Great service.

Excellent and cooperative staff

Old property need to refurbish. Sound proof system is very poor. You can clearly heard motor engine sound in the room.

The washing machine was bad, but they changed one, all good.

The property is amazing. Well done Maintenance with wood floor. The bed is very comfortable (i forgot to check the brand). The bathtub is big. The office manager take me to the Room after check in. The view is fantastic (Sudirman street view). The hotel approved all of my requests.

The property is amazing. Well done Maintenance with wood floor. The bed is very comfortable (i forgot to check the brand). The bathtub is big. The office manager take me to the Room after check in. The view is fantastic (Sudirman street view). The hotel approved all of my requests.

All of the staffs deserve award ! From security, reception, waiters to housekeeping. Location is also perfect as its in front of the MRT.

Service is very responsive. We had issues with the washing machine not drying. Within minutes of my complaint, the staff came to replace it with another unit. Breakfast was really good. The buffet was limited but the kitchen was ready to whip up special order

Service is very responsive. We had issues with the washing machine not drying. Within minutes of my complaint, the staff came to replace it with another unit. Breakfast was really good. The buffet was limited but the kitchen was ready to whip up special order

I had a good stay here. All the rooms are located on floors 30+ so the view is excellent. I enjoyed a spa treatment (massage). The rooms are very spacious - only thing to improve is the in-room dining. Poor quality of food I would say, although I did enjoy the breakfast buffet down in the lobby. Would stay again.

I had a good stay here. All the rooms are located on floors 30+ so the view is excellent. I enjoyed a spa treatment (massage). The rooms are very spacious - only thing to improve is the in-room dining. Poor quality of food I would say, although I did enjoy the breakfast buffet down in the lobby. Would stay again.

Clean rooms with friendly staff

Just great

We had booked two studio apartments for the stay. the Marriott team was amazing!!! they always went out of their way to help and look after us. nothing was ever too much which made the stay very enjoyable and i would look to book them again for the next trip.....

I stayed 2 nights recently but unfortunately the aircon in that room was not working despite tech crew attending to it. I had to pqck all my things n move to another room late in the night. But the new was very noisy (I am sensitive to noise) I couldnt sleep. The next day I had to move to another roomHowever, through the whole saga, I had to applaud the staff. They showed great care n provided a service standard that is industry-leading. In particular, I want to thank the Manager Fandi. He went out of the way to ensure that all issues were remedied promptly. He personally ensured all remedies went well n called me thereafter to ensure all was well. Thank you, pak Fandi and staff. Keep up the good work.If you want a place with attentive caring staff, here is a place to stay.

I stayed 2 nights recently but unfortunately the aircon in that room was not working despite tech crew attending to it. I had to pqck all my things n move to another room late in the night. But the new was very noisy (I am sensitive to noise) I couldn't sleep. The next day I had to move to another room However, through the whole saga, I had to applaud the staff. They showed great care n provided a service standard that is industry-leading. In particular, I want to thank the Manager Fandi. He went out of the way to ensure that all issues were remedied promptly. He personally ensured all remedies went well n called me thereafter to ensure all was well. Thank you, pak Fandi and staff. Keep up the good work. If you want a place with attentive caring staff, here is a place to stay.

The room is spacious and comfortable. The Lady Operation Manager and the Head Chef were very helpful. They helped to prepare vegetarian foods for my breakfast when they found out that I am a vegetarian. Really appreciated. The room has a kitchen too with all of the required utensils for me to cook for myself. There is a small shopping mall, within 5-10 minutes walk, that allowed me to get the required ingredients for my cooking. Water Heater in my room took a while to heat up though. I was very satisfied with the stay overall and will definitely come back again for my next trip.

The room is spacious and comfortable. The Lady Operation Manager and the Head Chef were very helpful. They helped to prepare vegetarian foods for my breakfast when they found out that I am a vegetarian. Really appreciated.The room has a kitchen too with all of the required utensils for me to cook for myself. There is a small shopping mall, within 5-10 minutes walk, that allowed me to get the required ingredients for my cooking. Water Heater in my room took a while to heat up though. I was very satisfied with the stay overall and will definitely come back again for my next trip.

We really enjoyed our first stay here, so we extended another night. The 3-bedroom apartment was so spacious and has a great city view. Similar to other Marriott hotels that we stayed in Melbourne, Sydney, Singapore, Thailand and Vietnam, the apartment offers very comfortable bedding, equipped with goose down pillows. It also has immaculate indoor swimming pools and gym facilities. The security is also great and their hospitality is second to none. All staff was very helpful, friendly and accommodating. For instance, my grandma had to use a wheelchair, so they were very supportive and strive to accommodate her special needs. However, there are some rooms for improvement that can make our stay more enjoyable. There’s a lack of in-house food options and the food quality isn’t really “five-star” for the price we had to pay. Not to worry, though.. Because it’s strategically located near prominent shopping centres, you can always order food from other places using external food services like Gojek’s Go Food. They took this feedback very seriously and we understand that they’re in the process of improving their in-house food and beverages. They even had their chef to come to us and discuss this concern. Such an amazing service!!! Overall, I highly recommend this apartment, especially if you’re travelling with a family or with someone who has special needs. Thanks for your hospitality, Marriott. I’ll definitely come back when I visit my family in Indonesia next time.

The apartment is comfortable, spacious and clean. Strategically located with MRT station at your doorstep, it’s also just minutes away from TransJakarta bus stop. It has best pillows in town and offers nice view, great swimming pools and cool gym areas. The downsides about this apartment are the lack of in-house food options, poor food quality, mediocre sound-proofing windows and outdated dishwasher. But, the hospitality is superb and the security is fantastic. So, I would definitely come back, but probably get food from other places.

Staff extremely helpful and accommodating. Upgraded our room on check in,

What I liked the most about my stay was how attentive the staffs were in the hotel. They were helpful. 2br apartment was just felt like our own home. Full facilities provided and made my family felt comfy staying in. Would definitely come back for another family visit next time. One thing that needs improvement is their cafe(breakfast area) it’s too small for when it’s peak season (stayed on Eid Fitr) and lacking options of food . Taste wise was good. Overall had a great stay.

The washing machine was broken. The replaced washing machine worked, but it moved with the vibration of the spin, which disturbed the door closing. There were several problems, but Daniel, who speaks Japanese fluently, was very kind and responded, so that point was very good.

I think everything are perfect but only one tinny suggestion, I really need a clock in swimming pool.

wonderful view new and old jakarta! but, a few taxi driver know

Friendly, helpful staff and very easy to communicate in english.

We stay three night. Staff is very friendly Room is very large for family and washing machine is available it is very appreciated but that washing machine is not familiar to Japanese. So if hotel can provide quick guide, it is very useful

Good place for business trip. Clean and tidy, staff are nice, polite and helpful.

Excellent service, clean and comfortable hotel, good location.

Location was alright.

Location was alright.

We loved the view of the city from our room. The apartment itself is spacious, clean and peaceful - in addition to the comfortable, bed made for a wonderful nights sleep. Not much of a spread at breakfast for a hotel of such a standard in Jakarta but nonetheless adequate. The staff are top rate- theyre all very helpful, friendly and efficient.