Our stay at Hotel Helsinki in Jaisalmer was pretty fantastic! From the moment we stepped into the lobby, we were greeted with warmth and genuine hospitality. As we were traveling with elderly parents, comfort and accessibility are paramount to us, and this hotel exceeded our expectations. Firstly, the staff members deserve a special mention for their attentiveness and dedication. They went above and beyond to ensure our comfort and they were eager to assist us with any inquiries or needs we had. Their recommendations and thoughtful gestures truly made us feel like honored guests. The sunset at their desert camp was spectacular. Our room was an oasis, clean and tastefully decorated with a touch of Rajasthani elegance. The views from our window could be much improved by cleaning up the trash and adding landscaping with native desert plants. The hotel's rooftop restaurant was quite good with excellent service and a variety of authentic Rajasthani dishes. With great views of the fort, we would have enjoyed more comfortable outdoor furniture, but maybe next time! The hotel's location was in walking distance to the city's iconic landmarks and bustling bazaars.

1) There is an arrangement here that only 2 to 3 liters of water is available for bathing, in which both have to bathe. 2) There is no Elevator here and the location is not good 3) Hotel is not satisfactory for money minded

The Hotel Helsinki was a wonderful place to stay. The decor was beautiful and the staff was very kind.

Although the hotel inside looks impressive but Surrounding of hotel was dirty. Not well kept surroundings.Room was comfortable and spacey. But the mattress was too soft not suitable to my body and back.The breakfast kitchen was not clean and some sand particles in the paranthas (appeared filling was not thoroughly cleaned).Found a mouse in the room on the second night and this was a very disappointing part of my experience.I want to be honest so that people like me take proper care before Making bookings.

Although the hotel inside looks impressive but Surrounding of hotel was dirty. Not well kept surroundings. Room was comfortable and spacey. But the mattress was too soft not suitable to my body and back. The breakfast kitchen was not clean and some sand particles in the paranthas (appeared filling was not thoroughly cleaned). Found a mouse in the room on the second night and this was a very disappointing part of my experience. I want to be honest so that people like me take proper care before Making bookings.

Maru and his team in Helsinki are wonderful hosts. We choose deluxe rooms and it was massive and we were lucky to get a wonderful view from our balcony especially sunrise. Although it was end of season and due to covid many guests were not coming, we did not find any issues related to service. It’s very close to Jaisalmer station and we were extremely surprised that maru picked us from railway station.

Nice hotel with great service and good food. Good views of the fort from the rooftop restaurant.

The room was not ready when we arrived even though we had called ahead of time and the fact that we came late in the day after a long road trip so already was not happy. They maid us wait in the front for 15min because the manager was having lunch. When he came he didn’t seem happy or welcoming to see us and was a bit snappy to his staff and to us. When we first made reservation we asked if there is accommodation provided for our driver they said yes. But when we arrived the manager was a bit rude and said we Don’t provide accusations for drivers, that there is a guest house nearby where he can stay etc... room was good except we had booked 3 rooms and we were provided rooms in different floors. Additionally the mattress in our room was let’s just say overused by a few years. Terrible mattress. Roof top restaurant is probably not safe for foreigners very basic therefore chances of trying GI infection is high. I wouldn’t rush it.