The property is fairly new and very clean. Check-in and check-out was quick and painless. The breakfast offered hot options; eggs, sausage, waffles and biscuits and gravy plus other items. The bed was comfortable. Freeway access was very easy.

The manager was very kind! She let me check in early and check out late. The staff also moved me to a different room when the water in my room was not hot enough for me. I was concerned about the train noise but it was very quiet and I slept great.

Good location for the activities we wanted to do, zoo, state fair, museum of flight, area around hotel is older and run down. Hotel was clean, staff were great, we would go back

great staff, clean room, good breakfast

great

Difficult temperature regulation in our room with very loud AC. Staff were lovely and no concerns about cleanliness.

Room was big and spacious. Location was good and convenient.

Close to freeway and the staff was great.

Greta service and easy access.

Sink was clogged

This hotel suited my needs while I was in Tacoma/Lakewood. The staff was very friendly and always accommodating. The only downside to my stay was my next door neighbor smoked pot the entirety of my stay. I didn’t think that was legal in WA— smoking pot in a public area or hotel. Other than that hiccup, my stay was good.

Close to the event we were attending

Nice clean hotel. Quiet and nice amenities.

Housekeeping needs more attention.

The hotel is awesome, great rooms, friendly staff, the location/surroundings are the only thing that made me wonder if i picked a good hotel. The hotel across the street looked very deteriorated and there werent a lot of restaurants or other points of interest in the area.

We got to the property at 6:15pm where we were informed our room wasn’t going to be ready for at least 15 minutes, which was surprising since it was 3 hours after check in. So I took my girls and found dinner. Came back to a room that had dirty sheets on the bed, floors a mess and hair all over the shower. In 5 days we stayed there staff didn’t speak. When I went to check out as soon as I walked to the counter staff went in the office. I rang the bell and waited about 5 minutes and nobody came out so I left. Breakfast was microwave sausage, over salted eggs and stale cereal. Nobody was working In the food area so if we ran out of anything it was just out. We won’t make the mistake of staying there again. Looks like a beautiful hotel on the surface. Very deceiving.

Likes: Friendly Staff, Clean Hotel. Dislikes: Room windows don't open, Maintenace staff ignores "do not disturb" door hanger and enters room while you're asleep.

I do not give this review lightly. The hotel was very nice. Room was clean, spacious and quiet. Bed and linen were great including pillows. Breakfast and staff were great. I would stay again.

Neighborhood is a little industrial, but the hotel was quiet and safe. Staff was fantastic. Will stay again.

My room was not made in a timely manner

Friendly & helpful front desk staff , clean & comfortable rooms & convenient location. Thank you!

Check in was fast, staff fr

It was clean, comfortable and tge room and bathroom were huge. I would definitely stay here again.

Everything about this hotel was great except for one thing. the hot water ran out way too early and the second person only had cold water. i reported it to the front desk on our departure

Train tracks

It was pretty secluded with what seemed like constant front desk staff.

One night stay, quiet, good and comfortable, traditional breakfast

Awesome! Peaceful

I loved it better than Best Western

Hotel was clean, staff was friendly/inviting, fitness center was serviceable and free breakfast was great!

A very quiet and peaceful place to stay with an awesome breakfast every morning!! A wonderful place with a wonderful staff of accommodating individuals...ALL of them were fantastic!! What a treat!

I had an excellent stay. Staff were very friendly, from the front desk staff to the kitchen and cleaning staff. Room was very clean, bed was great, loved the walk in shower and showerhead. Absolutely no complaints.