The best hotel I was in from over 700 around the world

Best honeymoon this year on our Anniversary year, we thank you for our surprise room..

We stayed at the Ascott Star KLCC Kuala Lumpur for a week in December and had a great experience. The hotel is in a great location, in the heart of KLCC, close to the Petronas Twin Towers, Suria KLCC and KLCC Park. It is new, officially opened in 2022. The apartment is extremely clean and tidy, the kitchen is fully equipped, with an amazing view of the Petronas Twin Towers from the windows, and the king size bed is very comfortable, at a reasonable price. The infinity pool overlooks the Petronas Twin Towers. After reading the reviews, we did not have breakfast there but we ate at the rooftop restaurant and the variety of food is something that needs to be improved. The reception staff were extremely polite, friendly and helpful. Everyone was so welcoming. We highly recommend the hotel to everyone and will definitely come back next time. Thank you Ascott Star.

Fantastic facilities in this stylish property, combined with excellent customer service, friendly staff and high standards. The property has a rooftop pool with amazing view of Petronas Towers (although no shade unfortunately) and a HUGE pool on the 6th floor with numerous places to sit or lounge including poolside cabanas and spa jet areas. Room was spotless and very well equipped including full kitchen and washer/dryer. Only negative was confusion on arrival as we were dropped by our taxi at the wrong tower (there are 3 towers that all go by the same name and address!) - better drop off instructions are needed - ask taxi to drop you at Alva restaurant for the correct entrance. Staff were super welcoming and extremely helpful. Would stay again if in KL.

Hotel Staffs are friendly. Good location, short walking distance to shopping malls.

Great property with lovely amenities. Breakfast was a bit hit and miss though. Overall location, service and facilities were great.

The location is very convenient and view of KLCC is amazing. The access to subway, shopping malls, including KLCC is within walking distance. I enjoyed very quiet stay.

Excellent staff, property and very walkable location for KLCC

A beautiful hotel with incredible facilities and a stunning view. Oversized rooms and extremely comfortable

The convenience of home within the best zone of town

Service is lacking

Hotel is ok. The breakfast was terrible. An understatement if anything.

The room is excellent, I love it so much and can see the twins tower.

We had a very spacious clean room with a washing machine and kettle. The hotel has a roof top pool with a great view of the city and the Petronas towers, which are very close.

Hotel is a nice modern facility. Pool areas and gym were fantastic. Rooms are spacious and clean with all home comforts. Hotel does not have room service, restaurant or cafe. Breakfast can be supplied, however, very ordinary food and best to be avoided.

The breakfast by the hotel is bad.

Definitely my first choice of accommodation

Ascott Star staff are friendly, room is clean and parking space is not a problem if you follow their instruction to park at B3 or B4 at the other level are meant for the residents at Ascott. Even though is only 1 night stay but it is definitely worth the money spent for this accommodation. Will definitely book again if I do travel to Kuala Lumpur again.

Great staff at check-in and helpful during our stay. Good location. Thoughtful gift left in bedroom by the staff, much appreciated.

This property is a great find. It is brand new so all the amenities in the apartment were up to a very high standard. The 2 bedroom Is spacious, modern and classy. Beds are very comfortable. Staff are first class- from check in to check out, they have been very courteous, efficient and very professional. The view from the rooftop pool desk was spectacular, overlooking the Petronas twin towers. It was just a shame that we only stayed for a night. Will definitely stay here again when next in KL. Thank you Ascot staff, you are first class!

Great place to stay in KL !

We had a fantastic 2-night stay at Ascott Star KLCC! The one-bedroom apartment was brand new, everything was fresh, clean, and modern. So comfortable. Loved the big TVs in both the living room and bedroom (the TV in the living room even had surround speakers). The fully-equipped kitchen was big, and the washing machine was a lifesaver after several weeks of traveling. Loved everything, and we could have easily stayed there long term. The service was excellent. The view of Petronas Twin Tower from the rooftop infinity pool was amazing! Will definitely stay here again on our next Kuala Lumpur trip.

Property wise is excellent. However, here are issue i had during my stay: 1) Check-in waiting time almost 1 hour, even there were only 4 guest there. 2) After check-in, they told me room is not ready yet and need to wait another 30 minutes. Check-in time is at 3PM and i only get the room key at 430 PM. 3) Room aircond is not functioning well. It showing error. Call and meet guest service but they were busy with incoming guest for check-in. Technicians came after 1 hour and confirmed aircond is broken. 4) Had to wait for another 1 hour, before guest service call back to change the room. She deliver the new room key 30 minutes later. I went to the new room after 7PM and basically lost 4 hours of stay/rest due to this issue.