The staff are very good. Dana and her team produced excellent breakfasts. I loved the tranquiliy that comes with being located in such a lovely park.

Beautiful and tranquil setting. Breakfast was very good. Staff were efficient, confident, relaxed and friendly. I couldn't fault them.

Wonderful serene and peaceful hotel stay in Singapore.

During my recent stay, I encountered an interesting approach to the check-in process at this hotel. Rather than having a traditional queue system or designated line, the staff relied on their observation skills to determine the order of guests. This unique method created a rather fascinating experience. Unfortunately, the absence of a clear queue left many of us in a state of confusion. It was quite the adventure trying to decipher when it was actually our turn, resulting in some awkward moments where guests inadvertently appeared to be cutting the line. While the check-in process certainly kept us on our toes, I sincerely hope the hotel considers implementing a more structured system in the future. A bit of clarity in this area could greatly enhance the overall guest experience.

Relaxing

We had a great stay at Hotel Fort Canning, it was easy to get around and the location was very central. The breakfast was OK, both western and Asian meals to choose from.

I loved that my stay was within the relaxing Fort Canning Park. The rooms were clean and generous and the pool was a great way to relax mid afternoon when the Singapore heat was at its peak. The food offered in the restaurant and for room service was some of the best I've had at a hotel. I highly recommend this hotel for its location and beautiful surrounds.

It’s a unique hotel surrounded by history.

Great hotel.

This is a great heritage building with close proximity to the CBD with a lovely outlook. It had a great Luxury vibe and lovely staff

Fort Canning is a beautiful green spot of historical significance in central Singapore. The hotel is surrounded by greenery and just a 5-10 min walk through the park to public transport or restaurants. Friendly atmosphere, great breakfast, nice pool area and gym.

An interesting building with quirky but spacious rooms. We liked the open view to park but others might feel it too exposed from bathroom area (there are very effective electric blinds!). Evening menu in the Salon restaurant was fine and good value for Singapore, Breakfast was ok but not a massive choice of fruit. Staff were all efficient but not particularly proactive in welcoming you or checking if you needed to know about the facilities or area. Overall we enjoyed our stay and as long as you like walking through the park, it’s an excellent quiet location between the busy areas leaving you all options (Marina, Quayside, Orchard Rd. City Hall) to explore on foot. There are metro stations in all Directions within 7-10 mins walk but because of the steps and paths it’s worth getting a cab on arrival if you have big cases.

Beautiful area

Very nice hotel in a great location - close to mrt. Would recommend

Convenient location, nice surroundings, charming historical building but property could do with a make-over, improvement, modernisation. Had a bit of a sleeping beauty vibe to it.

Very polite staff, large and comfortable room. Overall it was a great stay, I’ll be back! Oh, and the location is really good too!

Lovely hotel. Not cheap but a really great location for exploring Singapore. Nice room with garden. The pool area was good. A few little niggles considering the price paid, but overall a good stay.

Smooth checkin and checkout. Room service was quick. The room was spacious and bed was comfortable.

Property was good. Special thanks to the reception lady who had helped to make arrangements to decorate my room for a special occasion

The room facilities are not easy to use, not user-friendly enough, the curtains cannot completely block the light, and they do not meet 5 star. It fine for stay a while.

Amazing service and great staff

Poor maintenance and poor service. Intermittent tv connection and water supply (both hot and cold). No additional towels for pool. Pool is nice.

a rather calming environemnt within the FOrt Canning Park; rooms are spacy and convenient and stuff friendly mostly; the down points are slow service, our of walking distance from downtown and the food selection is rather modest;

Quiet and best for a serene holiday

I’ve stayed many times at this hidden gem. Exceptional value and key staff are fantastic…

Hotel door opening is a challenge with the current system, aircon cooling is a problem- either too cold or need to switch off. The digital cooling equipment isn’t too easy to navigate

Swimming pools were impressive, attendant friendly and efficient.

It is a great place for quiet getaway and every is great except for the first day check-in where the young man at front desk has so poor customer service skills.

Hotel Fort Canning is in a very convenient location. The reception staff were very polite and helpful. However, the attendant at b/f takes your egg order as you walk in and then your eggs are ready - or not as you like ie raw - at your table before you have chosen any other food such as juice or cereal or toast so that the egg dish sits there on the table getting very cold. Why do this procedure? Why not give the guests sometime to eat a little before taking the egg order? Very strange. The building is nearly 100 years old and to make the ensuite for each room, the balcony has been closed in with sheer glass so it's possible to be observed in the shower or on the toilet from outside. There are full length blinds but if they are down, then there is no view or natural light in the room. Some opaque glass at reasonable height would fix the problem on the outside glass as well as the glass b/w the bedroom and the ensuite. Not very well thought out. The hotel is within easy walk of Orchard Road.

I've been coming to the Fort Canning a couple of times per year since 2017. It used to be a fabulous 5-star hotel but after the pandemic is definitely not one any longer. The staff is untrained and not solution oriented. The breakfast is shamefully bad in a culinary mecca like Singapore. Half of the equipment in the gym is broken. The koi fish live in deplorable conditions where they don't have the necessary depth of water, space, or shade. No towels by the poolside or in the gym – you have to request them from reception every single time. Air conditioning barely cools down the room when working at max capacity. Bar grossly overpriced. Whole building, inside and outside, is relatively run down. All in all, it seems that the hotel badly needs a management overhaul.

The room was just like what’s depicted in the pictures - super excellent. Housekeeping was fantastic - super clean. Also enjoyed the fact that Fort Canning Park was just behind. Will be back again if I’m in Sg.

Nice old building that used to be a military HQ. Right in Ft Canning so great area. Rooms fine, bathrooms big, nice views of park. Gym great n nice pools