Good clean quiet.staff was good. Everything was great

Excellent hotel. I highly recommend it for a pleasant stay

We found the perfect place to stay while visiting in Lexington KY. The Hampton Inn staff were friendly and kind. We brought our Fur Babies and there were convenient quiet grassy tree areas to walk them and let them run and roam past the pool in the back. They loved it. Only asked to pay a one time pet fee of $75. Breakfast included many options to choose from & food was fresh. Beds were comfortable. Not easy to always find at a hotel. Room was clean offering a refrigerator and microwave oven.

The only cons were that the tv didn’t include any of the sports channels and there was not a shuttle to the stadium.

Extremely clean hotel with friendly staff. It was in a great location and quiet. Will definitely be back!

Very Convenient to Hospital

Great helpful staff

Great location. Very clean. Nice breakfast

Great location. Customer service great

Walls need to be wiped down. Looked like coffee was spilled.

It was nice for a few night stay.

I recently stayed at your hotel as usual and wanted to share some feedback: Room Odor: Sheets in room 311 smelled like vomit. I recommend addressing this promptly. Room Temperature: The room was consistently warm. Please consider adjusting the temperature. Pool Area: Enjoyed the pool, but it could be cleaned more frequently. Front Desk Service: Some staff members were rude. Customer service could be improved. Breakfast: Eggs are always cold, watery and disappointing.

Clean room, friendly staff, and tasty continental breakfast.

There is construction in front of the hotel and they stated early and the noise woke us up. The hotel can’t control that but it was noisy.

Stayed in a room where the blinds did not close and the light came directly in.

Property in front of hotel was half torn down and unsightly when we pulled up. Not great curb appeal.

One night stop for a concer. Great stay. Will visit again.

Very friendly and helpful staff. Quality property. On a very busy road with lots of dining options. We liked that it was close to campus.

We had a great stay!! Very nice room and breakfast!!

Staff was exceptional!

This Hampton Inn is near hospitals but in a very busy congested area. Cars, trains, businesses and lots of people. With this said the noise was not overwhelming but could bother some. They have an outdoor pool which was open and heated so there were people swimming at 10:00pm. Check in and check out smooth. Our room was fine, basic king room. Suited our needs for the overnight.

Friendly staff.

Amazing.

Clean and friendly staff. Very convenient to UK medical. Had fantastic breakfast options

Close to medical facilities

The overall room and bathroom were spacious. Breakfast is included in the price. The front desk staff member was very accommodating. However, there was a musty strong smell in the room that was so overpowering that we asked for a change of rooms. The smell was apparent in the second room but not overpowering. The room was sparse and worn but clean. Fine for one night.

We were not able to check in on a property that we scheduled a month and a half ago. We were exhausted from a full day of traveling and just wanted to go to our room, relax & go to bed. Had received emails earlier about our upcoming trip and we could check in contactless if we want. We get there, no recognition of our reservations (3 rooms, over $1k of money overall) and nothing. The guy at the counter tried contacting Expedia, I was in a chat with Expedia, an hour and a half later, we all decided to abandon this plan. They didn’t have any rooms. They (Malachi at the desk and 2 of his bosses) tried to help us find another hotel without luck. Very dissatisfied with Expedia. Had to call around everywhere to find 3 rooms. Finally did, 20 minutes away. Historically have utilized Expedia without issue. This day has guaranteed me to never use them again. If I get billed for this…God so help Expedia. Would have always recommended before today. Now, I urge all patrons to call the facility of choice yourself and never use a third party. Hard lesson learned. Oh, after arriving to new facility picked out by ourselves, I receive emails from Expedia on how the hotel “lost” our reservations and to call them for help for another reservation. No thanks. Found our own. Much better accommodations plus a $400 savings overall. Be careful on what you do.

Check in was a breeze, the staff was incredibly friendly and helpful. Area where refrigerator is looked like there had been water damage so paint and wood looked chipped and bowed. The room itself was very clean and the ladies in housekeeping were very friendly as well. Will definitely stay here again!

One of the cleanest hotels I have stayed at. Even with construction work going on all around the hotel, it was very quiet and peaceful. Will definitely stay again and recommend. The only reason for a 'GOOD" rating on property and facilities was how hard and lumpy the bed was. A mattress pad would have made a huge difference and the mini fridge was not working properly.

I have stayed here several times over the past few years. This is a clean, safe property with a friendly, helpful staff.

Everyone was very helpful. Property was clean and safe.

The parking was not great. Had to park in the middle of another parking lot and walk to hotel entrance in the rain.