We were on family vacation, eight (8) of us, including two (2) senior citizens (my in-laws). reserve three (3) bunker-type rooms, because i thought it was small. But to our surprise, the room was spacious, comfortable & contains 4 beds per room for a total of 12 beds! I could have paid only TWO ROOMS instead of THREE (my goodness!) There is no elevator (LIFT) in the hotel. The breakfast was also great. The air-conditioning was very cold. There is little issue regarding there "smoking area" located in the distal right of the entrance door. The smokes of the brats still reaches our nostrils. (Pls provide a "vacuum-type" room for this smokers) Overall, our stay is great. When you go to Tagaytay (in a group of tight budget), this is a perfect place! We will still stay in this hotel when we go back to Tagaytay.

The garden, the fountain, the pool are nice and clean. The CR in our room needs renovation.

Overall it was a happy stay for us though it was an overnight stay only. Staffs were very welcoming! They even guide us as to where the pool is.and where our room would be. They were very polite answering our queries.

Food was okay but the room was quite dirty - ripped tiles and cracks on the walls. It doesn’t look clean

Hotel is good, value for money

The staff were excellent but the room was fair.

Hotel staff did a good job responding to guest needs. Hotel somehow looks old and may need refurbishing. The rooms though in apartment row are big, and well suited for a family on a vacation.

Hotel staff did a good job responding to guest needs. Hotel somehow looks old and may need refurbishing. The rooms though in apartment row are big, and well suited for a family on a vacation.

It was all very good! We love the ambiance, location and the few people that went up to the hotel, I mean there are hotels that are crzy with bunch of people...

Nice and Marlon the parking attendant on days is very kind and helpful

I like the staff because they very accomodating even the restaurant very convenient. Nice and clean room. I hope they will improve the internet connection in the hotel.

It was our second time to stay at Tagaytay Country Hotel and the staff never failed to give the most courteous service. Food is great, you get value for money.. We would definitely stay here again...

Amazing

The hotel is fit for the family. The room has enough facilities and our kids loved the pool, though the jacuzzi has no function for heating. Staffs are well accomodating and the food is good also.

CON - Bunk Beds were too low even for a kid. - Wifi signal were too slow up to a point we couldnt connect at all. - No or super limited PH Telco (Globe) reception. - Shower heater at Econo room couldnt be adjusted. Heats easily. PRO - Easy to find and accessible to tourist spots. - Courteous and accommodating staff. - Affordable.

CON- Bunk Beds were too low even for a kid. - Wifi signal were too slow up to a point we couldnt connect at all. - No or super limited PH Telco (Globe) reception.- Shower heater at Econo room couldnt be adjusted. Heats easily.PRO- Easy to find and accessible to tourist spots.- Courteous and accommodating staff.- Affordable.

Nice experience.

The pool smells like a stagnant water. They should atleast change the water daily. It smells so bad.

Room looks and smells old and worn out. Mattress not comfortable

Room looks and smells old and worn out. Mattress not comfortable

Our overall stay was okay. I hope they would improve the cleanliness of the rooms especially the washroom.

Tagaytay country hotel for me the receptionist is not approachable i mean when the time i check in the hotel there is one receptionist that the way she assist the customer is not good like what i said she is not approachable person. Hope you can put receptionist that look good personality in & out

If you have an aged person with you, BETTER NOT book this hotel coz it is not comfortable for them. I ask for a room that is accessible for old people then they give us a basement room where our guest have to climbed down the stairs with no lift at all.

Quick check in/check out. Very central to shops and bus stop. Clean comfortable room.

The room was not great but ok. The hotel facility looked old and not well maintained. But honestly speaking, I don't think it was worth of what I paid for. We could have booked in a different hotel or inn for a much lower rate with the same facilities Tagaytay Country Hotel have offered to us. The bed was really uncomfortable. The toilet has this continuous flow of water and the first time I used it, it did not flush. We had to call the front desk twice just for them to send someone to fix it. Probably took us a good 30 minutes of waiting before the problem was resolved. I thought they will offer a room transfer because of the faulty toilet but they had it fixed instead. I was just wondering if the housekeeper who cleaned that room did not notice that or just ignored the toilet and did not care. Free breakfast was okay, except for the noisy restaurant staffs and team leaders/managers. They were talking about personal matters and it was so loud I could actually butt in and join their conversation. I think that was very unprofessional of them. The servers would not even say a word when handing over condiments or beverages. One staff was also seated right in front of the television, watching, while we were having breakfast. The location is quite good for it is close to pretty much everything but I would definitely look into checking in at a different hotel the next time I go to Tagaytay.

if looking fot a place to stay for family, without expectation of modernized facilities

The minute I stepped in the hotel, I was ignored by the two staff in the front desk and I have to be the one to introduce myself and my reservation. The room was big but saw three cockroach coming out of the bathroom. Internet is not good and no cell signal comes in the hotel since its located down the city. The aircon was busted it closes and opens by itself and started leaking mid in the evening. It was only fixed on my last day. The good point for me with this hotel is its location and pool though they need to look into cleaning it more.

No water heater and i phoned them numerous times they didn't even work on it. Awful! There is no wifi only in the lobby. What's up with that?