The property is great.

The service was great.

They need to improve the services in different areas including to help people to feel like we work in the same team and as you treat family when people ask for favor. De todas maneras gracias.

Service was great

This is a great property. The staff are exceptional.

I have stayed at Comfort Suites in other locations, they were all fine. This one, I would either choose another hotel in town, or continue driving.

Not is unique about this place.

It was great. Very clean and very nice person at the front desk.

We absolutely loved the room. The hotel staff was friendly as soon as you walk in to the room you could smell the cleanliness. The room was very cool and fresh. The beds were amazingly comfortable. I will definitely be staying here each time we come to Pecos.

We absolutely loved the room. The hotel staff was friendly as soon as you walk in to the room you could smell the cleanliness. The room was very cool and fresh. The beds were amazingly comfortable. I will definitely be staying here each time we come to Pecos.

Nice place, limited dining

Room dirty no towels or toilet paper. Went on to Fort Stockton. Better.

Traveling so we only needed bed for the night. Comfort Suites Pecos was a great overnight place to stop. Easy on and off I-20, room was clean, bed comfortable, breakfast was very good with eggs, bacon and waffles. We walked to Dickey's Barbecue Pit from the hotel for dinner which was convenient and tasty. We would stay there again if traveling that direction. Good value for the price.

Extremely dirty. Scum and hair in the bathtub. Scummy ring and dirty toilet paper in toilet. Layer of dirt and scum on bathroom floor. Dead bugs and hair in sheets. Trash under sofa bed. Don’t come if you have an oversized vehicle or you are towing a trailer. They make you park in a muddy lot with mud pits ankle deep and huge holes. I never leave reviews but wanted to warn everyone. Staff was nice.

Extremely dirty. Scum and hair in the bathtub. Scummy ring and dirty toilet paper in toilet. Layer of dirt and scum on bathroom floor. Dead bugs and hair in sheets. Trash under sofa bed. Don’t come if you have an oversized vehicle or you are towing a trailer. They make you park in a muddy lot with mud pits ankle deep and huge holes. I never leave reviews but wanted to warn everyone. Staff was nice.

Room was dirty ,stains on couch and bedding .Pillows were very uncomfortable. Linens were not changed. No coffee or breakfast available, was told it was due to staffing. Had a total of 4 families staying in hotel due to funeral services for our grandmother, we were all dissatisfied and disappointed.

The information about this hotel is not accurate, no breakfast, Cold coffee , service is really bad . We asked for ice one night the counter person said “can you come and get it yourself “ had to come down for towels they won’t provide service . Our trash was never taken out in 3 days and the trash can was only one in the bathroom. I ask if we could use the gym the lady told me that only one machine works . You can imagine . Don’t waist your money .

We found items left by previous guests on the floor and bathroom which let us know that cleaning was not done well. The glass division in room was smudged as well and the A/C unit was not working well.

We found items left by previous guests on the floor and bathroom which let us know that cleaning was not done well. The glass division in room was smudged as well and the A/C unit was not working well.

Breakfast was amazing !!

Slept on sofa and used my own blanket. You could tell sheets on bed had not been changed out from the previous guest. That is totally unacceptable in my book. Cleanliness and freshness are my number one priority when it comes to hotel stay.

Slept on sofa and used my own blanket. You could tell sheets on bed had not been changed out from the previous guest. That is totally unacceptable in my book. Cleanliness and freshness are my number one priority when it comes to hotel stay.

Very disappointing, room was never cleaned while we were there 3 days, 1st room toilet was broken, non-smoking room but it smelled of cigarette smoke and found a pack in the pull out couch, got switched to a 2nd room, it was was someone else’s, 3rd room was better. Had to ask for clean towels, the beds definitely need to be updated and our 1st & 3rd room looked like it hadn’t been touched in months to be cleaned. I’ve never stayed in a comfort suites that was disappointing like this, they are normally very clean and comfortable. The front desk gal was always very nice. Don’t think I would choose to stay here again if visiting. Do better Pecos.

Ok

Travelled with my mom, 2 daughters and 15 month old son. One of the reasons I chose this hotel was because of the 2 queen and sofa bed option. Our sofa bed was jammed or broken and when I called the front desk, it went straight to voicemail. After 10 minutes of no response, my mom went to the front desk and was told since the person was all by himself, he was unable to help us. So we couldn’t even use the sofa bed as an option to sleep in. We also asked for extra bath towels, since there was only 2 in the bathroom. Was told they had no clean towels, but offered us pool towels to use instead. Security door lock was broken, which to me is a big issue when traveling with kids. Was excited to hear they were serving hot breakfast again between 6-9am. We got there at 7:30am and most of the food was gone and it didn’t seem like they were working on filling it back up. Overall, I was hugely disappointed in this location, since I have stayed at other locations of this chain and had an amazing stay.

Travelled with my mom, 2 daughters and 15 month old son. One of the reasons I chose this hotel was because of the 2 queen and sofa bed option. Our sofa bed was jammed or broken and when I called the front desk, it went straight to voicemail. After 10 minutes of no response, my mom went to the front desk and was told since the person was all by himself, he was unable to help us. So we couldn’t even use the sofa bed as an option to sleep in. We also asked for extra bath towels, since there was only 2 in the bathroom. Was told they had no clean towels, but offered us pool towels to use instead. Security door lock was broken, which to me is a big issue when traveling with kids. Was excited to hear they were serving hot breakfast again between 6-9am. We got there at 7:30am and most of the food was gone and it didn’t seem like they were working on filling it back up. Overall, I was hugely disappointed in this location, since I have stayed at other locations of this chain and had an amazing stay.

It was hot and stuffy thru out the whole building. The ac was on 66 and we still felt like it wasn’t working properly..

clean, confortable

Fantastic rooms - spacious and clean. Excellent service. Best place we have stayed so far on our trip!

Everything was fine.

It was decent there was no tv guide no soap to shower and the towels were dingy

condition: there were a few cosmetics that I would change like the trim in the halls, and a light that didn't work, but mainly there was an issue with the elevator button to call it from the ground floor so I had to use the stairs. Also, one of the night guys was pretty passive aggressive.however the breakfast was the best one I had over all the hotels I stayed at so that all balanced out