The Hyatt has the most comfortable beds in Chennai, way better than most of the other five-stars (Chola hotel nearby also good beds, the Leela Palace has mattresses like hard boards). So quiet in room, had a great sleep. Breakfast also excellent and loved sitting by the lotus pond outside for breakfast (not sure about the music they play at that time of day - would prefer if it were quieter). Spotlessly clean, plenty of hot water for bath and free sauna area good, with nice, but small, roof-top pool. Definitely my preferred hotel in Chennai now, having stayed in all the top hotels over last 15 years.

Excellent hotel with courteous staff , I would definitely stay here next time

Good place. Well maintained. But for the price lot of better options available. The restaurant options are limited during day time. The facility and layout not very intuitive. I would stay if I get a cheaper deal. But not for the same price as a raddison blu for example that has incredible buffet and high tech rooms.

Stayed three nights here with my family. Very clean, quiet and comfortable rooms. The dining options were top notch. The restaurant and bar staff were super attentive and nice. The concierge went above and beyond in helping us on a few tasks (getting medicines, printouts, arranging travel). The bell desk was efficient as well. Loved our stay and will stay again.

Best in Chennai

Awesome breakfast buffet

Clean rooms, friendly staff, great breakfast options.

Friendly staff

Staff are excellent and very helpful.

Great food esp breakfast and very comfortable plus friendly service

Personalized care with attention to detail. Very welcoming, cheerful staff. A complete gym with quality machines. Breakfast and dining options are varied for every palate. The chef and restaurant staff take care to include healthy options. I did not want for anything. Five stars all around.

This is my second time staying in this hotel and I love it. The service is great and the place is very nice and clean.

In general, the Park Hyatt Chennai is an excellent hotel and with fine facilities.

Great place to stay and good location

Great location and customer service

Great Customer service

Great place and friendly staff.

Decent hotel for the price we paid. Staff were excellent, especially in the cafeteria

Horrible service

Is the second time I stayed in this hotel and everything is perfect, staff is very friendly, good are , nice and complete gym with a very good swimming pool, will keep coming

Only a one night stay - in transit - but could happily have stayed longer. Modern, sophisticated, good bar, well appointed and comfortable room. Great decor.

Excellent services

Our stay at the Park Hyatt Chennai was absolutely delightful! I can't give it anything less than 5 stars. The rooms were spacious and comfortable, with a super soft bed that ensured a restful night's sleep. The front desk staff were exceptional, providing a warm and welcoming check-in experience. But what truly stood out was the fantastic food – it was an absolute culinary delight. The hotel's commitment to guest satisfaction was evident when they went above and beyond to arrange a car for our trip to Pondicherry. A big shout-out to Anthony and the entire team for their outstanding service and attention to detail. Moreover, the hotel's facilities and amenities were top-notch, from the well-maintained pool and fitness center to the serene spa that offered much-needed relaxation. Our stay at Park Hyatt Chennai was a memorable and enjoyable experience. I wholeheartedly recommend this hotel to anyone visiting Chennai. Thank you for making our trip special!

I had my hair done for a special occasion and it was an excellent experience!

Very good service. The entire staff tries hard to make your stay comfortable and enjoyable. Food and ambiance is very good.

This is a great hotel with excellent support from staff, particularly the f and b section.

Extremely well maintained property. Top class. Staff seems a bit disorganized in the restaurants but they seemed young.

Liked the hospitality

The property is excellent and has one of the most amazing staff. They treat you very nicely. The rooms are spacious, clean and well equipped. 2 of the staff members named as Rahul and Moses were outstanding!

The Park Hyatt is a special place because of the staff at the hotel. They go above and beyond the call of duty to make your stay as pleasant as possible. From the time you check in to the time you leave, you are given personal attention. A special shout out to Mr. Jagan, our room attendant, Mr. Madan, the concierge, Mr. Rahul, the restaurant manager, the chef, Mr. Murugan and all the staff in the MarketPlace. I also tried the Flying elephant and enjoyed the food.

At check in was informed that as I have prepaid for the room I need to clear all dining expenses at sight nothing can be charged to the room Though the room was big was dated and needs renovation. The toilet had a thin glass door without any channel which was tough to operate. The shower knobs were all out of sync There was noise of continuous flow of water from the toilet even though nothing was being used Seems like some drain line was passing through it The swimming pool was on the roof top no lift access There was no closed shower facility nor any changing room. All in all a very average experience for a park Hyatt property They really need to pull up their socks!

Great guest service and the room was just awesome and clean