I like the location the room needed work the toilet I complained about and never got fixed every time I flush I have to open the tank the bathtub was on an angle I fell no hot water the best the water was was warm

Hate it horrible

Property good but no rules no extra food 1 time finish no more make buy out side if buy out side so y pay inside

This property is dilapidated, filthy and felt unsafe . The staff at front desk was nice HOWEVER we were mislead about the pricing and when we decided to cancel the reservation they refused and charged our credit card anyway . I tried speaking with the manager/owner and he refused to help and even turned his back on me while talking and trying to resolve . I had to call my bank to cancel the charges. DO NOT BOOK!

Had bed bugs

It was nice to walk out to the beautiful white sand beach. Rooms were clean. Dining was not ok.

No frills hotel, but room clean, good hot water, excellent AC, and great wi-fi. Beach front is breath taking. Walking distance to other restaurants and bars. Mattress, linens, and towels not so comfy. But, for price it’s fine. Stood here in a pinch would stay again if need be :)

The 1st room the air conditioning did not work. The 2nd room was not clean at all. There were hairs in the shower. Soap left on window.I paid for ocean view and was giving a garden view. There was no bottle water or fliter3

great customer service.

I checkin with my baby and my husband. I ask for a refrigerated at check in she said tomorrow someone will bring the refrigerator I went back to the desk three times and I still did not get the refrigerator for my baby milk. I had to buy icebox for milk and juice for my baby . Two of the lights was out in the room. I told the person that check me in it take a week for them to put bulbs in the room .The housekeeping and the guy who clean up around the pool was very nice and friendly. The people at the front desk didn’t have any personality and the ladies who work in the restaurant had no personality. I would never stay here again. My experience was not good at all.

Check in was rough we carried our luggage upstairs the air conditioning was broke so they put us in another room for the night down stairs, the next day they fixed the air so we carried everything back up stairs. The rooms are ok, but not as nice as when we stayed here a few years back

Not enough towels, dirty sheets.. house keeping refusing to change them.. to much going on. Hated this for my kids.

The beach area was good, the food was nice, the staff tried their best but the facility is a far cry from the pictures online - in fact, the pictures must have been when it was just built, but it current condition is horrendous. The facility was disappointing and while we liked the food and the beach, we would not stay there again.

The units need major upgrades especially the bathrooms. The bathtub and sink are so stained they looked dirty. We booked two rooms and both of them had inoperable remote controls to the televisions. They didn't have enough washcloths and there was no complementary shampoo or soap. In addition, there's no blankets only sheet set. If you're on a budget there's plenty other resorts in the area that are 4/5 stars for the same price. Unfortunately, I cannot recommend this resort to anyone.

Stay was ok the hotel is very boring and expensive was not please with my stay had to walk along the beach to have fun and visit over by roots cafe to get little enjoyment.

Nice access to the beach. Food was good at the restaurant. Would stay here again

The beach was beautiful.

No water ro shower at times.

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The staff was amazing, but the dining area ran out of food alot and beer and ice

Not good, owner did not respect my gold member status, made me to wait longer than neccessary in hot outdoor lobby and has no bottle water on property, tubs are horrible toilets have rust, no hand towels provided.

Amenities such as pool was not usable. All inclusive was extra unlike what was said on website. I had to pay extra for my little kids as well

Accommodating to your asks. Fabulously friendly and fun staff. Would go back!

Accommodating to your asks. Fabulously friendly and fun staff. Would go back!

Check in took forever. Room is bare basics. Two little bars of soap. Nothing else. They charge extra if you want a mini fridge or room safe key. Beds very uncomfortable. There was a door connecting my room to room next door and could hear voices all night long that sounded like they were in room with me. The property needs major updates. The BEST thing about this hotel is it’s beach front location.Nice spot on 7 Mile beach to watch sunsets. (Though beach loungers falling apart). They have live entertainment in evenings which is great. Walking distance to Margaritaville, Woodstock and Roots Bamboo . Ok for a no frills place for the price

Check in took forever. Room is bare basics. Two little bars of soap. Nothing else. They charge extra if you want a mini fridge or room safe key. Beds very uncomfortable. There was a door connecting my room to room next door and could hear voices all night long that sounded like they were in room with me. The property needs major updates. The BEST thing about this hotel is it’s beach front location.Nice spot on 7 Mile beach to watch sunsets. (Though beach loungers falling apart). They have live entertainment in evenings which is great. Walking distance to Margaritaville, Woodstock and Roots Bamboo . Ok for a no frills place for the price

The condition of the hotel was very poor to be a tourist accomodation facility, unprofessional, disorganized, they have fraud all inclusive offer and the food was always the same and very poor.

Perfect location right on the beach front. Excellent service nice and friendly staff. The Entertainment is fantastic. The DJ (Country) know how to work the guest. Promote interaction.

Right spot

Check in service was ok, they only had 1 person working and he was doing everything. Forgot to give us our all inclusive band (maybe for the best) and did not tell us what we are entitled to. The room was big and spacious but it looked old, curtains we old, lamps did not work and we only got 2 flat sheets on the bed. The bed itself felt horrible, we could feel every spring that was in that mattress. The food, terrible couldn’t eat it at all. The one good thing about my stay at this hotel was the beach front, clean and nice.

Check in service was ok, they only had 1 person working and he was doing everything. Forgot to give us our all inclusive band (maybe for the best) and did not tell us what we are entitled to. The room was big and spacious but it looked old, curtains we old, lamps did not work and we only got 2 flat sheets on the bed. The bed itself felt horrible, we could feel every spring that was in that mattress. The food, terrible couldn’t eat it at all. The one good thing about my stay at this hotel was the beach front, clean and nice.

Ok place, needs reno, Staff is good.