Friendly staff, clean property.

One of the best overnight stage anywhere. Great breakfast and wonderful room.

Very clean. Above average breakfast offered. Quiet hotel that is close to many dining and shopping options. Would stay there again.

Very clean. Breakfast was fresh and good each morning. Beds were comfortable.

Exceptionally attractive, clean and well kept property. Staff was efficient and friendly.

Very comfortable stay. Hassle free, comfortable and a nice breakfast.

It was convenient to get ,had enough towels, quiet place

Good

Nice

It was in a nice quiet area with lots of dining options nearby.

Very convenient, many restaurants available near it room was very clean and I felt safe .

Beautiful property- super clean room Great breakfast

All the employees were very helpful and kind, interacting with guest as they could. House keep it was very helpful, asking everyday if we needed serving or extra linen or anything cleaned. I like the Dove products. The only problem was the body soap, liquid, leaves heavy oil on the tub and was dangerously slippery and there was no mat or non slip strips on bottom of tub. My daughter has bad knee and was frightened she would fall. This needs addressing ASAP. I found it very very slippery too. Other than that it was very good. The noise was very low outside the room even where there were children. That was very surprising and nice. Breakfast was good but too much of it had sugar, not much choice, even the oatmeal. I had a difficult time selecting anything, all the yogurt had sugar too. People that can’t use sugar have a hard time. Maybe you all could get help with this. Would stay again, just bring more of my own food.

Okay hotel for place to sleep. Nice location with access to food/shopping/highway. Did not meet expectations for $170/night. Breakfast was not great. One pancake machine but not working. No waffles. Meat empty. Sink did not drain. Told desk we’d be gone for a few hours but did not improve. Water still there from brush teeth before bed when woke up in morning. Room was clean, bed was fine and shower was under six feet high but otherwise good water pressure. Staff was friendly and reasonably attentive. Not a terrible stay, just not competitive at the price.

Excellent property for the money

Great stay, but we were disappointed that the pool was closed for repair. We chose this hotel for the ratings and pool.

Very clean and the staff was very friendly and courteous. Location was great with access to a lot of amenities and restaurants.

Just a one night stay, hotel was clean, quiet and location was perfect.

Nice clean and comfortable room. Breakfast and coffee was great.

Clean, comfortable. Good location. Friendly staff.

Fantastic property, seemed rather new and in great shape. Breakfast choices were excellent. Room was clean and service was good. Can't complain about anything and would definitely be back again.

Was very clean and held up loved the suite we had very quite had no problems and the people at the front desk were amazing

We have stayed at two Holiday Inns semi-recently, 1 room on the first trip and 2 rooms on the second. All 3 rooms had us questioning if cleaning has become optional at their locations. For this location, the first room had coffee grounds on the counter and the fridge was both not cold enough and dirty. The second room we found multiple hairs on one of the two beds. It could have been brushed off as the cleaning person’s hair falling out while remaking the bed except that it was very obviously 3 different kinds. One of the towels also had hair. I was also quite unhappy with the fact that we requested adjoining rooms and instead couldn’t even get 2 rooms on the same floor. I understand if adjoining isn’t available but that just seemed ridiculous. It seems that the front desk folks are mostly paid to sit anywhere but at the desk and play on their computers or whatever else they want. Being prior military I understand excessive bouts of downtime, but I would at least expect them to be behind the desk so you know they are the employees. Also, $10.50 for 3 CANS of soda? Are you making these brand name drinks onsite yourself? $6 at most could be justified. But I could purchase a whole 12 pack for less. Charging for convenience is such a scam and Holiday Inn loves it I guess.

Our favorite place to stay when in OH! Stayed 3 times over 3 years now and love it every time. Clean, great location with a lot of options, and room gets the coldest we have seen at IHGs. Not to mention the sweetest staff

Very comfortable and clean. We enjoyed our stay and will highly recommend it.

Great to visit AFB

Great breakfast options, however the eggs, sausage, and sausage gravy were all luke warm - not hot. OJ was watery, no pulp.

A

The place was amazing and clean. The staff was very helpful and wonderful to interact with.

Clean hotel, friendly staff. My wife hurt her foot on tub drain, reported to staff on morning of may 20th. Listened to our concerns.

This hotel refused to refund my money even though I didn’t even stay there. Every penny people have is important, especially in this economy. I was in a rush to find a hotel and accidentally selected the wrong dates. They refused to refund my money because I wasn’t rebooking with them, even though they didn’t have any available rooms on the night I was attempting to stay. VERY POOR CUSTOMER SERVICE.

I had canceled this reservation online, or so I thought I had, we did not stay as this was the wrong date we had reserved. I guess that was my fault for not double checking that my cancellation went through.