Very clean and comfortable.

Clean and comfortable. Good hotel. Would it kill you guys to serve breakfast?

I was not as impressed with this hotel as I normally am with Marriott… The staff was not very friendly or accommodating, we needed towels, and it took several hours to get towels, the pool is extremely small. Therefore, the children did not want to swim in the pool. The staff was not very friendly at all, but the actual hotel room was very nice and the outside of the hotel was very nice.

Great place that met Marriott standards

Great stay with family. Loved the pool and hot tub. Spacious rooms, friendly and helpful staff!

The room was quiet and sufficient for the price point.

Nice comfortable stay. Room temperature control easy to use, quiet floor, clean room, comfortable bed.

The airport shuttle doesn't start until 7am. That is unacceptable.

Nice and clean

I didn't feel welcomed, not even a smile at arrival. I realized later that the front desk lady was in pain. Overall the place is ok but a bit outdated.

Check-in was quick, easy and efficient as was the check-out process. Staff was friendly and helpful.

Great place, clean and friendly staff

Excellent staff, Amy was wonderful

Everything was great, except the included shuttle to the airport had a limit to when they ran. My flight was earlier than available, so I had to get a $43 Uber across the road. The hotel itself was really clean, our room was spacious and the staff helpful.

It was ok - just a quick weekend trip.

The property was conveniently located close to the airport. Very pleasant reception area, cafe and lounge. The rooms were clean and felt very modern. The receptionist was not very friendly. I would definitely recommend and stay there again in the future.

Conveniently located to the airport

I was heartbroken with our trip… I worked at this property 5 years ago for 2 years. I LOVED this hotel. I felt safe and comfortable staying here with my 9 month old daughter and chose to stay for the quality of the food in the bistro and just the quality of the property itself. I have never been so let down by anything more in my life. The food in the bistro was not good in any way. The steel cut oatmeal came out looking like a bowl of dry over cooked instant oatmeal, and the French toast wasn’t even in Texas toast and was BURNT. The mini fridge didn’t work and the coffee maker in the room was missing the cover for the water area. The pool was well maintained but was not heated or warm in ANYWAY. Our room was very clean but our check in experience was less than inviting. As someone who has worked in hospitality for 7 years I know that days can be hard but we didn’t feel welcomed. Overall our experience was disappointing.

Close to airport

I was not impressed with the cleanliness of my room: dirty light fixture in bathroom, extensive cobwebs in corner near TV, exhaust vent in bathroom caked with dust, and heating/cooling unit brimming with dust out the vents. The bedside lamp that was supposed to be built into the headboard was missing (open holes for wiring and screws) and the light over the microwave was out. The lamp that was awkwardly placed behind the couch created about a random one foot gap and made the small room feel even smaller. My window looks out on a roof and a dumpster. Warning on the room door says to keep the window closed and locked which doesn't make me feel super safe... to top it all off the walls are paper thin -- just heard the person in the room next to me burp after brushing their teeth.

Friendly desk clerk, comfortable beds, restaurant nearby

We were on the 3rd floor at the far end. The water was luke warm at best, so to take a nice shower one had better move quickly. No restaurant to speak of, and the food that they did serve there was way over priced. Finally, location is too close to the main highway to the airport. If one wants a good nights sleep forget about it. If you need quick access to the airport, then you might be in luck, although trying to make a left hand turn off the property is next to impossible.

Easy access to airport, great location, quiet, clean, economical, beautiful room. Dining options were available, entire staff were extremely helpful and courteous.

Nice facility

good experience

My room was perfect. Check in and out was smooth. Was less than a 5 minute drive to the airport. Excellent service. I will definitely be back.

Quiet stay. Ate a meal at the bistro. A bit pricey, but the food was really good. Would/will stay again

Easily the best place to stay around the alcoa/Maryville area and very reasonable rates. Love the fire pit outside and the outdoor sauna. The service is above and beyond than most expensive and high end hotels I've been in.

Everything is good and excellent

Easy access to airport

My room was dirty and it was loud at ten pm every night

The little cafe downstairs doesn’t seem like much (sort of a fast food vibe), but the food was actually amazing! And the drinks were pretty good as well. It was slow, but I think they were maybe short a staff member, but still had great customer service.