Bed bugs. But they did give a better room after 2am

Needs to be either majorly renovated or replaced completely

Tub slow to drain; telephone non-operable; tv remote not working (not batteries);mattress had a sink hole in middle. Staff was friendly & helpful but limited in capacities

This property should not be on hotels.com. It is not clean and had many issues. We did not stay due to the conditions

Well when I went to check in and was given a room, all the lights wouldn't work but one. There were six lights in the room. I called the front desk about not having working lights. I was told by the person at the desk that house keeping wouldn't be back until tomorrow. At that time, the lights can be replaced. I was not satisfied with that response. Me and my son went up to the front desk and I was assigned another room. This room had issues of its own. There was a smell in the room. There was a hole in the wall, wallpaper coming off in the bathroom. There was a stain in the sheets. The fitted sheets didn't fit what appeared to be full size beds that suppose to be 2 queen beds. This exposed not so sanitary mattresses thats no safe for anyone. There was no phone in the room. Tub not clean, it was brown. Door wouldn't close all the way. Water didn't run out faucet freely Remote didn't work. And to top it all, when I returned to the room later that evening around 9:30, there a SNAKE in front of the room that went into the shrubbery. Again, the office was called on my personal phone(no phone in room) to make them aware of this snake in front of the room. I was told that the manager was texted and made aware. Wow!!! I went for coffee in the breakfast area arriving at 5:57 am. I was fully aware that breakfast starts at 6 am. This young lady was playing very vulgar music not fitting for an establishment of this magnitude (or so I thought) loudly. I was ashamed the company itself!!!

Not once did they remove trash in a 3 day stay.

Very disappointed. 2 rooms & both dirty room & dead roaches. Coffee maker still with coffee & cups. Dirty rags left. Tub took 10 min to drain, shower slow to get hot water, mold in bathroom. Room was a collection of future feeling like staying in Salvation Army store. Not offered any help or discount. Never again.

There were 2 rods sticking out from the bed which I cut my leg on 3 times. The tv didn't work. The rim had no microwave or phone. Loud thumping music playing at 230 in the morning. Girls getting picked up by different men. After the 2nd time of hitting my leg I went and told the desk person. And she informed me maintenance l was gone for the day h she would leave a note for them. Well it was around noon. Finally seen maintenance man told him myself about the tv he fixed it. Then he had to change out remotes brought a microwave. And put plastic pieces over the rods of the bed. Add you guessed I hit them again 3rd time cut. Finally the desk person switched me rooms. There was no coffee as advertised front desk said"she didn't order any" morning time no plates for the waffles again told she didn't order any, another guest responds with"I'll never stay here again. I was there from Wednesday to Sunday never got maid service. Terrible managers at the quality inn at Valdosta mall. They are managing it right into the ground.