Amazing…we had a great stay.. great pools and amazing staff

Wifi is too late. Jpark must change internet service. I can’t use hotel wifi even in the lobby and all restaurants

The staff was very respectful and always willing to offer assistance in all interactions with our family.

Poor connection

Giggity giggity

Its ok but the rooms are a little outdated .we stay in 2 bedroom suite the price is not worth the stay.No internet access in our room since it seaside view.The rooms are big and the beds are comfortable.

I stayed here on my visit to getting married. My fiancé, whom lives in the Philippines enjoyed the stay as much as I did.

The resort staff was amazing. The rooms were clean but a bit dated. The restaurants were ok but didn't have a great variety. The breakfast buffet was great. The Chinese restaurant was also very good. The pool, water park and ocean beach area was maintained well and clean. The beach bar had good drinks. The casino which is connected but not part of hotel was disappointing and not very welcoming. The majority of the customers seem to be Korean and it was difficult chatting with other guests. The suite was well appointed and had 1.5 baths to help with kids. The only strange thing was the lack of Filipino style toilet facilities, no hose or bucket. I noticed, as with other hotels, a lack of towels in the room. It is necessary to call for towels especially if you shower before dinner and in the morning. The staff was very helpful and delivered towels or ice on request. It was a good resort for families.

It’s a very good property for kids and toddlers, it has all kinds of pools and water sports onsite. But the property is very ruin down and need major renovations. Outside of the property is extremely dangerous for pedestrians, people with strollers simply has no place here at all what so ever

Dirty

This is a gorgeous hotel. The place is well maintained and very clean. The breakfast buffet is good and the views from the room are simply breath taking for sunrises. The bad is the upselling. There is free breakfast for two adults and a single child. The kicker is any child over 13 is considered a adult and you have to pay for them. The room charge doesnt cover pororopororo park. Thays extra charge. Their activities there such as mini gold walking chess and pedal bikes are additional charges as well. The pool is amazing but if you have kids dont even bother trying to use the slides.They wont let any kids use the slides unless they are 18. So overall great property but be ready to pay for alot of extras with quite a few restrictions in place.

Great place for kids and adults

Very good

Property is under renovation due to the recent storm. Hot water is only available between the hours of 6am and 9am.

Amazing! We enjoyed our stay. Breakfast was fantastic and room was very comfy and we'll sanitized. The waterpark gives a very good experience too.

perfect nice water park

I booked directly through the hotel website and found out that the rate was cheaper here and so I called them to cancel that and instead I will book through hotels.com. I did that while my family was already checking in. Customer service is excellent. My family enjoyed the food, the amenities, and accomodations. Highly recommended.

The kids really enjoy it!

Nice pool and facilities for Kids. It wasn't easy to get sunbed. There were always towels in sunbed from early in the morning for hours even nobody using.

공사 소음 새벽부터 시작.. 아놔!! 소음이 이리 심햇다면 다른곳으로ㅠ갈걸. 가격도 비싼데. ㅡㅡ 다음에는 다른 호텔로 가는게 좋을듯. It was too loud early in the morning. We are having so difficult to fell asleep. It's been a nightmare here. Next time, I won't reserved this place. I rather go to a different hotel for this price. Btw the price was also to high. It wasn't really too worthy to pay.

very good resort & water park~~ fresh breakfast very clean the room~~

There were many restaurants and activities available.

Price was expensive for a night for 1 adult. Food was good

Room was so old had mosquitoes, we had to ask for a new room. This hotel is more for family with kids not for couples. Too noisy

All the employees of JPark were very kind, helpfull and effective. If I can mention only one name, then I would like to thank first of all Princess from the front desk office.

We had an amazing time at Jpark! We had 6 nights here and easily could have stayed longer as there was so much to do. We were a family of 4 and stayed in a mactan suite which was very comfortable. There was drilling during the day (as they are building another wing) but it didn’t really bother us too much. I’d advise upgrading to an ocean view if you think it would be annoying. Agree with the other reviews that there were mainly Koreans staying there, but disagree that it was geared towards them. We were from Australia and we absolutely loved it - everything was in English, everyone spoke English and we found the food was great as well. Everybody were so friendly and so great with kids. At breakfast the service was fantastic, they ordered soy milk and took great care in making proper coffees and by day 3 the aqus pool bar staff knew our orders! The staff at the Olive restaurant spent time drawing with the kids and at Havana by the Sea the performers encouraged the kids to join in which they loved. We especially loved the lazy river (I think we went around it about 343,678 times over the 6 days) the pirate ship pool, the slides and the beach. Feeding the fish was also an amazing experience. One thing I would mention is that one water slide had a weight limit of 90kgs, another had a limit of 110kgs and you had to be at least 4ft tall to go on any of them. The people that went on them loved them though!

We had an amazing time at Jpark! We had 6 nights here and easily could have stayed longer as there was so much to do. We were a family of 4 and stayed in a mactan suite which was very comfortable. There was drilling during the day (as they are building another wing) but it didn’t really bother us too much. I’d advise upgrading to an ocean view if you think it would be annoying.Agree with the other reviews that there were mainly Koreans staying there, but disagree that it was geared towards them. We were from Australia and we absolutely loved it - everything was in English, everyone spoke English and we found the food was great as well. Everybody were so friendly and so great with kids. At breakfast the service was fantastic, they ordered soy milk and took great care in making proper coffees and by day 3 the aqus pool bar staff knew our orders! The staff at the Olive restaurant spent time drawing with the kids and at Havana by the Sea the performers encouraged the kids to join in which they loved. We especially loved the lazy river (I think we went around it about 343,678 times over the 6 days) the pirate ship pool, the slides and the beach. Feeding the fish was also an amazing experience. One thing I would mention is that one water slide had a weight limit of 90kgs, another had a limit of 110kgs and you had to be at least 4ft tall to go on any of them. The people that went on them loved them though!

kid friendly, staff are corteous, very clean, excellent customer service..

thank youI was hardly able to communicate in Japanese

.ALL THE STAFF WERE VERY KINDFOOD WAS GREATWEATHER WAS HUMID

Great Experience. I went here with my family (wife and 4 kids ages 6, 8, 10 and 11). The pick up service at the airport was convenient and very quick. Very rapid check in (we arrived late at about 1 AM and they had us set up with a VIP check in). The breakfast buffet was outstanding. We loved the dinner buffet also (the price is a little high, but we were never disappointed). Not exactly sure why they insist on charging in house guests for the little things (giant chess, foosball, ping pong, the pedal go karts), but the price was not bad - just inconvenient. The hotel prices were very high for the watersports and tours - but that is expected. Just dont go through the hotel. We booked outside to go to Oslob to swim with whale sharks at 1/3 the price the hotel wanted to charge. Lots of Korean and Japanese at the hotel, but this was great as they are very polite and friendly.

We have an amazing time staying at Jpark. We definitely comeback in a near future.