Excellent hotel! Clean and comfortable rooms. Staff is extremely accommodating. Spa was a great experience.

Fabulous!

Spent two nights at the hotel. Friendly staff, and great dining options. Location is very convenient around the city. Kid friendly. We will return again with the family!

Hotel lobby and lounge impressive with stained glass dome ceiling as was spa with large pool, very hot spa pool, steam room and sauna. Rooftop bar and restaurant very attractive with large pot plants and colorful seating. Breakfast high quality, wide variety including traditional dishes and preserves. Location good, amongst bars and high end restaurants, 12 minutes walk min square. Unbelievable value even if city view. Highly recommend

The undoor pool and spa was excellent. The hotel ac was very loud requiring earplugs and it never made the room quite cool enough even though set at 15 it felt like 24. Bed was comfy and some nice restaurants around corner. Staff ordered me a taxi and as i had limited cash in albanian money i repeatedly confirmed with employee to make sure that i would have enough cash. She was right but it was down to the last lei. The driver tried going the longer way but as i had my google maps on i made sure he took the correct way. Honestly, i dont know if i would have had enough if he would have gone his way.but i doubt it from looking at the map. I really dislike the fact that bolt, uber or any taxi service is available in Albania.

Loved everything

Excellent accommodations, service, location and food!

Lovely hotel in a bustling area with lots of cafes/bars all local Lovely room, excellent spa facilities, great staff and brilliant breakfast Thank you to the whole team for resolving the small issue that happened ;) Would highly recommend staying here

We absolutely enjoyed our stay at Xheko Imperial. This hotel had everything we needed and more. Its location is perfect. The staff were so warm and friendly. Glad they had a bar and restaurant which was open for most hours of the day, so we didn’t have to worry much about where to eat or drink. Lovely ambience too.

Pro : Location was good near to a lot of nice restaurants and shops Reception was helpful. Cons: Breadfast selection was limited

Nightmare and Traumatized are the words that come to mind. The hotel and facilities are nice and we enjoyed them. Nevertheless, our first night of sleep was interrupted at 3:55am with two large heavily intoxicated men standing at the foot of our bed, in our room!! That’s right! The hotel gave them a key to our room. No physical altercation happened, but it could have. It was difficult to get them to leave in an undressed state. The night staff was dismissive and no help, they even called me a liar. They said come back tomorrow and talk to us. There were major issues with the staff not willing to listen and find out what we needed. In the end, we did not get out questions answered, why did this happen, how are you going to fix this, when were they given a key to our room? The CO and day shift front desk spoke with us and offered us a free lunch for our trouble or a free night. There are many things we still don’t know other than the fact we could not sleep our second night because of the trauma.

We had an almost-perfect stay at Xheko Imperial, save for one major problem. The cleaning person threw out my birth control pills while she was cleaning our bathroom, which caused a major issue. The staff helped me find new birth control at a pharmacy but it wasn't the same formula so this caused a big impact for my husband and my vacation. Besides this problem, the hotel was lovely. We especially enjoyed the spa (amazing massage!) and rooftop bar. I just wish they had more professionally trained cleaning staff because the birth control mess-up really was a huge stressor and one that I'm still dealing with now in transitioning back onto my normal pills.

We had an almost-perfect stay at Xheko Imperial, save for one major problem. The cleaning person threw out my birth control pills while she was cleaning our bathroom, which caused a major issue. The staff helped me find new birth control at a pharmacy but it wasn't the same formula so this caused a big impact for my husband and my vacation. Besides this problem, the hotel was lovely. We especially enjoyed the spa (amazing massage!) and rooftop bar. I just wish they had more professionally trained cleaning staff because the birth control mess-up really was a huge stressor and one that I'm still dealing with now in transitioning back onto my normal pills.

Everything is top notch.

We booked a suite with bathtub only to realize that the bathtub doesn’t work. The staff wasted 2+ hours of our time checking the bathtub even though they didn’t seem to have any idea on how the bathtub works. We were only approved a room change after the hotel owner came and tested it. The bathtub in the other suite was throwing dirt whenever it was turned on even though on the outside it seemed clean. Several times we were told to wait 5 minutes which always ended up being 20-30 minutes without a single reply. We always had to re-call them. Very poor bathtubs, however everything else was amazing(especially the SPA).

We booked a suite with bathtub only to realize that the bathtub doesn’t work. The staff wasted 2+ hours of our time checking the bathtub even though they didn’t seem to have any idea on how the bathtub works. We were only approved a room change after the hotel owner came and tested it.The bathtub in the other suite was throwing dirt whenever it was turned on even though on the outside it seemed clean.Several times we were told to wait 5 minutes which always ended up being 20-30 minutes without a single reply. We always had to re-call them.Very poor bathtubs, however everything else was amazing(especially the SPA).

All good,breakfast not great though .

Property it’s beautiful. Staff is friendly

Superb location

Superb location and spec

Superb location and spec

Hotel, staff, restaurant and other facilities all excellent.

The staff was very nice and helpful, they arranged my taxi to the airport. The service they used for the taxi was great, the driver arrived a few minutes early, was nice and professional. The hotel was very clean and in good shape. My only complaint is the bottle of white wine in the mini bar was very bad, i couldn't even drink it and i still had to pay for it. But overall, its a very pretty hotel, I would definitely stay there again.

Hotel with high ambitions. Nice breakfast view at the roof

Great visit. Lots of auto traffic. Great social area to eat and walk.

Great visit. Lots of auto traffic. Great social area to eat and walk.

Beautiful hotel, cozy room, no Jim

Everything is excellent at this hotel. I will stay again when i visit Tirana

Amazing stay.

Perfect service perfect staff perfect breakfast perfect rooms