The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!

The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!

Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!

EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!

Es la segunda vez que nos quedamos alli. Y queremos volver por tercera vez dios mediante. Recomendable al 100 por ciento.

Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.

Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.

Nice place to stay a lil bit away from the central market but over all nice getaway strongly recommend renting a golf cart to get around.

We liked that it was so clean and very roomy

This was a GREAT hotel- especially for the money. The room was so spacious and clean, HUGE walk-in closet, nice bathroom. We had complimentary breakfast at both Kih-ha and Mayan Beach Club, and both were great.The staff was so lovely and accommodating- got us taxis when needed and were most helpful with anything we asked them for. We could see a thin strip of beautiful blue Caribbean Sea from our window- through the trees, but it was definitely there. I HIGHLY recommend this place if you are looking for a place that is a bit off the beaten path.

This was a GREAT hotel- especially for the money. The room was so spacious and clean, HUGE walk-in closet, nice bathroom. We had complimentary breakfast at both Kih-ha and Mayan Beach Club, and both were great.The staff was so lovely and accommodating- got us taxis when needed and were most helpful with anything we asked them for. We could see a thin strip of beautiful blue Caribbean Sea from our window- through the trees, but it was definitely there. I HIGHLY recommend this place if you are looking for a place that is a bit off the beaten path.

There were 3 of us and the Isla suite was perfect. Having space to hang out not needing to be at a restaurant was great. The kitchenette was perfect, generous sized (mini but not so mini fridge) plus coffee maker and a big jar/caraffe with a spout full of filtered water. Location was great near Kin Ha the high was gorgeous with great food and drinks. We could lounge, eat, and swim there in the ocean and any of their 3 pools. Hotel provided beach towels as well.

Almost didn’t want to post a positive review and keep this little gem a secret. Can’t say enough great thing about it. Small, quite, clean, spacious. Loved it.

Almost didn’t want to post a positive review and keep this little gem a secret😁. Can’t say enough great thing about it. Small, quite, clean, spacious. Loved it.

This was our second stay at Casa Azul Maya and it was perfect once again. Staff is friendly and helpful, room was sparkling clean, and we love the chill vibe there.

This was our second stay at Casa Azul Maya and it was perfect once again. Staff is friendly and helpful, room was sparkling clean, and we love the chill vibe there.

Nice to have two options to go for breakfast. Our room was very humid and smelled. Two nice king beds.

Amazing stay, room was spacious and clean with everything you need

Everyone is so friendly and helpful! Would go back.

Everyone is so friendly and helpful!Would go back.

Casa azul was very nice. The room was very clean, the customer service was top notch. I love the location and will stay here again for sure!

I had a brief but lovely experience at Casa Azul Maya on the Mexican island of Isla Mujeres, where I stayed only one night, prior to leaving the island. (By the way, Isla Mujeres is a magical place you must visit and you should also stay in the quieter southern part.) My room at Casa Azul Maya was a beautiful and spacious room with a kitchen, dining room table, sofa, and amenities... just like a comfortable and cute studio apartment. The hotel staff member (I'm sorry I forgot your name) was so kind to keep in communication with me via WhatsApp, helped call the taxi to take me to the ferry, and even opened the taxi door as I said goodbye. I was not at all expecting this, and it was very sweet. I know where to be the next time I return to Isla Mujeres.

Great accommodations. Beach club was awesome

Excellent service at the hotel. Spacious room and super clean. They provided free water, sanitizing spray, and a great breakfast. Thanks!

Staff was so helpful and friendly. Room was sparkling clean and beautifully decorated. Location is fantastic for those who want to be out of the hustle and bustle. Quiet neighborhood with easy access right across the street to a beach club with a restaurant, stunning ocean and pools.

Staff was so helpful and friendly. Room was sparkling clean and beautifully decorated. Location is fantastic for those who want to be out of the hustle and bustle. Quiet neighborhood with easy access right across the street to a beach club with a restaurant, stunning ocean and pools.

What a nice place. The front desk communicates so quickly and got our taxi from the ferry port and back. If you are staying here you will need to rent a golfcart to get around, or a taxi will cost you $$$ each time you want to leave to go to the

What a nice place. The front desk communicates so quickly and got our taxi from the ferry port and back. If you are staying here you will need to rent a golfcart to get around, or a taxi will cost you $$$ each time you want to leave to go to the

The location is way to far from town.

The location is way to far from town.

This place is AWESOME! I could never put into proper words to describe the wonderful people at Casa Azul Maya. Thanks to the whole team was wonderful with both Leslie & Angel being so kind and ready to help you with anything... From helping with Covid test along with a much later than expected check-in a few door lock outs, etc... the whole staff was so kind in helping with everything. Thank You Guys I cannot wait to return for a next visit soon!

One of the nicest places I’ve stayed at ! The room was spacious and the view from the restaurant/ pool area was amazing. My partner and I enjoyed a really nice breakfast with the view there each morning. The room was clean but the shower head in the bathroom was my favorite thing about it. One thing I want to add is the service there was probably the best we have ever had anywhere overseas or even in the states where we live. I wanted to do something nice for my partner’s birthday , Leslie And Angel at reception helped me book a romantic dinner on the beach (which was also amazing service) and they left a really nice board message and chocolates in our room. Can’t thank them enough for our nice stay there !!