Very comfortable and cozy stay for a getaway!

It was very nice. Liked the view and atmosphere, it was the perfect hotel to get to the us bank

It started out slow. Valaid parking was a little slow and the front desk took a some time to get checking in. How they staff came on strong and finished well

Good location nice

The door to the bathroom was the stupidest setup i have ever seen. If they had installed a barn door or pocket door it would have been ideal. The door only opens halfway which requires you to stand superclose to the shower then close the door to access toilet. Super small bathroom and a little outdated for a pricey room

I recently stayed at The Westin Minneapolis for two nights and, unfortunately, had a disappointing experience. While the staff was very accommodating when I fell ill—promptly providing extra pillows, fresh towels, and a mop to clean the bathroom—the rest of my stay was far less positive. When I booked through Hotels.com, I opted for a breakfast credit. However, the restaurant had very limited options, and no gluten-free choices, which was frustrating. Additionally, I was charged for breakfast on the first day, even with the credit, and discovered on the second day that the hotel does not honor the credit. I had to reach out to Hotels.com to address this, which was an inconvenience. Parking fees were also misleading. I was told it would be $32 per night, but when I checked my bill, I was charged $35 plus tax per night. This miscommunication was frustrating and felt deceptive. Lastly, the hotel appeared understaffed during my stay, with several wedding parties happening at the same time. It took much longer than expected to get answers or assistance, leaving me feeling like the hotel couldn’t keep up with its guests. Overall, while there were some positives, the lack of proper service and communication made for an unpleasant stay.

There were not many amenities. For the price of the room, I anticipated having access to room service, parking, and free wifi, which was not the case. It was a pleasant stay, but I was hoping for more considering the price.

I felt the stay wasn’t a 4 star experience. Everything was mediocre and service was slow. Next time will try any of the neighboring competitors rather than choosing Westin again.