A beautiful hotel overlooking the city and lake in Kandy. Has everything you need for a comfortable stay. A nice rooftop bar to relax before a peaceful quiet sleep.

Rooms smells very bad, food is not worth for the price you paid, towels and bed seats are not clean house keeping is not done there job, we end up fixing the shower faucets,air condition was in repairs.

Staff was quick with check in. Room was very comfortable with a good view.

We enjoyed our stay here. The only thing that was disappointing was… I thought breakfast was included. It wasn’t until I went to check out that I found out it wasn’t when an additional $30.00 USD was charged to my credit card.

Great location overlooking the lake in Kandy, with views of the Tooth Temple. Extremely comfortable room. Rooftop bar and pool were wonderful. We were excellently looked after by the team at the Radisson and would highly recommend this accommodation.

As with so many places, it is greatly about the service. The front desk staff was wonderful, even the bellman was enthusiastic and helpful Thebreakfast buffet was varied and having a coffee machine with multiple choices of beverages was efficient and moved the lines along. The table outside were nice but could have had some kind of shade cover in place. The sunrise from my fifth floor balcony was breathtaking.

Nothing really unique about this hotel. No welcome drink or warm towel, no attention after checkin. Dining room opened for dinner at 7pm, far too late for tired and hungry travellers

So I am high level elite status with both Marriott and IHG over a long period, so mostly stay within those hotel groups across the globe given both the perks and the rewards bookings with points. Kandy did not have that option, and with a 1.5yo baby didn't feel adventurous enough to try a boutique unknown brand (even with good reviews), so we chose this Radisson as a known 'brand'. It had been 11 years since we last stayed at a Radisson anywhere and that was Puerto Rico. For reference also this was a personal trip to Kochi in Kerala with my spouse and 1.5yo child and overall our first trip to Sri Lanka and Kandy specifically. We stayed for 2 nights and booked a suite room overlooking the beautiful Kandy Lake, and also included the breakfast option (which was a buffet). Overall, like mostly everywhere in Sri Lanka, the service was excellent throughout the hotel from check-in to housekeeping to breakfast and rooftop servers and concierge. Everyone did their best to try and help out, and were attentive to our baby. The room while not massive for a suite, still had 2 main rooms, purely a stand-in shower, a large balcony overlooking the lake . And because we were in the corner we got a city view as well as some of major sights like Sawtooth Buddhist temple with its gold roof. It was modern, and they well provided for our baby with extra garbage bags, crib, etc. The breakfast had very good Sri Lankan food, as well as some western options. Hoppers on demand are always a highlight.

Very nice hotel, staff, location and service. Got a room upgrade as well. Thank you for hosting us!

Old hotel, beds & shower good but nothing special. Just for staying over it is fine and good located to explore Kandy.

Nice location

Rooms were clean and what you would expect from Radisson. The rooftop pool was great.

Located by the river and a bit up the hill, which is very nice and convenient. Great hotel and very friendly staff + nice suite for a good price.

Good

Excellent friendly staff, always there to help with the smile. Fully recommended

Love the hotel and all staff and management, stayc2 days in state of one day, I shall be back

Nice hotel with amazing view over Kandy and lake. The biggest minus for me was the food, so bad! The veggie burger was a couple of vegetable slices and bread, and the dinner buffé did not taste good. They should hire a new chef and focus on a small, but really delish, menu. Another minus was the different prices on tours/taxis depending on who in the staff you asked. It would enhance the experience if they had one person handling tours and booking who understood questions and gave correct price info.

A lovely hotel with great service. Lovely room but a little worn in places. Rooftop pool was lovely and bar/restaurant. Breakfast was good. Room had a view of Kandy lake. Hotel was walking distance to the lake.

A lovely hotel with great service. Lovely room but a little worn in places. Rooftop pool was lovely and bar/restaurant. Breakfast was good. Room had a view of Kandy lake. Hotel was walking distance to the lake.

Good option, well priced and clean

Great view. Great service. Excellent breakfast

Actually a nice hotel but long waiting at the reception (check-in, defect keycard) is not what we expected. Floor in the room looked like a 2-star hotel - aboidable too

The hotel doesn't live up to the expectation. The staff really should get more training In customer service. It's a chain, but a sri lankan chain - they are doing things of how they see it in their own perspective. Even though the hotel is new it is already very "tired". All of the mirrors were foggy (maybe that's the design?). The breakfast was no good at all. Could've stayed at a much nicer place with greater service for half the price!

Lovely airy reception area. Staff very friendly and efficient. Room was a good size - very clean and comfortable . Great nights sleep in a scrumptious bed . Loved the view from the upstairs bar/pool area at night - worth a visit .

Lovely airy reception area. Staff very friendly and efficient. Room was a good size - very clean and comfortable . Great nights sleep in a scrumptious bed . Loved the view from the upstairs bar/pool area at night - worth a visit .

Beautiful location/great view, clean & comfortable rooms, comfy bed. The staff was tremendously kind, friendly, and accommodating--always greeted with a warm, friendly, genuine smile. Great restaurants on site--highly recommend the breakfast buffet, as well as exceptionally tasty desserts. Once again restaurant staff were warm, friendly, & welcoming. I highly recommend this hotel and definitely will stay here again upon return visit.

Beautiful location/great view, clean & comfortable rooms, comfy bed. The staff was tremendously kind, friendly, and accommodating--always greeted with a warm, friendly, genuine smile. Great restaurants on site--highly recommend the breakfast buffet, as well as exceptionally tasty desserts. Once again restaurant staff were warm, friendly, & welcoming. I highly recommend this hotel and definitely will stay here again upon return visit.

We stayed here for 2 nights in a Dream Lake Room. It was spacious with a nice balcony and scenic view. Breakfast is buffet style with lots to choose from. The hotel is modern with a lovely rooftop pool and bar. It’s on a steep hill which may be unsuitable for many to walk up / down. We used tuk tuks and there are always some outside the hotel for a very reasonable price.

Lovely, friendly staff. Great pool and facilities. Very clean accommodation, facilities to a high standard. Great views and not far from town. Kandy worthy of a visit.

The location was fantastic and the views from the rooftop amazing.

I liked dinner and bfast buffet. Also rooms were clean and tidy. Excellent rooftop bar.

Staff was very nice and efficient. Loved the pool and the cocktails.