the place is good

It was short but good, all the staff were friendly and accommodating. Will definitely stay here again.

I’ve been travelling SE Asia and this is the worst hotel/hostel I’ve stayed in so far. The hotel is very dated and doesn’t look like the pictures. The room was filthy, I had ti keep changing my socks from walking around the room. Red ants everywhere on the bed and walls, no water pressure and extremely loud. Curtains didn’t keep the light out so expect to wake up at sunrise. Breakfast was cold plain rice, eggs and canned meat. Location wise it’s opposite a mall which has a few electronic shops and hundreds of fried chicken restaurants. It’s criminal the amount they charge per night for the quality of the room.

Accessible

This hotel is easy to get to as it’s along the National highway, but there aren’t many attractions or nice restaurants close by. Free breakfast and free airport shuttle were nice touches. Staff was very helpful and friendly! Also the pool is nice, I was the only one ever there. Very comfortable beds and spacious rooms.

Free breakfast, proximity to the mall, short distance ride from the airport and very accomodating staff make this hotel attractive to tourists and travelers.

My friends and I had a planned stay for three days. Upon arrival we noticed the hotel being under some renovations (which is normal), however upon getting out key room the AC was no properly working, the tv remote didn’t worked at all, once we were able to turn on the TV it didn’t have any channels and since it was an old TV we couldn’t even display our phones. We were a group of three people and only received two towels, not mouth it feet towels at all, only one toilet paper was available. The room was dark, the lights didn’t help at all with the ambience. Our breakfast was ok, eggs were cold, very cold… and AC was super high which ideally that would have been good in the room…

Staff: Rob, the waiter, and Jerry, the chef were great! There's a large pool table in the pool area. Just bring your own cue chalk. Large lounge chairs near the pool if you want to get a tan. Swimming classes were available if you wanted. Attached Baby pool too. The hot water shower pressure was a little low, the handheld shower attachment would not spray upwards. Room mini fridge, coffee pot with coffee, creamer, sugar were a big help.. especially when you're suffering with a 12 hr jet-lag. Bottled water was replaced daily in your room. Bottom line.. WILL stay there again! Airport rides.. about 6 minutes away are available without a fee. There's a smoking area if you need it. Breakfast buffet was Really good! Everything kept hot! A Good place to stay in Puerto Princesa Palawan!!!

Nice place to stay very convenient for transportation and shopping.

Hanna the front desk staff Was very customer service oriented.Scale of 1-10 I would give here a 10 I would rate the place 5 . The place curved appeal should Be considered The swimming area needs to be more inviting to the guess Not conducive to relax after a long day excursions

Everyone was so accommodating, had a restful sleep after several delayed flights. The next day we had a delicious Philippine breakfast. And our vacation was back on track after that. Thank you 🙏

Good and convenient location ( near shopping and walkable )

I chose this hotel because the price was very cheap. But honestly the staff are really nice and the rooms are really good quality. The only 2 issues were that everyone has to slam their door to close it because of the way that the door is and another issue I had which may just be for the room. When you use the bathroom At times the random sounds that come frOm the bathroom ceiling are scary as sh*t , almost like a screaming noise idk. But the hotel overall is really great. The issues I have are not dealbreakers. The hotel is across the street from a very good mall which makes it easy to find food and transportation because taxis, jitneys and the little taxi bicycle guys are all out front. The airport bus was on time and fast. The hotel is easy for tours to pick you up from. There is even a money changer next to the hotel and the mall has a place to buy tickets for boats to other places. The hotel price may be cheap but it offers a lot surprisingly

I chose this hotel because the price was very cheap. But honestly the staff are really nice and the rooms are really good quality. The only 2 issues were that everyone has to slam their door to close it because of the way that the door is and another issue I had which may just be for the room. When you use the bathroom At times the random sounds that come frOm the bathroom ceiling are scary as sh*t , almost like a screaming noise idk. But the hotel overall is really great. The issues I have are not dealbreakers. The hotel is across the street from a very good mall which makes it easy to find food and transportation because taxis, jitneys and the little taxi bicycle guys are all out front. The airport bus was on time and fast. The hotel is easy for tours to pick you up from. There is even a money changer next to the hotel and the mall has a place to buy tickets for boats to other places. The hotel price may be cheap but it offers a lot surprisingly

Staff are great!! Rooms are clean and bed comfy. The only thing negative would be the breakfast.....it is definitely not the best, but that is really being picky. I will stay there when i come back for sure.

Conveniently located opposite a great shopping mall.Clean room, nice pool area.

Conveniently located opposite a great shopping mall. Clean room, nice pool area.

Nice comfy bed. Big rooms. Booked are tours with the hotel. Good price and amazing tour guides

Nice comfy bed. Big rooms. Booked are tours with the hotel. Good price and amazing tour guides

Kind staff with a reasonable price. I ordered a room service, they have a salad or pasta menu and it takes 30 mins. Price was around 200 - 400ph and it was worth it. Breakfast is not great but not bad. Location was my favorite. because there is a Robinson Mall right in front of the hotel. Staff was Kind and just inform them about your flight information if you need a ride.

The welcome sign is very much appreciated.

Good location but food was cold and terrible so didnt return for second day stay

Upon 1st entering the room, there is unpleasant smell..

Nice swimming pool and facilities easy to find it. But to central area is rather far: he

Friendly staff. Area is very convenient going to the mall, known restaurants and transport station of tricycle. Only one concern, their cable TV was out of service from day 1 of stay til we checked out. Dec 26-29, 2017.

Hotel is 6 minutes from the MTR. Easy walk to Sneaker Street and the Ladies Market. Rooms are comfortable, but on the small side. Nice breakfast buffet. The front desk were helpful in making restaurant reservations and giving directions.

Stayed at this hotel for one night after landing at the airport before heading on to El-Nido the next day. The room is very basic but was clean and as expected for the price. The location is excellent, right opposite the new mall and close to the bus station. It took us about 5 mins to get there from the airport in a taxi. The staff were very friendly and really helpful.

First time to experienced staying in a hotel which ran out of towel! Waited for 4 hours to get my towel. My firend got their towel the following morning. The hotel is fairly new but the maintenance is so poor. Breakfast is nothing remarkable but location is excellent because it is located accross Robinsons mall. Management needs to wake up and seriously watch over the business otherwise this establishment will be ruined in on time.

I stayed for 2 nights at this hotel. Loved the location. It's right across Robinson's Mall and only 5-10 minutes away from the buses/vans terminal, which was convenient for me as I was heading south of Palawan after 2 days in Puerto Princesa City. The room that I was given is quite old, it's hard to open the door. But clean room & shower/bathroom. The person I checked in with was very friendly, polite and pleasant to deal with, the rest were not. On the morning of my 2nd night, I told the reception I will be needing an extra bed as there will be 3 adults (including myself) + one 3-year old staying in the room that night. I was told it's not a problem, it will just mean paying extra P800, which I was happy to pay and paid immediately. Around 10:30pm that night, I got a call from reception asking how many people are staying in the room. I told her 3 adults + 1 child. I was told that I have to pay P800 x 2 nights. I explained I was by myself on the first night and the person who I checked in with was aware of this. I also have already paid P800 in the morning. Unfortunately, I didn't get the name but I made a payment around 11am to the person on duty at the reception. The other issue I had was, I went to the pool with my 3-year old nephew and was asked a couple of times if I was an in-house guest. Who calls a client at nearly midnight and do they really think some stranger will just walk-in and use their pool?

I stayed for 2 nights at this hotel. Loved the location. Its right across Robinsons Mall and only 5-10 minutes away from the buses/vans terminal, which was convenient for me as I was heading south of Palawan after 2 days in Puerto Princesa City. The room that I was given is quite old, its hard to open the door. But clean room & shower/bathroom. The person I checked in with was very friendly, polite and pleasant to deal with, the rest were not. On the morning of my 2nd night, I told the reception I will be needing an extra bed as there will be 3 adults (including myself) + one 3-year old staying in the room that night. I was told its not a problem, it will just mean paying extra P800, which I was happy to pay and paid immediately. Around 10:30pm that night, I got a call from reception asking how many people are staying in the room. I told her 3 adults + 1 child. I was told that I have to pay P800 x 2 nights. I explained I was by myself on the first night and the person who I checked in with was aware of this. I also have already paid P800 in the morning. Unfortunately, I didnt get the name but I made a payment around 11am to the person on duty at the reception. The other issue I had was, I went to the pool with my 3-year old nephew and was asked a couple of times if I was an in-house guest. Who calls a client at nearly midnight and do they really think some stranger will just walk-in and use their pool?

Airport shuttle is a big plus! Check-In was quick, and welcome hospitality was very impressing. Customer service from Staff is above and beyond. Location couldn't be better! Very Central and just across the street from shopping mall. Thanks!

Airport shuttle is a big plus! Check-In was quick, and welcome hospitality was very impressing. Customer service from Staff is above and beyond. Location couldnt be better! Very Central and just across the street from shopping mall. Thanks!