Perfect Area great staff nice neighborhood, all around great experience and I’ll stay there again when I go back!

This was the second time we have stayed at this property and we returned due to the accomdation, the location and friendly and helpful staff.

The front desk staff were incredibly friendly and helpful during our stay. The property is right on the cable car and bus routes. That makes for convenience, but note that cable cars can be noisy. It may be due to our location on the first floor. We also found that the floors and walls may be a bit thin… we had some noisy neighbors. However, we did not find those things to be totally off putting. We usually were too exhausted to have them keep us up at night. The property is an easy walk to lots of tourist attractions. A big plus to us since we did not have a car. So getting around is never an issue from this property as your home base! Also, a hidden gem is the rooftop. It is such a nice relaxing spot with spectacular views of the bay. I stayed with a friend on this trip, and I would not hesitate to bring my family to stay in the future.

Excellent facilities, very spacious, high quality fittings and facilities, very helpful staff. Ideally located for bus, cable car and trams to any part of the city. Would highly recommend and will be here next time we’re in SF.

Great location close to Fishermans Warf. The roof top porch offered a wonderful view of the city and bay.

Very good, great service, luggage storage was a good bonus and felt secure, great location on Fisherman's Wharf. Enjoyable.

This was a good space as it was literally next to Ghiradelli Square, walking distance to Fisherman’s Wharf. Also right by the trolley line. The bed was soft and very comfortable for my daughters. The fold out couch was good for me too. Loads of space and a good balcony. They also offered us colouring books and games as well as hot cocoa packets when we arrived for my girls. The kitchen was handy for doing breakfasts in the flat. They also offered to send up our food delivery the first night. Very attentive staff. The only thing that could be better is water pressure in the shower. Otherwise, great spot!

Such a great position. The cable car stops right outside. Maximum 10 minute walk to Fisherman's Wharf and only a little further to the Alcatraz ferry. Great service. The MOST comfortable bed.

They overbooked us and then took 2 hours figuring out what to do about it while providing no information. We were moved to a different hotel in an extremely different area and we weren’t provided compensation of any kind including covering parking or something at our new stay for wasting our time and fully changing our trip. I was very disappointed. The staff member was polite while handling this, but it was very frustrating.

Nicely updated roomy 1 bedroom apartment in a great location. It was walkable to many of San Francisco’s highlights. Helpful staff with parking on site. Would definitely stay here again,

Despite booking our room over 6 months in advance and checking with them 3 days before we left from Sydney Australia that everything was okay we got a message on the way to the airport to say that they were overbooked and have moved us to another hotel. All our planning was done with us staying here so our travel plans were thrown into chaos. No return messages except the same one saying sorry we have overbooked the accommodation.

Excellent customer service, specially by Richard at the front desk. Had a lovely stay and experience. Highly recommend it.

Stayed here to tour San Fran. Close to Cable Cars, busy Puer 39. Lombard Street around the corner. Well equipped kitchen. Comfy sleeper sofa. Friendly staff. Views from the rooftop towards the bay and Golden Gate Bridge. Parking in garage convenient and safe, though not cheap.

The staff was wonderful they did everything to make your stay the best. The roof terras was awesome 360° view over the city and the bay with Alcatraz right in front of you. The only downside was the view we didn’t had a balcony and the next building was only 8 feet away and blocking your view. I think that only counts for a view appartements. Next time we request for a room with balcony. Overall great stay, close to fishermen wharf with all the restaurants and shops.

The location is wonderful with beautiful views. The staff was very kind and helpful. We found the size and condition of our room to be perfect for a family. The kids had enough space to walk around and play between outings and the kitchen was super convenient. Would stay again!

We loved SF and Fisherman’s Warf! We loved our hotel stay as well. The view from roof top was breathtaking! We would stay here again!

To sum up, we couldn't ask for better property. It was a very pleasant experience even prior to the arrival. I was a little confused of parking and Richard guided over the phone that made check in process extremely easy. Richard was very reponsive during our stay. Our room refrigerator was not working and was replaced very moment. I didn't catch the name but the engineer(I assume to be a Chinese) who came to check on the fridge was very very kind. We just couldn't ask for the better location. It was 2 short blocks from the ocean and right in front of the hotel was bus/cable car stop. We had nice jogs every morning to the golden gate bridge. I would definitely stay here again when I come back to the area.

The staff was super friendly and helpful and the location was great for hopping on busses or the cable cars. I really didn't have any complaints.

Liked condo style accommodation Liked roof top views

Excellent

Great location and good value

Staff were welcoming and helpful. Antiquated elevator adds to the hotels unique charm. Roof top view really a hidden jem.

Great view at rooftop~

Great place and a great location. We loved the rooftop patio. We would stay here again.

PROS: Location, location, location! - Theses suites are the perfect location, on the Fisherman's Wharf, a stop for the Cable right in front (to avoid long lines on the Wharf), restaurants and shopping all around, Ghirardelli, Boudin, Pier 39 and the sea lion are at 12 mins on foot, and Pier 33 for the Alcatraz boat at 18 mins. Lombard street is at only few minutes on foot, and then Chinatown, etc. - In the street, you will also find a bike rental to go across the Golden Gate bridge and you can come back via a ferry or ride back. - As for the suite, you have everything you need: plenty of dishes, dishwasher, oven, coffee maker, toaster, large fridge, even a little salt and pepper. All was spotless. - Bathroom is also with plenty of soaps and stuff, and was perfectly clean. - Kind bed was comfortable and plenty of pillows. - And let's not forget the deck on top, with amazing views on the wharf and Alcatraz, even a little corner of the GG bridge, and tables to have lunch or dinner. - The personnel was amazing, Richard in particular. CONS: (no big deal but worth mentioning) - When the heat is on, it's pretty noisy. - We were on a lower floor. Well, a family of elephant were living on top of us, as we could hear every one of them walking, running, yelling and whatever else doing on top of our head! Maybe place families on lower floors ( its less stairs for kids) and quiet couples on higher floors? Anyway, we will go back there on our next trip in SF for sure!

Great spot and service!

The great rooftop, fantastic view of the San Francisco Bay, and Golden Gate Bridge. (Note: to get to rooftop you have to walk up a couple small flights of stairs)

Fantastic stay! Perfect location! Super clean and spacious rooms with a great balcony to sit and enjoy the city life. Kitchen was fully equipped and there where delicious lavazza coffee and popcorn to enjoy in the room. Staff was amazing. Made our stay perfect and would definitely recommend this and stay here again!

Incredibly central property to all locations in fisherman’s wharf

Good location, near public transportation. Clean and spacious. We had one bedroom unit with the full kitchen that was recently renovated.

Staff were very accommodating and gave us view room after our original flight was cancelled late and we lost a our first night. Great location on the cable car route, Fisherman’s Wharf and the Bay

Our stay could not have been better! The staff was so friendly and accommodating. At the room was clean and perfect for our family of five. Everything was updated and also very clean.They supplied everything we needed, including microwave popcorn, coffee, snacks, etc. All the dishes you need are there. The tiny issue we had was that, upon arrival, a rollaway bed was not available, even though I called in advance to make sure it would be. The staff was very apologetic. My 10-year-old daughter just slept in our king bed for the first night and it was fine. The rollaway was available for our next two nights. I would highly recommend this place for the location, the friendliness of the staff, and it just being a nice place overall. I would stay here again, and you should if you are considering it. Thank you for a terrific stay!