The stay was wonderful the room was nice however I would've preferred a better view in the room than of people at the pool. The price is quite steep but it's a nice location and a beautiful place.

The staff could be a bit more pleasant and the concierge could have longer hours but that's about it

I love the room, it was spacious, comfortable. The bathroom was incredible! The location was also great, close to Lau Pa Sat which unfortunately I only discovered on my last day. It was also great to be able to use the shower facilities as I arrived early morning before attending my work conference.

It would have been perfect if the hotel was closer to an MTR station via an indoor path, as singapore si so hot! But thats not the hotel's problem, more my issue with humidity and heat!

location

Bed spread and tub/shower combination.

Great location, very clean, excellent customer service, breakfast buffet is delicious and offers a nice variety, close to the mrt, excellent spa services, lovely pool

The

Check in staff Filipino lady was abrupt and rude kept Telling me not to smoke in room when I kept telling her I was asthmatic. The China clean staff on floor 42 was dismal - stained thanks tops, bugs on the carpet and bed. Mattress so over used that had back pain - the house keeping managed and team had to put a plank for stay . Loose plugs sockets, cracks in the ceiling At USD 700 per night this was outrageous . Beverage manager and house keeping managers were great trying to make amends to what was a dismal bed and dirty room. Don’t bother with the spa - overly priced . Masseuse for 1 hour massage spent 10 mins walking around ringing a bell and washing her hands anything but massage. The only thing that redeems this hotel is the location to work and the CBD area. But not worth the premier rates paid to stay. Other hotels in the group much better ritz Carlton and Marriott . Have no idea how this hotel gets a fabulous rating !

Great staff who really make you feel welcome. Rooms were clean and very classy. The restaurant had a great variety of food and the staff were very friendly. We will be returning in 2 weeks

The weather…ha! ha!

great

price is expensive

Room was clean and spacious. The view is interesting.

No nearby amenities such as convenience shops.

the food and the facilities

the location..difficult to get cabs or grab

The hospitality and service was good but with the price of the room breakfast should be provided.

Room was good and clean

clean, good service and helpfulness of staff

need better late night menu please

Our stay here for an overnight (on a long flight) was just what we needed. The breakfast was excellent and a dream buffet, included in the room. Great for a short stay in SG.

Location for weekends isn't ideal.

Larger room size than most hotel. Nice view from most rooms

The hotel no longer lives up to 5 star quality. When dropping off the luggage at the reception it takes half an hour to deliver to the room (one has to call several times). There just about 20 TV channels, you can watch golf at midnight but not football world cup.

Room is spacious, very clean and comfortable.

Quite pricey