service -friendly staff and very clean

Incredible resort with everything and more you could need for a great holiday. Beautiful private beach and wonderful staff. This is our new favourite place in Asia after lots of travel and we can’t wait to go back!

Peaceful and beautiful scenery with lots of things to do within the grounds - swimming, kayaking, yoga, gym, table tennis, badminton. Great service and meal options.

The view from our villa was amazing.

Very beautiful spot with private beach. Needs refurbishment. Friendly and helpful staff.

This resort went above and beyond with their service and the little details. We stayed in their villa and it was so peaceful, the resort had a great pool and beach area. The staff offered exceptional service and we truly felt looked after. We were celebrating our wedding anniversary and they made it very special.

Amazing Property! Probably the best in Samui.

Superb hotel , but do not go out Koh Samui itself has become very very ugly . Destroyed by unruly and cheap développement . Too bad is used to be pretty

We stayed a month in this wonderful resort on a beach front villa and absolutely loved every about Napasai resort! The villa was beautiful, food was great, access to beach and pool was terrific and the management/staff were EXCEPTIONAL from day 1 right until our departure. They were kind, considerate and always had a smile on their faces. I am a bit of a clean freak so I loved the fact that all areas of the resort (particularly the public washrooms off the pool & dining areas) were immaculate and incredibly clean. If you are looking for a place to just kick back, relax, stress free then Napasai should be on your list of places to stay! This resort is definitely a 5 Star.

The area is located remotely from the main roads and has a private beach

Very peaceful. The villa was right on the water as I went to sleep with the gentle crashing of the waves. Service was impeccable.

Great

nice location, nice staff, nice price

A/C is very noisy

I highly recommend this property. It’s beautiful, private, eco friendly, clean, and the staff is AMAZING! I do suggest the property get more charging stations (both inside and outside) for electronic devices for guests as we are all more technically connected. Also, I suggest converting the bathtub into a shower with seating.

Great hotel, really peaceful place. Lots of things to do and great to just relax by the pool and beach. Service excellent. Rooms beautifully done in very classic wooden features. Highly recommend

The Gym needs updating Otherwise thank you Belmond , managed and staff for keeping up the standard. Alex Eskander London

The Gym needs updating Otherwise thank you Belmond , managed and staff for keeping up the standard. Alex EskanderLondon

Unique Very charming House was so great, swimming pool, beach, everything is so nice Restaurant and breakFast excellent

We stayed in a one bedroom garden view villa and it was spacious enough to comfortably hold the whole family (2 adults and 2 teenagers). The villa was lovely and kept tidy each day which was wonderful. The Napasai is truly brilliant hotel, the pool is really nice, large and refreshing. The staff make the place the blessing it is though - every single person is dedicated to making your stay effortless

Beautiful resort loved by our family! Very relaxing but also with lots to do. Staff is friendly, service is good, food is decent although there is only one main restaurant. We loved our time there and will want to come back!

Secluded and beautiful beach location, perfect for a relaxing quite holiday.

Nice weekend break

My husband and I loved Belmond Napasai. No complaints at all. Very clean grounds/room. Breakfast had a beautiful presentation, and staff was kind and helpful.

The setting is beautiful including a wonderful sunset view. The sea isn’t great for swimming as it’s very shallow and lots of weed - I knew this would be the case before we went so it wasn’t a problem. The accommodation is a bit dated but didn’t seem shabby.

the layout, staff and different activities for kids

We loved it. It's a little piece of paradise on earth. Great staff, great facilities and a great villa.

I recently stayed at this hotel on a 10 day trip to Thailand with my boyfriend. We had an amazing stay and can't recommend it enough. The grounds and scenery are beautiful, the facilities were well kept, and the room was clean and updated. The food was good and the activities that the hotel had to offer were great. They have kayaks and standup paddle boards right there on the grounds and an attending staff member, as well as workout classes. The hotel is located on a beautiful private beach. The most distinguished part of the hotel was the service, which impressed us from the start. Upon arrival, the woman mentioned that our flight was a bit delayed, as we were late arriving to the hotel by ~30 minutes, which impressed us she remembered. We received an upgrade from our original room to a 1 bedroom villa on the beach which made our vacation! The luxury of the hotel continued as we arrived in our room to a plate of fresh fruit and we were also impressed with the service we received on the beach. Our waiter walked down the beach in the 98 degree heat to offer to clean our sunglasses and then again to offer us apple slices. That is service unlike any other we've received. To top off our wonderful stay, upon check in the woman had asked when our departing flight was and then provided a recommendation to leave for the airport at 6:30am, prior to the opening of breakfast at 7am. When we went to check out, the hotel had prepared us breakfast boxes "to go".

Luxury resort w/ beautiful and quiet private beach. One pool only. Food & beverage is overpriced. Great sport facilities available for free. Very frendly and helpful staff. Special thanks to the reception team who helped out a lot.

I don't usually write lengthy reviews for resorts but I've decided to leave a detailed account of my stay at Belmond because my husband and I picked out this resort based on the high ratings on the Hotel.com reviews. First, the check-in process was pleasant and speedy. The reception staff, Blw was very welcoming. However, when we got to our cabin, we were very disappointed with the condition of the rooms. There was a dead butterfly on the living room floor, hair in the bathtub and cobwebs in the corner of bathroom ceiling. Also, on the first night of our stay, we couldn't sleep well because the pillows were smelly and the bed frame squeaked with every turns. Moreover, on the next day, we found out that only the half of the used towels were changed with fresh ones. As for the breakfast service, I was disappointed with the limited choice of menu and poor service. For example, when my husband had to ask more than twice to get his milk with his coffee. Finally, on the third day, I slipped and fell on the bathroom floor because the floor was too slippery. I ended up with a sprained ankle and bruises on my left buttock. I've notified the reception desk of the accident and asked for ice and some first aid products for the injuries. However, only a bucket of ice was sent to the room. None of the staff had asked us to see how badly I was injured.My husband and I love traveling in Thailand and we've stayed at numerous 5-star resorts in the past but by far, Belmond was the place ever.

Our third trip to the Belmond Napasai; the staff are so welcoming and the facilities, especially the spa, are amazing. We love the Thai fine dining restaurant. Very important since it was pouring rain the whole time! We still enjoyed our stay, as always: a great place to relax and feel restored.