good location

N/a

Good

If you are looking for a twin tower view. You cant get it. As new building constructed in front theres no view of twin tower now. Photos showing in booking are old photos.

Good: clean sheets and comfortable bed. Bad: shower water temperature changes wildly. *this should never happen in a "4star" hotel. *this is not a "4star" hotel(for many reasons) Bad: once the pool area has more than a dozen guests it is overfull. This is a HUGE hotel (31 floors) so the size is disproportionate. Never enough space and not cleaned enough. Bad: soooooo many guests in the breakfast area that nothing is ever warm/hot. I never once had any hot foods at my table 14+days over 3 stays.(and really loud) i wore my noise-canceling headphones to drown out the noise of dozens of tables of indian and chinese "talking" to one another Good: breakfast selection is wonderful: imagine western, indo/malay, chinese/asian, and indian (+veg)options. Bad: food at hotel bar is distinctly average. Bad: checkin experience was unfortunate. Much miscommunication which ended in me paying more than necessary. Bad: some gym equipment is not usable/malfunctioning and during 6/10 workouts there were other guests touring the gym with their families and children coming in to look around, play on the gym equipment and to fill their empty water bottles from their rooms.

7mins walk from Petronas Twin Towers. this hotel was about 7years old in 2024. there is a 24 hour shop named "A Mart" and we can buy food and beverages anytime.

Clean Location -Housekeeper is very bad manners (Knocked the door for asking about check-out time? on 10.25 am) -Door room attack is so loud and interrupted -Tax charge for deposit -Breakfast is not for all (No international foods)

Liked nothing about Ibis, no one should book them seriously very bad service and hotel was not good at all. Very basic, tv had no chromecast and wasnt even smart tv, had limited option to watch anything. In expedia it didnt mention that we need to pay 10 rm tourist tax and when we gave them 50 rm we thought it would be a refunded back which the check-in staff never told. Thats a rip off as you already pay so much to stay in a bad hotel and plus have to pay extra. Pool was small, food had no variety, didnt even have daily housekeeping, we requested the person once to do it and he didnt understand English. Sometimes the housekeeping would come late in afternoon when we are in the room and due to that twice when we wanted to rest we had to go and wait in the lobby so that our room can get cleaned. The inside duvet had stain on it, i placed the sign to get it replaced but they didnt do it, for five days it was the same. Disgusting place