Owner was great

From the time we checked in till we checked out, John was fantastic and always available for anything we needed or random questions we had. The homemade breakfast each morning was delicious and we stayed in one of the courtyard residences (highly recommended if available). Easy walking distance to the many attractions, restaurants and shops is a huge plus!

AVOID. BOOK ANYWHERE ELSE. Rooms are unexceptional, and comparable to other hotels you'll find in the area. What you will experience here that you will not experience in other hotels is the owner entering your room when you go out and going through/taking from your luggage. NEVER store luggage with owner. Check out is at 9:30am, owner will bang on your room door like the police by 9:27am. Other things are just a flat out lies, for example, food is listed as "locally sourced" but it's things like oreos and packaged snacks with a boxed juice. VEGETARIANS/VEGANS DO NOT TRUST. Owner is one of those small guys with a serious jekyll-hyde complex. He'll say anything to get your money and then it's a petty and really horrible person. We travelled all over the Galapagos and this was the ONLY place that we experienced such behavior. NOT WORTH RISKING A MAGICAL TRIP. You can totally find wonderful rooms without any such risk. Finally for those of us that care about how someone treats staff, this guy is really messed up to the hotel's cleaning ladies--abusively so. For this reason alone NOT RECOMMENDED. AVOID. But just having to deal with someone that's going to go through your luggage and enter your room when you're not there--totally unacceptable. DO NOT BOOK HERE. (You've been warned!)

Great location with easy walking distance to everything. AC was cold, showers were hot and breakfast was fantastic. The owner, John is absolutely amazing. He completely made our trip with his recommendations for food and tours. He absolutely went above and beyond and made us feel like family. I cannot recommend this hotel enough. We will absolutely look to stay here again on any return visit.

Great location just a quick stroll to the water and all the shops

Excellent time at Torre Mar. John and Donna were excellent hosts. Cant wait to return!

Very good location. Easy access. Everything someone needs.

We really enjoyed our stay at Torre Mar not only because the space is great but so is John, the owner. Air conditioning was fabulous, the shower was warm, the decor appealing, the bedrooms large, fabulous outdoor area with grill, and the kitchen has everything you need. John has such great energy and was very helpful in arranging things for us. We even got to enjoy his sourdough homemade bread. I’m very glad we picked Torre Mar for our 3 night Santa Cruz stay. I would definitely stay here again! Thank you John for your great hospitality and attention to detail.