Love it here ! Rooms are charming. Great breakfast . Staff are amazing !

Very convenient and nice hotel. The staff were especially lovely and really supportive with our small daughter!

It was okay for one night but not worth the price they are charging

Stayed here to see the mighty Quo in Vivary

Great

Great classic hotel with nice GWR memorabilia and a really generous sized room .. Great staff always happy to help .. breakfast service was super fast friendly and delicious

Absolutely first class service, food and staff. Can’t fault the hotel in any way. Thank you

Lovely hotel,great staff and excellent breakfast.If you are planning a stay in Taunton you cannot do any better!!!

Everyone is really friendly, it is a charitable enterprise but the standards are really high end. Service is superb and the room was lovley. Spacious and full of period features, the room is comfortable and the bed is great. We looked out over the railway station so there is coming and going but it was fine. The breakfast is wonderful, they cater for gf, v and dairy free. The quality of food is superb, cooked nicley and presented well. The bar area is comfortable and the location is within 10 mins walk of the town centre.

This is a lovely hotel friendly staff who go out of their way to help you ..beautifully decorated and lovely and clean..good choice of breakfast foods with poached eggs to die for.. theres also a choice of pastries

The beds are really comfy, but pillows are like rock, the bathrooms well equipped and clean. Room servicing was sporadic at best. couple of occasions we had to empty own bin and tea/ coffee was never restocked. Staff are really friendly and polite , but sometimes finding someone to speak to was challenging during the day. but all in all I would stay there again as so convenient for train travel , catching taxis and dining out.

A great location, a lovely big room with lots of thoughtful additions, clean and airy and just a short walk to the main town centre. The staff couldn't be more helpful and friendly - it is a real gem!

Was spoken to with no respect when checking in & was not given a room to the standard or description I’d selected. I’d selected & paid for a superior room & the staff member checking me in seemed extremely uncooperative & didn’t seem very welcoming or respectful. When mentioning my Expedia gold member status & the perks included I was told they didn’t apply & had to read them out from my booking confirmation. The staff member who checked me in had to confirm this with management leaving myself & partner hanging about waiting. I was also asked to pay at the desk to which I responded it’s already paid for, the check in was a nightmare. Other staff members were polite & helpful especially a night staff member who assisted us with access back into the hotel late at night & provided us with extra things we needed for the bathroom. Overall I love the traditional theme of the hotel & the link to the history of the area & the railway. The rooms are named after local railway stations from the area & the historic West Somerset Railway. Historic items & fittings are on display. I think the hotel has a great future & is spacious & comfortable.

When I arrived, I was struck how beautifully situated (walk out of the station and there it is!) and tastefully decorated the hotel was. It's a gorgeous old building. Staff were wonderful. It was only when I met up with some clients that they said "oh the one run by YMCA.?" And indeed it is. They train young people in hospitality, and I think that makes it even better!! Will definitely stay again. Especially as it was cheaper than other local chain 'budget' hotels

Great stay. Staff were friendly and accommodating.

What a find! Brilliant place to stay opposite the train station and 10 minutes walk from the county cricket ground! Excellent restaurants nearby too. Not for profit charity run in aid of YMCA so nice to give back something. Couldn’t fault it. Breakfast lovely too.

Lovely central location. Rooms were basic but very clean and good style and modern looking. Few odd things, toilet seat had been replaced and was to small from the toilet itself, and tea and coffee facilities were good, but no milk was left. Staff were friendly but seemed rushed.

Friendly helpful staff and a great breakfast

Lovingly and sympathetically restored hotel just steps from railway station and very close to town. The staff were all very kind and helpful. The veggie breakfast was AMAZING!

Absolutly wonderful staff

Old school railway station hotel, charming with nice staff. Kitchen is closed so no evening meal. Breakfast choices limited

One night stay. Convenient location. Clean and comfortable.

Very friendly, helpful staff and a superb breakfast.

The hotel is in an amazing listed building with many fascinating historic artifacts, conveniently located next to Taunton Railway Station and with excellent road access, the staff are all very friendly and helpful, the rooms are warm and well equipped.

hotel was very clean, staff very welcoming and helpful. room was spacious, clean and bed comfortable. my only issue was the pillows were very hard, but that is my personal choice I suppose, next time Ill bring my own. But over all a very comfortable stay

Clean and comfortable

Great hotel just no evening Meal being served

Room was comfortable and clean, staff friendly and helpful, lovely breakfast

Great stay once again. Just wish the bed and pillows were a little less firm

Very friendly and helpful staff Comfy bed Yummy breakfast

Well presented accommodation and facilities. Very good breakfast. Easy access to Taunton center and directly opposite railway station. Free parking on site. Comfortable bedroom.

Room/bed good size and very comfortable. Happy not to have fridge in each room to save power but would be good to have access to communal fridge storage of milk and water for tea coffee making in room as having shared bar/night porter/reception person makes service level lower. Disappointed that the breakfast options had been reduced since last year.