Didn’t like the big cockroaches. When I brought it to their attention, all they were willing to do was spray a little bit of bug spray where I found the cockroaches. Electricity went off a couple of times. Room had holes in the walls. The building is just worn all the way out.

This hotel has a bad reputation among locals. My toilet was missing a seat and the shower head was terrible. Overall I am not confident in the cleaning of the room before I entered. Wifi doesn't work.All rooms have good AC. Beds seemed ok. Staff is friendly and helpful as they arranged a taxi for me to take me to the airport at 4am.

This hotel has a bad reputation among locals. My toilet was missing a seat and the shower head was terrible. Overall I am not confident in the cleaning of the room before I entered. Wifi doesn't work. All rooms have good AC. Beds seemed ok. Staff is friendly and helpful as they arranged a taxi for me to take me to the airport at 4am.

This hotel it is good only for sleep,

If you want the true Mexican experience, (not talking about a tourist hotel) then I would recommend The Hotel Morales. The staff is super friendly and the hotel is clean. But you are not going to get the luxuries of the high dollar tourist hotels. No swimming pool, no exercise room, etc.. What you will get is a hotel in the middle of a wonderful part of Mazatlán, with the best authentic restaurants and shopping around. Loved the area and the people there!

Please don’t fall for the pictures! The place was the lowest life style ever. The walls were paper thin, I could see outside the walls, the AC was taped together, the ceiling fan was so loud, Wi-Fi didn’t work, the towels were Grosse , there was no toilet seat on the toilet and I wouldn’t pay a dime to stay there. Maybe they should have paid us for being part of their torture scene.

Nothing to like about this property. It may be the worst hotel experience in my life.

There was some refurbishing going on so the lobby was full of dust and the room was really small. I could've pay a lower price since on the door they advertised the price for the rooms at $300.00 pesos/night.

Kids running around second floor and stairway late at night.

Kids running around second floor and stairway late at night.

Booked for 12 days but checked out after 8! It was a depressing place to stay where the hot water ceased after the 4th day and WiFi was practically non-existant. Was completely dissatisfied and left because of these issues. I advised Expedia of these issues but, they have not responded to my complaint. I cannot imagine why this hotel was even listed, given these negative conditions, let alone could attract a satisfaction rating of 3.4 out of 5.

Booked for 12 days but checked out after 8! It was a depressing place to stay where the hot water ceased after the 4th day and WiFi was practically non-existant. Was completely dissatisfied and left because of these issues. I advised Expedia of these issues but, they have not responded to my complaint. I cannot imagine why this hotel was even listed, given these negative conditions, let alone could attract a satisfaction rating of 3.4 out of 5.

That’s what you can expect when the only consideration is price. Charged us twice but was reimbursed in morning.

The hotel is really old and needs lots of maintenance. Shower didn’t work very well. Roach in our room, beds seems like they don’t clean them. Horrible

Good for the money charged. Manager was friendly and helpful. Hot water was not always immediately available, but after a short wait was there.

Good for the money charged. Manager was friendly and helpful. Hot water was not always immediately available, but after a short wait was there.

Good for the money charged. Manager was friendly and helpful. Hot water was not always immediately available, but after a short wait was there.

Good staff close to markets and ocean this I'd got someone who likes to stay off the main paths and have a authentic experience

Good staff close to markets and ocean this Id got someone who likes to stay off the main paths and have a authentic experience

Check in was good, hotel staff only spoke Spanish, but even with my broken Spanish it went well and they were very kind. Internet had issues for a bit, but the receptionist offered me the office security key which was great! The room was small but clean, a really cool thing the hotel offers for guests with cars is indoor parking, they have bay doors to the lobby and you pull your car right inside the lobby. Only downside is there is no OXXO or tienda super close which was a bit of a bummer, but plenty of street tacos and vendors so that it was ok. Overall, for the price and location this is a great find and I would definitely consider staying here again. Nice shops close by and you really get to feel the vibe of Mazatlan while staying in a safe, secure hotel.If you are looking for a typical “American” hotel, you probably won’t find this as enjoyable as I did as there are limited amenities but it’s all part of the experience!