The hotel location is good and the building is in good condition. Buffet breakfast variety can be increased and more staffs are required in the restaurant during breakfast. Overall the experience is good.

when their night club is on, the music bass shakes the building till 1-2am. same issue has been reported many times on Google review but nothing has changed. avoid this '5 stars' hotel, it's a night club

VERY GOOD.

Very good rooms, polite staff, great breakfast buffet, neat and clean. Value for money

Great

It was good and pleasant stay, hotel staff was co operative and helping.

It took around 10 minutes to check out process. the hotel charged me wrong amount .

This is my second time staying here. The staff and service is the best! The rooms are clean, modern, and well kept. The food selection and staff are great. The waiter by the name Lar, as well as all the other wait staff was phenomenal!

Food was delicious. Especially breakfast has different varieties on each . Nice ambience inside property. Front desk female was not friendly manner

Dirty place

An average star hotel, unwelcoming receptions and I felt uncomfortable on the last day and frustrated with number of calls from receptionists regarding my check out time.

Enjoyed our stay at Ramada in Chennai. The staff members at this hotel (Dinesh at the front desk and Food Service manager and staff) were very attentive, courteous and showcased very good customer service. Their continental buffet had a variety of choices - and the food items that we were especially impressed with were the warm phulka, aloo paratha and mixed vegetable bajee. The rooms were also spacious with a great city view. The only thing I would point out for improvement is that there was a strong smell (could be from a cleaning agent) in the corridors and a musky smell within the room at times which was noticeable. But, overall - very positive experience.

Reasonable experience..

Must Try ‘Steamed Sea Bass’ at the restaurant next to Extase. Worth every rupee. Otherwise the hotel and rooms too are well appointed. Highly recommended.

Check in and check out took longer time than usual

Breakfast was sumptuous. No facial tissue kept in room

Excellent hotel. Breakfast was outstanding. Well maintained facilities. No facial tissues were available; swimming pool water was too cold are the only negatives.

The rooms are large, well-laid out and clean. Hotel has a sterile feel to it and service is very uneven in the restaurants. Reception services also uneven. Website says there is airport shuttle, but there isn't. The hotel will arrange a taxi for which you pay.

It was great hotel and decent room size. I will stay again when I come back as next business trip.

Very friendly staff and good location.

It was a amazing experience i had, all staff was excellent and providing outstanding service. From the moment i arrived, i was greeted with warmth and professionalism. The check in and check out process was very smooth and also got an upgraded room. From the front desk to house keeping staff are all very good hospitality. Thank you

I had to change 3 rooms. All rooms are smelling bad and hotel staff themselves agreed and changed 3 rooms in first two hours of check in. This property is not 5 start hotel.

I paid in AUD but the rate the hotel have charged me in rupees was a rip off Also their competitors give 1 way free lift to airport

Well located nice hotel, large rooms and toilet all very clean

Property is not maintained, chipped off floor, cracked sink, carpet is not clean or fresh. No upgraded amenities. I would like to down grade to 2star, paid 4star price for a tea RS 400 and rent price. Ramada is lot better than this hotel

It is not a bad property but it is little old and need a bit cleaning up. It is ok for -1 or 2 nights but definitely not for longer stays.

It is in a safe area, has a nice restaurant and a few minutes walk from other restaurant. The room and bathroom was comfortable and clean. The bathroom could use some extra cleaning to remove lime accumulation in the bathroom. The staff was very courteous and helpful.

This hotel is comfortable, clean but a bit soul-less. The roof-top area is nice and has some atmosphere with a decent pool and good outdoor restaurant next to it. Main issue is the complex lighting systems with bathroom lights activated automatically and these can be seen in bed room from bathroom. Spent ages trying to turn everything completely off. Just simple light switches would be better. While bed was quite comfortable, the linen felt cheap and the pillows and mattress felt like rubber. Understand efforts to be enviro-friendly but just one bath-towel and one face-towel made the bathroom feel cheap and not a five-star experience. Glass bottles, and not plastic, for drinking water is great. No soap or shampoo for bath, only bubble-bath (waste)! But piping hot water, which was great. Breakfast was fine. Very good value overall but not sure I'd stay again.

The property was ok but on arrival they had messed up and given my room to someone else with a similar name and were not apologetic about it and in fact had an I do not care attitude. The receptionist was very slow and inefficient and we had to literally wait 25 minutes for check in. The residential areas were a little musty. The room was not appropriately stocked. One towel for three people. The utility kits were also not there. The food in room service was poor quality. Overall room service was slow and poor. The actual restaurant/ dining facility was better but definitely needed improvement as far as the quality of the food was concerned. Location was convenient to reach different places in Chennai being kind of centrally located. My experience left a lot to be desired

Very comfortable stay at hotel. Rooms are very upto the mark.

Check out process is not quick. They first check your room prior to checkout which delays the process. Dining room coordinator Guru was biased and helped only Tamil speaking people. He made me to change seat during me having breakfast for no apparent reason and only catered to Tamil speaking guests and ignored others. Other staff were very courteous and helpful.

Had a 2-night stay for a business trip. The room was clean, spacious, and well-stocked. I had the opportunity to try out Extase - worked well for my meeting. The breakfast buffet was fantastic with excellent South Indian fare. Great stay overall. Will recommend this to others who plan to visit this part of the world.