Staff were great on checking and all other times we interacted. Room clean and tidy and food was much improved and really nice, credit to Hotel Elizabeth, right up there.

Always consistent, we stay regularly and it is very good overall.

The attentiveness of the service staff was great. The spaciousness of the room and it's layout were very good. The loop into the hotel made ride pickup and drop off very easy. The breakfast was amazing(at least for my stay). I didn't add it during my booking but purchased morning of and was glad i did. A walk to Ayala Terraces and many nearby eateries. This may become my staple when visiting.

Except for no laundry service that is available on the description of service online, the service is pretty good overall.

Their hot water was really hot, unlike the other Hotels I have stayed at. Also, they were able to accomodat me during their breakfast eventhough I came late.

Four days stay at the hotel. They made us comfortable when we faced an urgent situation. I will go back to them when I visit Cebu later days.

I have stayed at this property many times over the last seven years and found the staff to be excellent. The hotel is rather aged, but they do their best to keep it looking as good as possible. Breakfast on some days is superb and other days, often lacking of food selection, and often times they do not refill in a timely fashion. I am surprised that they can have anywhere from 30 to 150 people, dining for breakfast, and yet they have one small toaster that can handle two pieces of bread. The restaurant staff is very pleasant and efficient and keep the area very clean. I keep coming back because it's the kind of hotel that can make you feel at home. One of the best highlights is the Ayala Center Mall is just a three minute walk and a very large metro grocery store that has absolutely everything at your fingertips. Sometimes breakfast is included in the room charge and other times it is not depending on who you book with and what rate you can find online on third-party websites. But the cost of the breakfast is very reasonable. Should you have to pay and very young children are often charge only once for two children. The location is very centralized and convenient. Are they 24 hour 7-Eleven store just a three minute walk away? The biggest highlight is the front desk, staff and supervisors as they are fast and efficient and pleasant and helpful as can be. The hotel is very safe are they doorman 24 hours a day and the porters are efficient and pleasant.

We have been to 3 other hotels including Waterfront lahug. But we LOVED Hotel Elizabeth the most!!!! We loved the big rooms, and its convenience to Ayala mall. I would definitely recommend this hotel to anyone!!!