Just an overnight stay but very nice in every way!! Clean, comfortable, good location and great people!!

Very welcoming staff, incredibly comfortably, clean and a comfortable bed.It's just what I needed.

Remote location

Excellent! Room and bath impeccable and very clean! Bed was so confortable. Full equipped kitchen and easy parking. Very helpful staff.

Very clean

Air conditioner made a horrible noise . We did Not get back to our room Until 1 am after a concert, called the front desk 3 Times as my Daughter was having trouble falling asleep. No answer at the front desk . So I just had to keep shutting it off and then turning it back on when room got To warm . A lot Of the staff didn’t speak any English either so was hard to even report the problem ! Would never stay again .

Great stay in modern hotel. My daughter slept on the pullout sofa and said it was very comfortable. I really enjoyed having a full kitchen and the shower was wonderful.

It was close to the airport

Very good, nice room, friendly staff, cleanliness and amenities on point. Excellent service and stay.

Too noisy at night

Awesome

Very easy check in/check out process. Very clean room! Convenient location to the airport!

The staff was very helpful and accommodating throughout our stay. Including making our room available to weary travelers who caught the early flight after a very late night out before.

It is a good choice!

they advertised restaurant bar had none got to my room there's earplugs couldn't figure out why next morning they're tearing up the street on that side of the hotel no one should have been on that side of the hotel

The room was dirty at check in, garbage in trash bin, hair and unidentifiable "sruff" in shower. Breakfast was meek, consisting of eggs, tooast & bagels, vegan sausage, warmed breakfast burritos, and no pastries. It's just a shame such a nice building and friendly staff are stuck is such a mismanaged situation

it took ten minutes for me to figure out the shower, my wife finally gave up. all else was good!

We are satisfied

We really appreciated the early morning shuttle to the airport. Thank you!

Noysy, inconvenient, room and bathroo. Durty. Lamps not working. The area not safe.

We booked a one-bedroom suite. I called the hotel to confirm the booking and to confirm the nature of the room. When we arrived at midnight, we were told they didn't have the room and they put us in a regular room. Having four adults in our party, it was very cramped. I simply would have stayed somewhere else if I knew I was not going to get what I had booked. The front desk was ultimately very unhelpful and not providing any useful information about why it occurred. Furthermore, we did have room for sleeping for four people, but using a hide-a-bed. It was unlike any high to bed I have seen. The mattress was essentially rotated sideways where one person slept in the back against the back of the couch and the other person was on the front. It was such that whoever was against the back had to crawl over the other person to get out of bed. In addition, the front half of the bed was on a very noticeable slope that made you feel like you were rolling off the bed the whole time. Finally, you could easily hear lots of road noise all night.

Clean and easy to park

Friendly staff, very convenient to Logan when traveling.

I only stayed one night but I was very happy with my choice. The person at the front desk was very helpful. The room was excellent.

Very convenient to the airport and hotel and staff were nice. Shuttle to and from the airport is very nice. Very noisy but hotel did provide ear plugs. Not in the nicest part of town- but property itself was safe and secure. Would stay there again.

Hotel itself was nice. In more of an industrial area than I imagined. Property was clean and worked for our family.

My room was dirty and had roaches and fruit flies. The microwave did not work nor did the dish disposal. The refrigerator and the sink disposal had a bad odd. Lots of moisture in the room. Once enough was enough we finally too

Close to airport and metro system

Although we had a reservation through hotels.com, we never wound up staying at TownePlace. When we called to have the shuttle pick us up at the airport—a second time—we were told that there had been a water leak at the hotel and therefore our room was unavailable. They did arrange with a nearby hotel, Residence Inn, to provide us a room. And they did have their shuttle drive us to the Residence Inn. So, the difficulty was ultimately resolved. However, it would have been nice to have been notified about the situation before our arrival. Two overall comments about the situation: 1) TownePlace had the paperwork for the room transfer already printed up when the shuttle arrived at the TownePlace; 2) We wound up waiting over 45 minutes for the shuttle to pick us up at the airport.

The hotel is nice, rooms too. The neighborhood is ok but enough close to the airport to be efficient.

The air conditioning in our room was not functioning. The room was sweltering and we could sleep. There was a blood stain on the blankets. Management has not responded to my email about the terrible conditions.

Too noisy