DO NOT GO TO THIS “HOTEL”. We arrived at the location and address provided by Expedia, the location was the correct hotel that we booked as it was the same location as the pictures provided. Once we arrived, the front desk guy immediately left the room and hopped on call. He came back and said we were at the wrong location and that he was going to drive us to the “right” location that was 8 blocks away. Even though we showed him where Expedia told us to go and that the pictures and name of the hotel matched up, he insisted that we were at the wrong location. This location was well over 30 blocks away and in a terrible neighborhood. We walked in “Hotel Malybu”, and the hotel was super run down and the people staying and working there just gave us an extremely unsettling vibe. We voiced our concerns that we were certainly not the hotel we booked and the front desk guy kept talking to us like we were stupid (typical scammers). He told us that Expedia still needs to update the pictures and location (like what?). However I read a review from 2018 and they experienced the same thing. This was a TOTAL SCAM. I have traveled to so many countries as a backpacker and have never experienced a scam like this. DO NOT TRUST THEM. In order to stay safe and avoid further confrontation, we accepted the room he gave us after, stayed in it for about 10 minutes to call Expedia about it, and immediately left. We never gave them any attitude about it in order to stay safe.

very nice home that has been turned into a hotel with private bedrooms. Staff is always on site.

Muy bueno, muy amable el personal. Seguro volvere

Muy bueno todo

Worse at all. Front desk person was drunk rooms smell not clean at all

Everything was great as usual!

This hotel is great. Simple but great! Good wifi, clean and the owners are super friendly. You are just a few blocks from the action in the center of Zona 1. What else do you need?@

Great little hotel right in the heart of Zona 1 in GC. Close to all public transportation options plus Centro Historico, many food options. The owners of the hotel are very kind and warm. Great value for money, would stay there again!

Very good value for money. Close to everything and clean. Slept well with the fan. Very nice and warm hosts.

Very good value for money. Close to everything and clean. Slept well with the fan.Very nice and warm hosts.

This property is located in Zone 1 which is the historic district of Guatemala but not close enough to easily walk to see the strip where all the buildings are. BED BUGS! The owner is super nice and when we showed them to him he acted as if they were always there and normal but agreed to move us to a hostel. I would not recommend this to any traveler as who wants bed bugs brought home with them?!?!

This property is located in Zone 1 which is the historic district of Guatemala but not close enough to easily walk to see the strip where all the buildings are. BED BUGS! The owner is super nice and when we showed them to him he acted as if they were always there and normal but agreed to move us to a hostel. I would not recommend this to any traveler as who wants bed bugs brought home with them?!?!

Did not stay at Hotel Colonial Maya, was not as advertised. Very dirty and noisy place. We took some pictures in case you need them as reference.Had taxi driver take us to different HotelSincerly, Peter Keller

Did not stay at Hotel Colonial Maya, was not as advertised. Very dirty and noisy place. We took some pictures in case you need them as reference. Had taxi driver take us to different Hotel Sincerly, Peter Keller