Very clean and quiet and comfortable hotel. Friendly staff went above and beyond.

This property was very nice everything was clean and it was not too loud. It will be good for anyone coming to visit in SJU or SBC

I didn't stay at this hotel. I didn't receive emails for my reservation, so I had to make reservations at another hotel. I wish I could request a refund, but I know that doesn't usually happen. Trust me, I would have rather stayed at your hotel.

The hotel was great in every way but one, unfortunately the one bad thing was the mattress. Usually hotel mattresses are great. These were awful. The pool and hot tub were so nice and clean and everything else was as well. If they were to tell me they got better mattresses I’d go back next year for the convention but as it is we will probably find another place.

Shower (4th floor room) needed more pressure. Everything else was excellent. Nice to have the microwave and fridge in-room. Comfy beds.

Loved the facility but traffic is loud. Staff was attentive and friendly!

Restaurant attached.

Clean room, clean overall. I saw 1 staff person at check in and never saw another. Bed wasnt overly comfortable, but it was fine.

Clean & quiet

The hotel was very clean and I had a great experience. I slept well - the beds are comfortable and the room is large and has everything you need. I would recommend this hotel for anyone staying in the area.

Great hotel, newer and very clean!

Could not get the shower to fully come on. Very very small swimming pool and spa. Strange front desk, it highlighted a little store featuring a $4 cup of coffee.

Welcoming and clean property! Front desk staff even asked if we would like a couple extra towels as he saw we had our daughters along coming from a basketball tourney. Nice pool area. Will definitely stay again.

Very nice!

Fastest check-in process I’ve seen probably ever. Very nice steakhouse restaurant that’s very casual attached to the hotel. Excellent food. Easy access to all of the hallways. Great place.

Was surprised to find a low toilet still in use.

For this location being a new hotel, I was surprised to find out the terrible structure of the property. They floors are plywood and not concrete and you WILL hear EVERY person walking on the floor above you. I called down and asked Walter to call up to the person above me, which he graciously did. The person above me responded with a loud THUD on the floor to retaliate. So in order for me to not go to jail from throttling the dude, I went down and got a new room. So, thank you to Walter for that. The new room, I could hear every word verbatim from the TV in the room next to me. The joining rooms have TERRIBLE audio silencing. So, be prepared for a horrendous night of sleep at this site

Spacious lobby, helpful desk, exceptionally nice closet, room lovely in general.

Great location! Very friendly staff!

The Maverick restaurant is great. The staff at the hotel are very helpful. The refrigerator is in a cabinet that is not ventilated and it uses a lot of energy in order to stay cold. I left the cabinet door open so it didn't run continuously. The walls seemed thin I could hear normal talking.

Clean

Clean and good smell

It was great when we arrived early and they put us in a room before check in, then, the room floor was sticky there was something sticky on the desk and my purse got stuck to it, went to shower and the faucet and shower had water pouring out which made water pressure horrible, the ironing board was literally broken like the bolts weren't even bolted i did call down and housekeeping came with another right away, but this morning at 9 am the housekeeper knocked and instantly came in thank god the doors top lock was locked, she said sorry but i didnt understand the 9 am? Check out was 11? The common areas are beautiful and clean but hallways and rooms were very lacking.

Excellent hotel with a great location. My only complaints would be the room location and shower. The room was near the front desk and the pool and the elevators; not great for sleeping. We were given an accessible room, which would have been ok except the regular shower head didn’t work.

Overall our stay was fine. Staff was great. Mattress was not comfortable.

Stayed one night during a road trip. The staff was so friendly. The room was clean and modern. Everyone made a welcoming fuss over our German Shepherd.

Nice hotel with a nice bar/ restaurant attached. Newer property nice and clean. Only complaints are bad shower head with no water pressure and the pillows are a little too thin. Like all hotel rooms these days the walls are thin and no noise barriers. But would stay again next time im in Saint cloud

Appreciated very much the ability to check in early for a small fee. I was exhausted after traveling overnight. The room was extremely clean very roomy and the front desk staff was very accommodating. When the Keurig ran out of coffee pods they delivered more to my room immediately.

Great help

Friendly staff, clean.

N/A

People were banging on the walls. Stomping from the floor above. Workers outside our room at 5 am yelling and talking extremely loud.