Great property. Perfect location. Will definitely stay again.

It was just a very nice, and quick stay where I felt luxurious of r the short amount of time there.

Excellent hotel

Ac didn’t work

Excellent location...

Beautiful, ckean, nice location

I loved the rooms. I did have to call for washcloths four times and actually walk the hall to look for washcloths. The bathrooms are a little small but overall I enjoyed my stay

Conveniently located. Walking distance to restaurants and entertainment. Easy check in and parking.

Great staff

Great place to stay!

Options of restaurants

My experience with Hotels.com was horrible. Thankfully the hotel service was excellent. Hotels.com messed up my reservation and did nothing to fix except keep me on the phone for two hours passing me from person to person. The hotel tried working with Hotels.com but the website service was not cooperating. I worked with the hotel to get me a room, unfortunately not the same rate but at least I had a place to stay in a sold out situation.

Loved the most that it was cleaned. Wished the bar was open a bit later but other then that, the hotel is amazing!

Everything was great! I definitely recommend it!

Great place to stay. Clean. Comfortable. Quiet. Only steps away from shopping, terrific restaurants, and the Peace Center.

Convenient location to my meeting.

Property seemed a little dated. It was clean and in a nice proximity to shopping, restaurants and the Reedy Falls.

Excellent location! End of week right outside the hotel is live music. Very nice shopping up the street. Very close to Beautiful Falls on the Reedy.

Great facility. Would stay there again.

Walkable to arena

We got an upgrade because they didnt have a "Main Street Room". The upgraded room was nice with lots of windows but the view was not all that great. HERE IS THE RUB - NO HOT WATER. OUR SHOWERS WERE TEPID AT BEST. When we mentioned this to staff at checkout, they did not seem to care and did not offer a discount or comp of any kind. I was a bit dissapointed. Greenville is an awesome place with lots of restaurants and beatiful downtown. This hotel is walking distance to everything but the old bulding is getting a little tired and starting to show.

Booked the Hyatt after purchasing tickets for a nearby downtown show. Wonderful stay. Room was spacious and comnfortable. Nice to be able to walk to the show.

My review is about management. We stayed in Hyatt Regency Greenville, SC from June 26th, to June 30 2024 in room 602. One day we returned to our room and saw three men were working on the internet box. I asked management why we were not notified because lost internet connections is not an emergency to enter our room without a permission. The management should contacted their guests via notice under the door or text message about this event. The manager Owen apologized and to reimbursed us for our disturbance offered us a valet parking and free breakfast at Roost restaurant. The accepted and said thank you. Next day the internet maintenance people came again without any notice and just knocked on our door. Moreover, when we checked out I asked front desk person to get me a printed statement just to make sure that there is no charges. The receptionist said "No worries. There is a $0 balance on your statement" and never gave it to me. Few weeks later I was reviewing my credit card statement to find out that there is a charge. I called and spoke with the manager Owen and he said "sorry, there is a mistake. We will reimburse you". I got just a partial reimbursement and called Owen again. Finally, I got a full amount. The management should done a better job providing a safe environment in the hotel. P.S. I want to compliment chief of Roost restaurant. Excellent food. We really enjoyed our breakfast. Thank you

Room was very clean and spacious. Hotel staff was very helpful and Roost was a good breakfast spot.

Loved it! Highly recommend

Very nice hotel . Close to tons of restaurants and other attractions including Restaurant, bar and Starbucks attached to hotel

Location

Great place!

It was very chaotic from the moment we pulled into the front area to unload our luggage. The guy trying to get us to use valet parking was very pushy and disrespectful. Then, they informed us of a $125 pet fee, which was unknown prior. One night stay…$125 pet fee! This was not highlighted on Hotels.com. All the checkin woman was able to say is, “it’s on our website.” The room was not comfortable and overpriced. The garage was hard to get out of and had to call the attendant because the stupid machine would not take the ticket. Overall, a very bad experience. I have stayed in this hotel several times before, but I won’t stay there again. Oh, and the “grass” in the areas surrounding the hotel…astroturf. Everything here is plastic and fake.

Great place to stay while visiting Greenville!!

Great place to stay for exploring downtown Greenville. Hotel restaurants were fantastic.

It was very convenient and fun for my bachelorette party!