Staff is very friendly and helpful. Concierge group is integrated with check-in group so it is easy to approach them and they were incredibly helpful in booking transit, tours and even things that had no monetary value for them. The hotel stored our luggage (no charge) for several days while we made a side trip even though we had checked out and were not checking back in - They even greeted us by name 4 days later.

Great hotel. Helpful and friendly staff.

All great except the breakfast. For a hotel that has everything excellent I don’t understand how they offer such a poor breakfast.

Great location - walkable to main touristy sights. Staff were friendly, Areas for improvement: internet was patchy during our stay, and would suggest that guests are provided with complimentary water. We were Expedia VIP customers and were entitled of complimentary sparkling wines, which unfortunately meant that we wouldn’t get the water instead. A bit stingy imo.

An amazing hotel in a great location. Staff were very helpful, rooms large and clean. Would recommend this hotel for your visit to Buenos Aires.

It is located close to everything within walking distance. Breakfast is included and it is good. Staff are very helpful. Nice place to stay.

Staff is wonderful

From the rude front desk person when I first arrived - yelling at me over an airport driver looking for me but there was no such person holding a sign and the $40 charge was precisely identical to simply getting a taxi inside the terminal - to the lack of filtration resulting in my room being constantly dirty and dusty even after housekeeping- the experience was disappointing to say the least. Even the “free breakfast” was so-so at best. Other front desk workers were pleasant and helpful. The location in the city center was OK, but not easy to walk to the sites. It was very close to the July 9 boulevard (a major street) but be prepared for lengthy walks or taxis. Uber is good and cheap .