there should be a notice that the FRONT stairs are not easily accessible so more info about entering via the back should be noted. the front desk staff was awesome, bed was super comfy WE REALLY LIKED THE ROOM

Located next to a park with a lovely view of the Saint Lawrence River. Back entrance for easy entrance for guests with a room key. Front entrance steps may be difficult for handicapped. Close to the Citadelle and local restaurants. Room was clean and the bed was comfortable. A bit tight by the foot of the bed.

Overall very satisfied, friendly staff, great location.

Very friendly and extremely helpful staff

Great location, friendly staff, helpful with respect to looking after bags following check out. Convenient parking nearby facilitated by hotel.

Perfect location to walk the city. Stairs in front, but no stairs in the rear of hotel for unloading. Has elevators. Breakfast is fair. Comfortable.

Great location, easily accessible to places of interest and restaurants. Hotel staff was very helpful and friendly.

We had a wonderful stay here. Perfect location and lovely room. Loved the rooftop deck. Only issue is that the elevator was broken on our departure day and we were on the 3rd floor. We are an older couple and it would of been nice if someone would of been around to help us get our bags down. We saw a man cleaning on the 3rd floor when we realized the elevator was broken but he would not help.

Arrived at 7pm room had not been cleaned had to spend the first night in a smaller cheaper room hotel failed to compensate us for our troubles like they said unable to refund us $ because we booked through a third party which seems to me if they really wanted to make amends for our troubles they could have found a way around that issue rooms are small and oddly laid out great location but they need to do better

Great location. Excellent staff. Very Friendly.

Do not book if you have mobility issues or are elderly. You have to go up and down a flight of stairs to reach the lobby. It is impossible if you have any luggage. The shower is in the middle of the room with no privacy. The controls On the shower are difficult to operate. The TV operation requires a teenager to operate. You had to use 2 different remotes to operate the TV.

This is a charming hotel in a great location! The renovations they have done are great--modern touches while retaining a lot of the history of the building. Our room was clean and comfortable. There is a rooftop area for relaxation that we weren't able to use due to rain, but they do have a lounge area in the basement where you can purchase wine by the glass. They have a cappuccino machine as well as board games available in the lounge. It is an easy walk to many restaurants and shops. The breakfast is adequate--there are commercially prepared and frozen pancakes and quiches, as well as the usual toast, dry cereal, yogurt, hard boiled eggs. The coffee was good. The staff was friendly and all speak English. There is an elevator in the building, but steep stairs at the front entrance. There is a back entrance without stairs and the taxis/ubers will be able to drop you off at that entrance if needed. We had a great experience and look forward to staying again.

Samuel is an amazing ambassador for your hotel. He greeted us with a friendly smile, and answered A LOT of questions, translated for us and went out of his way to be helpful. All with a smile. It was raining and we didn’t want to get out, and he even helped us order food delivery to the hotel. The lounge is a lovely place to gather.

Perfect location Pretty clean and romantic Loved terrace with chateau views

What a great price. What an amazing location! What fantastic service! My wife and I did a weekend trip to Quebec City and this hotel was perfect. The staff was courteous and helpful throughout the whole time we were there. It was walking distance to soo many local attractions. We look forward to returning.

Great location. We used the roof top terrace…nice views. Rooms are big…..do not get a view but get out a go for a walk.

Perfect location for us after completing a cruise for a 3 night stay. Rooms were nice other than the floors needed a better cleaning. Our white socks didn't stay that way. Location was ideal for daily walking trips around the city. Front steps are a little wicked but there is a rear entrance at ground level that made it better but it was a little inconvenient. Enjoyed our stay and would go back.

It was really good. The room was clean and beautiful. But the breakfast could be better.

Perfect place to stay in Quebec City. Everything you need is within a 15 min radius. The hotel building itself was very old but the entire inside was refurbished. The basement lounge was very nice and the rooftop deck was amazing. We had a wonderful view of a park, riverwalk and the Chateau Frontenac out our window.

Such a cute little boutique hotel! My room was exceptional! I had the Romantic River View room looking out to a park with the boardwalk and river beyond. Separate free standing tub + shower. Everything very modern. Chateau Frontenac is right next door. Everything within walking distance. Loved it!!

Excellent location, very very closed to the main important touristic places and restaurants in Old Quebec… spectacular localization… magic views in front of the hotel where there is the port… The hotel is walking distance to everything that you may need to experience the best in Old Quebec.

An engineering marvel in this historic building making everything comfortable and streamlined. Great staff, breakfast was very good, too.

Samuel was very helpful and gracious to tired guests

From check in to check out, the staff were extremely friendly and helpful. They made every effort to get us in early as we had not slept the night before. Upon leaving they helped us get a taxi during an extremely busy time. Thank you, totally enjoyed our stay.

Great

Beds were fantastique. Hôtel is modernised. Staff is delightful

Great location.

The staff was very helpful. Modern rooms, very comfortable close to the old part of Quebec city very walkable.

Loved the hotel

Location of room very close to lobby and elevator so could be loud

Close to everything ! Friendly staff! Reasonable rates

This boutique style hotel is a good (less expensive) option to the Frontenac and located pretty much across the park. It is small and tidy and the staff were nice. The room was clean and the bed was comfy. Didn’t love the sink in the bedroom and thought the space was small and not especially remarkable. But it was clean, comfy and convenient .