Terrible roaches would not refund and they put 100 deposit on my card

Sorry but this was beyond terrible. Badly in need of renovation, everything old, worn out, dirty. Blinds broken, floor nasty. Bathroom awful. Check in 4 blocks away. Luckily for us the lock on the front door wouldn’t lock, and we were moved to another property.

Did not like having to search/follow singe to locate check in desk. But Maria at said check in deck explained all available to guest and answered all my questions. Great facilities and great person she was to clarify its amenities. Enjoyed all after settling in.

It was somewhat difficult to find the hotel, the reception is far from the hotel and they tell you that you can park in the public parking lot and it is not true. The floor in the room was somewhat dirty, but the beds and kitchen (study) were very spacious. The lady who greets you in the breakfast room is not pleasant or friendly at all. I give it a 6 out of 10

No have a free bath soap

This is not a place to stay if you are looking for a great "room" experience. If the plan is to be on the beach our just out of the room, I highly recomend. We are a but adventurous, so we walked the beach end to end and then got a one day bus pass and took 15 minute bus ride to downtown Hollywood. Art Park at Young Circle was AMAZING!

The blinds were broken leaving space where you can look inside from the outside because there is no curtains on the back side of the blinds.

Good

Room was smelled too strong of bad air freshener, no comforter. Unsafe, only room with door facing main street. Felt like worse than public shelter, too tired to complain.

Nearby beach. Really cite fascilities

Horrible customer service at checking, the parking was more expensive than the actual room rate,dirty room, Horrible experience. I used to love staying there, now it appears that there's new management and is Horrible. Never staying there again.

Parking very confusing and limiting no towels and few complimentary soaps shampoos

Unprofessional, paid to stay at this motel but was placed into another motel location. Very different rooms.

We got charged extra and kept awake throughout the night. Couldn’t get the service desk on the phone because “the phones are down” when they were clearly working while I was there. Wouldn’t recommend anyone get this place at all unless you want to sleep with dead bugs and AC that won’t turn off.

It’s in a great location but it’s a mess and the place charges extra fees for towels? Parking ? And anything else they can. It’s similar around the area but it is a nice relaxing beach at least..

The service is quick and nice.. The customers waiting are the worst (so mean and rude).

$58/day parking. Never refunded security deposit

The hotel is an interesting concept. it is really a collection of small motels, managed by HBH. Check in at one address, stay at another, breakfast at a third. The complimentary breakfast was quite good. Bagels, cereal, raisin bread, coffee and fresh Florida orange juice. The beach was one block away. HBH rent chairs and umbrellas. Only two negatives. You need to ask for maid service. There was no phone in the room. Which could be a problem in an emergency. But I would stay here again.

It was horrible Didn’t sleep the room has a leak The police was in the room next to me all Night long I got locked out of my room at 10:30 am When it clearly said 11 am Well. It was terrible I am exhausted the concierge laughed at my situation but end up letting me stay one hour later. Why a joke

The place I ordered was already booked supposedly so I got upgraded to a bigger room so I can’t complain. It was a mission to check in though.

there was no hot water called the front desk nobody ever came out to look over the issues the tub wash dirty and the shower handler wash broken

Lovely

I didn't like anything

Overall amazing experience and would come back if I return to the area. The location is excellent for catching flight at FLL which is about 10 min drive. Beach access in 1 min walk and staff Angie kindly offered us upgrades and we had no hassle while Airbnb/hotel stay during the same vacation had multiple issues such as missing hair dryer while being 3-4 times more expensive and smaller size. Parking permit must be bought but it’s right in front of the door and convenient to access. Full size kitchen had no water boiler, pot, or utensils but since it was not included in original booking so I can’t really complain. The internet was very fast. Bed sheet / blanket was high quality and cosy. The management hosts multiple buildings in the area so check in was a couple of blocks away, but they have map and helpful instructions/tips printed out for you.

I paid Hotels.com in advance and against my better judgment I drove nearly 50 miles Virginia Beach solely because of the affordability. After waiting on line at a different Hotel to check into the Starfish I was asked for yet more money (Parking, Security, etc…) i told the receptionist that I was literally broke now until 3 am when Bank of America pays me. I had to use 3 cards to try and cover it. Then knowing I was broke bec we discussed it, she asked me for more $ for incidentals. I told her I dont have it and I drove very far and it was 9pm ish and that my Service Animal Jaycee and I just wanted to sleep. She said No Pets Allowed. I told her that she is a Service Animal and not a pet and she was ingnorant to that fact, and she would not refund my 3 day stay or the Parking, security and incidental $ back to me!!!! IT IS ILLEGAL TO REFUSE A K9 SERVICE ANIMAL and it is also ILLEGAL TO ASK FOR PAPERWORK TOO. They asked me over and over for papers and no pets!!!!

i need my money back i check out after i check in room tub paint peal off door was damage look like someone break it in i did not feel safe i check out an return home

Toilet dosen't work. Badroom looks terrible. Entrance door no well secure.

It’s Good place to spend your night

Hidden charges. Expensive parking. Never mention on the reservation. Adding all the extra charges is better to go to a Holiday inn or Marriott

The rooms need to be upgrades. I dont recommended.

A comfortable bed that I got a good night's sleep on.

A TRULY THIRD WORLD EXPERIENCE. First of all, when I arrived, I called to see where the check in desk was and some rude man answered and said “if you had read your reservation you’d know check in is at a different address”. The staff at the check in desk was then unprofessional with another guest (senior citizen) who didn’t understand their security deposit process - which after looking at my bank account, it appears he was right to question. They then charged me a second time for the room I prepaid and now I am going to have to file disputes with my bank to get my money back. Don’t stay here - pay the extra money and stay at a national brand.