We visited Sapporo from 8/18/2024 to 9/1/2024, and stayed in 3 hotels. I am going to include 3 hotels in one review. 1. Tokyu Stay Sapporo Odori, 8/18/2024 - 8/24/2024: Nice location, 2 minutes away from Odori Station, 2 minutes away from Tanikukoji 5, and very close to Mitsukoshi, PARCO, Susukino’s shopping, dinning places and other commercial areas. Very friendly staff. English speakers. Spacious and comfortable lobby, offering coffee and tea 24 hours. Microwave and laundry machine (washer/dryer in one) available in our room, so convenient for people who stay for several days in hot season. We had a high floor and could see a little bit of mountains, but most of the Mountain view was blocked by a building next to the hotel. Breakfast was OK. Cons: the ceiling of the room was low. The toilet room smelled weird. The air of the room was not very fresh but the window was not allowed to open. 2. La’gent, 8/25/2024 - 8/30/2024: it was next to Tokyu Stay. The location was as nice as Tokyu. The window could be opened to get fresh air. Onsen was great, although crowded in the evening. The building temperature was set very cool so that guests felt very released from outside heat and humidity. The vanities surface and storage space in toilet room was bigger than the other two hotels. Our room window faced south and could see the Tanukikoji and Ferris Wheel. Breakfast was ok. Two public laundry machines on 2nd floor which were very busy most of the day

I had a fantastic stay at this hotel! The room was incredibly clean, and the location was perfect for exploring the main downtown area on foot. We have a one-year-old baby, and the tatami room was the best choice for us. It provided a comfortable and safe space for our little one to play. The small onsen was also a great addition, very useful and relaxing. I would definitely stay here again on my next visit!

Bad service, bad and insufficient facilities

The hotel location is excellent, shopping and eateries are just round the corner. Room is clean and decent, though the parking is quite expensive for guest, would appreciate a better rate for guests staying there.

Great location & onsen

Lack of professionalism by accomodation employees. The person at the parking is yelling at you to move your car out, while you're loading your bags to your car. I do not recommend this hotel, as there are many good hotels surrounding this area.

The staff are very friendly and helpful, able to communicate in English, quick check in and out. The only problem is the public bath is very crowded at night. Just a few minutes to shopping centres.

Loved how its walkable distance to many go to places!