A nice place with nice people!

When we checked in, we was given no information. The receptionist told us to “go look” at the information board with no explanation. There was bugs in our all inclusive food, it really disgust me and my friend. The staffs were rude, the bar staff was very rude. He would tell me to wait 5-10 minutes so he can go on a cigarette break. It is very understaffed so they all look like they don’t have skills in customer service at all. The bed position was very questionable for two single beds, I had to break my neck when I want to talk to my friend. The cleaner was very rude, it would have been helpful if they knew little bit of English. It was very hard to communicate with them when I confronted them about my missing towel after they cleaned my room. The selective drinks are red wine, white wine and vodka. Surely if it was an all inclusive hotel there wouldn’t be selective drinks. Having to use the lift is very frustrating, there is only 2 lifts that can only fit 2 people in per time. There would always be an issue with the lift, one wouldn’t work mostly every day. Overall my review on this hotel is that I suggest you don’t book it with this hotel, the service and accommodation is terrible and disgusting

Hotel was in perfect location, near beach and mainroad! Still peacefull street, only mosque was right next to hotel making sound 5 times/day really loudly. Staff was so kind, helpfull :) Rooms were okay, balcony quite small but considering the price defenetly worth it! Foods were delish, lunch maybe not so great but food is food, and again the price!! Beachbar doesnt exist, and you dont get sunbeds cheaper on beach n:o 3, but at least beach is close! All inc. drinks are only available untill 21.30 so thats a loooooong minus, but se setteled. Wouldnt go again but defenetly had a good holiday in the hotel.

There was a significant amount of damage in the rooms, the walls, shower, mirrors. Much of it was slightly broken. The daily cleaning was extremely minimal as well. Not the best sound isolation either. Very slow elevators with long waits for the reception.

This hotel is the worst I have ever been in! I had booked 3 weeks here and one week I had corona and was put in quarantine in my room. The workers at the hotel did not even once call me if I need something in the room, water or something. If I asked for somethings, I had to call maybe 3 times the reception. Sometimes they just said: yes I fix this, and never fixed what they promise. I asked for towels, change sheets and water or breakfast, so needed to call many times in order to get help. One girl in reception try to help me a bit, but the service overall in this hotel was the worst I have ever seen. They did not clean the room and the bathroom well, and I did not get enough of towels to the room. Balconies are also very boring, so high wall that when you sit down you don´t see anything, just the sky.The breakfast was on the topfloor, and was so hot inside there because they did not use the AC there. I never need to argue with hotels, but this was so bad, and I would advise to not book this hotel. Any hotel is better than this one. Last thing, there is 2 elevators in the hotel, and they are supersmall and nasty. Sorry 3 weeks spent here.