It was very relaxing and cill. Very good service and friendly staff. Cousy and clean.

It was very relaxing and cill. Very good service and friendly staff. Cousy and clean.

Great property and staff. Breakfast had good selection. The Gold Room view to the back yard was very nice.

The room was lovely apart from a few things that was disappointing; 1. Service was not great, quite a miserable concierge... made us feel unwelcome 2. Lots of lights not working in room, told the reception as we went out for the afternoon but not resolved upon our return 3. Hot Tub... to me a hot tub has bubbles, this literally was a big bath and nothing else

The room was lovely apart from a few things that was disappointing;1. Service was not great, quite a miserable concierge... made us feel unwelcome2. Lots of lights not working in room, told the reception as we went out for the afternoon but not resolved upon our return3. Hot Tub... to me a hot tub has bubbles, this literally was a big bath and nothing else

Amazing rooms with amazing view! Most of the staff was so accomidating! Cant wait to go back! We were a gay couple and we were treated very nicely!

A gorgeous Villa, beautiful and clean rooms, very good breakfast and very friendly staff!!

A gorgeous Villa, beautiful and clean rooms, very good breakfast and very friendly staff!!

The perfect "Faulty Towers" experience if you want to be insulted in an over-rated establishment. Poor value for money.  Not a 5 Star establishment. Very rude owner. We brought a nice wine from the town, but when we asked for wine glasses, we were refused. We wrote a compaint and unbelievably the owner actually wrote...."The price of a wine bottle in our hotel is 20 euros,if you can not afford to pay 20 euros for a bottle of wine means that you should choose a hostel." Do not take the Standard rooms on the ground floor. We were in room 1 and it was terrible.  The room is right next to the reception and opening out to the breakfast/common area.  Could hear every guest coming and going, every conversation, the TV in the common area, etc Curtains didn't fully close so light came in but worst still the window was at street level and anyone could see in.  No tissues provided.  No tea or coffee making facilities in the room. No bottled water provided.  None of this particularly important to us, but if you claim to be a 5 star establishment, these are standard items. A coffee machine is right outside the room (in the breakfast area) but it was unclear if we were permitted to use it.  After asking twice, we were still not offered the use of the machine, so were embarrassed to use it. Hotel is a long way from the town up a very steep hill.  Only convenient if you have a car.  BTW you will pay 4.5 euro per day to leave your car in the (mostly empty) hotel car park.

The perfect "Faulty Towers" experience if you want to be insulted in an over-rated establishment. Poor value for money.  Not a 5 Star establishment. Very rude owner.We brought a nice wine from the town, but when we asked for wine glasses, we were refused. We wrote a compaint and unbelievably the owner actually wrote...."The price of a wine bottle in our hotel is 20 euros,if you can not afford to pay 20 euros for a bottle of wine means that you should choose a hostel."Do not take the Standard rooms on the ground floor. We were in room 1 and it was terrible.  The room is right next to the reception and opening out to the breakfast/common area.  Could hear every guest coming and going, every conversation, the TV in the common area, etcCurtains didn't fully close so light came in but worst still the window was at street level and anyone could see in.  No tissues provided.  No tea or coffee making facilities in the room. No bottled water provided.  None of this particularly important to us, but if you claim to be a 5 star establishment, these are standard items.A coffee machine is right outside the room (in the breakfast area) but it was unclear if we were permitted to use it.  After asking twice, we were still not offered the use of the machine, so were embarrassed to use it.Hotel is a long way from the town up a very steep hill.  Only convenient if you have a car.  BTW you will pay 4.5 euro per day to leave your car in the (mostly empty) hotel car park.

The best hotel experience of my entire life! Everything was great - the room, the staff, the location (just take the bus 20 to the city - it takes 7 minutes, and the bus stop is really close). We were in the gold suite, and everything was perfect. I can reall recommend splurging on the VIP package, where you get a bathtub full of bubbles and roses, and a bottle of prosecco and a bunc of local sweets. Complete luxury!

The best hotel experience of my entire life! Everything was great - the room, the staff, the location (just take the bus 20 to the city - it takes 7 minutes, and the bus stop is really close). We were in the gold suite, and everything was perfect. I can reall recommend splurging on the VIP package, where you get a bathtub full of bubbles and roses, and a bottle of prosecco and a bunc of local sweets. Complete luxury!

Lovely property well placed above the town. Staff couldn’t be better.

We spent a night here and really liked the layout and design as well as the service. However it was a very rainy night and suddenly we had water running down the walls. Also the toilet flush in both rooms would not stop which is a nuisance during the night. If they fix that it’s a recommendation for Braşov.

Adorable place!

everything is more than excellent-the best we ever had in our long traveling history.

The room was nice however the the bathroom needed some work done, it was old and you could see some mold around the corners. For a hotel that sells itself as being 4 or 5 stars, this is unacceptable.

The room was nice however the the bathroom needed some work done, it was old and you could see some mold around the corners. For a hotel that sells itself as being 4 or 5 stars, this is unacceptable.

Beautiful property. Lovely rooms. Very good interior design. Good service.

I booked the room as it had “spa bathtub” in the room. Maybe it is a matter of words, but it was a deep tub, japanese style. The reception said it was “hot tub”. However for this to be a “hot tub” it needs to be hot. The concrete seem to have no heating and seems to have no isolation to the ground. It was very cold. I started to put in hot water, but the system was empty for hot water when the tub was half full.. Maybe as “cold tub” in summertime. Staff is friendly, breakfast are great, great location, but the place does not have format as to the way it is promoted.

Very nice and romantic hotel up the hill from old town brasov. The staff has been excellent in every way and truly go out of there way to help.

It was amazing,ill be back for sure

Terrible. I highly do not recommend. I booked and prepaid for 1 night a couple of months in advance. When I arrived at the hotel at 8pm after traveling the whole day, the staff said someone was there first and so they gave my room away. The manager's attitude was terrible. They moved us to a hotel that was a basic 2 to 3 star by western standards compared to this hotel that is a boutique 4 star hotel.

Terrible. I highly do not recommend. I booked and prepaid for 1 night a couple of months in advance. When I arrived at the hotel at 8pm after traveling the whole day, the staff said someone was there first and so they gave my room away. The managers attitude was terrible. They moved us to a hotel that was a basic 2 to 3 star by western standards compared to this hotel that is a boutique 4 star hotel.

Outstanding hotel. Huge spacious room with gigantic hot tub. Lovely setting with clean mountain air. Quick (and very cheap) Uber trip into the city centre. Beds were a little creaky, but other wise very comfortable. Would definitely return.

Lovely staff! However, noisy room with no privacy.Toilet seat broken, sock left in wardrobe from previous guest, our glasses weren’t replaced with clean ones on the second day and there were no coffee or tea facilities in the room. Really disappointed as we are on our honeymoon and were looking for a little bit of luxury during our stay.

A quirky but tasteful hotel in the hills of Brasov. Amazing room with interesting decor, lovely food, helpful staff. It made our special holiday a time to remember. You need a car or good taxi to get to the hotel.

Clean and beautifully decorated, staff courteous and professional. What I didn’t liked were the gps coordinates that send me at the wrong location in the middle of nowhere. Staff claimed that they filed a complaint with google map so it’s not the first time it happened. Other than that excellent property.

The hotel had a wonderful design whilst a strong confortable feature. The staff are very welcoming and proffesional. Our stay was absolutely lovely, in a wonderful room at the top floor which gave us access to a fully glazed balcony next to our bed and a suprisingly big room space which we enjoyed. The breakfast is surely satisfying any type of dietery requirements, it is various and fresh in ingredients. Our stay at the Vila Chambers and Charms was lovely and we definetely recommend it!

It is a boutique hotel in the sense that all ten rooms are furnished differently. It is understaffed; but the receptionist goes out of the way to help. It is technically in Brasov, but actually far away from town. Restaurent serves only b reakfast. Spartan breakfast - but tasty and fresh. Nearest expensive retaurent is 0.5 km; affordable retaurents are7km away. It has been 5 star by a quirk of the Romanian system. In any other country it will be 2*. That said, it is a good hotel for motorists with low budget.

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