Very poor service no money exchange food was cold drinks were warm

Clean hotel with friendly staff. Unfortunately the pool is in shade. Breakfast is ok but there is no bar area. Cafe not restaurant with very limited menu. My room was near to their breakfast cafe where they play music from 6.30 am! Too far from anywhere to walk. Need to get cabs. Very friendly helpful can B at hotel though.

Clean hotel with friendly staff. Unfortunately the pool is in shade. Breakfast is ok but there is no bar area. Cafe not restaurant with very limited menu. My room was near to their breakfast cafe where they play music from 6.30 am! Too far from anywhere to walk. Need to get cabs. Very friendly helpful can B at hotel though.

Good location in regards to close to the airport & beaches in a taxi you can afford. Air con is amazing in the room. Pool is a good size, never crowded. Access to the gym is amazing.

As a conference venue the hotel services were poor. No staff during bfast & food not replenished. Room quality & cleanliness not good. Will not recommend the hotel. Disappointing one nite. Paid for 3 nites but only stayed 1 nite & checked out.

As a conference venue the hotel services were poor. No staff during bfast & food not replenished. Room quality & cleanliness not good.Will not recommend the hotel. Disappointing one nite.Paid for 3 nites but only stayed 1 nite & checked out.

Hotel is a bit old. Room floor feels sticky and dusty.

The hotel was way off the beaten track as per promoted. The place is tired and the cost of drinks and food is over the top considering its location. The staff although were so friendly and helpful but did have some English shortfalls.... nothing sign language couldn't fix. Different matter though when trying to explain something on the phone. The access to the local gym, which I might add is brilliant and the breakfasts were good except at the egg counter which would become bedlam at times.All in all value for money it is just ok. I thought the hotel was a bit drab but because we were having to visit a family member at the Siloam hospital daily it was handy for that. Would only recommend to a friend if visiting the hospital yet there are other hotels close by which looked better.

The hotel was way off the beaten track as per promoted. The place is tired and the cost of drinks and food is over the top considering its location. The staff although were so friendly and helpful but did have some English shortfalls.... nothing sign language couldnt fix. Different matter though when trying to explain something on the phone. The access to the local gym, which I might add is brilliant and the breakfasts were good except at the egg counter which would become bedlam at times.All in all value for money it is just ok. I thought the hotel was a bit drab but because we were having to visit a family member at the Siloam hospital daily it was handy for that. Would only recommend to a friend if visiting the hospital yet there are other hotels close by which looked better.

Was in this hotel 2 weeks was great. Great hotel all round only fault I could pick was the food range could have been better. Staff where amazing

Was in this hotel 2 weeks was great. Great hotel all round only fault I could pick was the food range could have been better. Staff where amazing

Location is bad, no amenities close by. Too far a walk from actual civilization that's considered convenient. Will never ever book here again.

Location is bad, no amenities close by. Too far a walk from actual civilization thats considered convenient. Will never ever book here again.

Business brought me to this part of town. Clients had already booked this hotel. Doubt I would ever stay here again. Hotel is old & dated. Rooms, especially the bathrooms are in dire need of a refurbishment. Location is great though, right beside Beachwalk. Walking distance for all things important along Kuta Beach Road. Besides that, nothing to shout about.

Bit too far from Kuta. hotel was clean and child friendly.

Bit too far from Kuta. hotel was clean and child friendly.

This is my second stay here after 2 years. The level of services from the frontliner to the restaurant staff and the supporting staff are excellent. The garderner even greeted me with a sincere smile on my way in and out of the room, each time I see them. The facilities have somewhat been upgraded over the last 2 years. I feel instantly at home. 2 years ago, there's always mosquitoes in the room each time I left the sliding door open. I always asked for insect spray every single day of my stay. Fast forward 2 years later, this time around when I checked in, there was a bottle of insect repellent spray. It shows that the management were attentive to the customer's need. Little touch and gesture like that makes me wanna come back again.

This is my second stay here after 2 years. The level of services from the frontliner to the restaurant staff and the supporting staff are excellent. The garderner even greeted me with a sincere smile on my way in and out of the room, each time I see them. The facilities have somewhat been upgraded over the last 2 years. I feel instantly at home. 2 years ago, theres always mosquitoes in the room each time I left the sliding door open. I always asked for insect spray every single day of my stay. Fast forward 2 years later, this time around when I checked in, there was a bottle of insect repellent spray. It shows that the management were attentive to the customers need. Little touch and gesture like that makes me wanna come back again.

small poorly maintained two bedroom suite, needs a lot of tlc, quite area but too far form the action, no kids club co-coordinator or organised activities :-(

Overall it was really excellent.. The staff really friendly, strategic location. Definitely will come back to stay here and will surely recommend to friends and family who wants to have such a relaxing and comfy hotels.

Overall a very relaxing hotel out of the way from busy kuta the only drawback was the kids club which they might as well not have won. Had to keep asking staff if our kids could go in there for the advertise activities in the room brochure. Very poor we gave up asking what they would do with our kids. I would not recommend the kids club to other families

Overall a very relaxing hotel out of the way from busy kuta the only drawback was the kids club which they might as well not have won. Had to keep asking staff if our kids could go in there for the advertise activities in the room brochure. Very poor we gave up asking what they would do with our kids. I would not recommend the kids club to other families

Very happy with room, environment and facilities. Awesome gym access too with les mills classes. Free shuttle to kuta several times a day with stops en route if required. Breakfast amazing and free for kids. Very friendly and helpful staff. Loved our stay!

would never stay in this hotel again. Although the address is Kuta it is a long way from the main part of Kuta there are far better hotels closer to Kuta than this hotel with better facilities for a similar price

this hotel is a 45 min walk to Kuta. The hotel does offer a limited shuttle for drop off only and last shuttle is 4 pm. The one bedroom apt is a room does not have a separate bedroom. It has a tiny kitchenette with a sink and microwave no utensils or crockery. The room has hang space only with no drawers and is small.We have had blue bird taxi refuse to bring us to the hotel of an evening making it more expensive to get back as you have to use unmetred taxis or private vehicles. The pool is in need of repair. It is a large hotel and has only 4 sun lounges around the pool. The majority of the guest during our stay were Indonesian which had cars.

The hotel is fine & it has a good location except that the cleanliness level can still be improved as well as the room smell.

I was planning to stay around Carrefour thats why i booked here. I was quite disappointed when i checked in. The hotel looks old, not really maintained well. The room is small for 4. But we like the buffet breakfast, varity of choices and tasty.

Booked 3N 1BR residence and 1N sunset suite. 1BR residence was great. Everything was great! However, the sunset suite was a disappointment. Room was dusty and felt like it was vacant for awhile. Requested for a downgrade from suite to 1BR.

Had a wonderful stay at Harris. Competitive prices, great service and nice facilities. The food at the hotel is quite good, and the pool is nice and quiet during the day. The staff is very helpful, and I taken care of. However, do remember that this is not a hotel next to the beach, but they offer a free shuttle service down to Kuta Beach.

not impressed with the service, it was rainy, just stop by the hotel because my auntie needs to pick up some of her things, at that time i need to change my baby's diaper but i can't go change inside the room hotel because it means we need to walk through the rain, so i ask for a nursing room or a baby's changing room, they said they don't have any, one of the bellboy ask me to change the diaper inside the toilet, which is impossible if u already see the toliet..

The Harris chain of hotels is super value. Good basic amenities, very clean, excellent food and friendly staff. Served up with an Indonesian sense of fun with bright colours and quirky touches. Great value!

staff were nice, only went there as advertised kids club but that was not operating. the whole two weeks we were there kids club did not open. dissapointing really. if had known would have picked hotel closer to exciting part of town