Friendly staff, cleanliness, service and hotel rooms accommodation were all outstanding.

We were on a honeymoon, got an update on junior sweet, which was wonderful. friendly and helpful staff. Very good breakfast. We decided to extend our stay for two more days. and bought the hotel perfume to enjoy at home. Thank you for making our stay so perfect. Ellert and Svana

The hotel is a 5-star hotel but a far cry from other 5-star hotels like the Hotel Excelsior Vittoria in Sorrento. But It’s modern and suits one’s needs just fine. We had a balcony with a wonderful view of Montercatini Alto. The location is ideal, a short walk down tree lined streets to the park and Ristorante Gourmet, perhaps the best meal we’ve had in Italy. The rooftop pool is small but sufficient enough for wading and sunning oneself with panoramic views. We opted for spa access and we’re extremely disappointed. The Turkish bath wasn’t working, the door handle on the ice shower is falling off, the emotional shower was barely a mist and pointless, and the jets in the main thermal pool were temperamental; They wouldn’t respond to us pushing the button to turn them on. The sauna was the only thing that seemed to be in proper condition.

Grate hotel, great service, good location

Clean, but nothing in the room Minibar but no glas No wifi and crazy answer of the staff : no wifi because the hotel was full! In fact the last day we had a friendly staf , a young woman , who had the idea to reinstall the routeur and it worked … The swimming pool is very small, and the small space was crowded

Would not rate this a five star hotel. Room was adequate but extra bed for our son was extremely uncomfortable. Bed was not ready, no extra towels for third person. Was fine for an overnight but nothing more.

Nice location, great rooftop pool. Rooms are a little dated.

Nicely decorated, modern hotel - a shame that guests can’t access the spa which disappointing. Rooms were clean and well kept.

The property was beautiful and the staff was super friendly and accommodating. The beds were hard and not very comfortable.

Small bed, small bathroom. Breakfast quite ok, nothing special!

Prperty was beautiful.. about a 15 minute walk into town...we would recommend this hotel

Nice hotel with friendly service-minded staff and great spa. Room for improvement: Lukewarm water for breakfast (why?) and limited offering for mid day (i.e. snacks etc.)

Friendly staff, good condition, perfect room service. Unfortunately haven’t used spa

Lovely hotel with amazing views. However the Spa was a bit rough didn't seem to be working correctly and the poolside food & Cocktails were awful.

nice hotel with good spa. breakfast is good with lots of fruits and healthy nuts.

Hotel was very nice, if a bit minimalistic. From the way the room was set up, it seemed more suited to a single business person rather than a touring couple. €20 per night for hotel parking was steep, especially as the only other option was street parking with charges. Staff were very friendly and breakfast was enjoyable. The location was pretty good within Montecatini and the town is in a good position to visit both Florence and Pisa.

Great location! Friendly staff and excellent cuisine

We had good information for exploring Montecatini Terme. We enjoyed the complimentary snacks when we arrived, and the breakfast. We came to see the historical baths and also enjoyed a soak in the public bath.

The hotel looks like a hairdressing salon: all is black&white, fancy, trying to look luxurious... and that: I don´t like. I´m sure many others will like that style; I prefer more casual, authentic, and was expecting something "more" Tuscany style hotel (I don´t know if it exists... what I know is that LHP is NOT). Don´t misunderstand me: To book this hotel was my mistake. The hotel functionality is great, all clean, great bkfst, nice and professional people, rooms are ok, bathrooms good size, everything works perfectly. I just don´t like those lights, led lights everywhere, that "stylish" design, the multicolor sofa (in between all the B&W furniture) with the sign "It is forbidden to seat here"... again: for me, it was like staying in a hairdressing salon. Will never do it again :) Sorry guys at LHP... not your fault to see the world as you do.

New hotel, very modern and clean. Close to the center but very peaceful. The staff is very friendly and helpful. The only complaint we had when we arrived for breakfast at 8 am the first 2 days, there was nothing there to eat. They had a big group of people right before and the buffet was almost empty. We were not asked if we wanted coffee and couldn't figure out how to get it. Once the group left, we received the service we should've had from the beginning.

New hotel, very modern and clean. Close to the center but very peaceful. The staff is very friendly and helpful. The only complaint we had when we arrived for breakfast at 8 am the first 2 days, there was nothing there to eat. They had a big group of people right before and the buffet was almost empty. We were not asked if we wanted coffee and couldnt figure out how to get it. Once the group left, we received the service we shouldve had from the beginning.

Good hotel within walking distance of town center and central for exploring region. Good staff and very comfortable.

Fab stay. Amazing service, small room, but spotless and great value for money. Highly recommended.

Chose this 5 star hotel primarily for its spa facilities which I have to say were excellent. However did not realise that usage was not included in the room rate - an additional cost of Euro 24 per person per day. Room was small but looked to be recently refurbished and very clean. However mattress very hard (and I like firm beds) so slept badly. Air con in room was just about adequate. Hotel was generally expensive for what was offered and not considered good value.

Fantastic hotel with staff always willing to help.

Without a doubt on the best bang-per-buck hotels I’ve used in Italy - and I’ve used hundreds.Great hotel with fantastic staff, great facilities (the rooftop pool is excellent), clean, modern . . . Crazy good value for the price.The onsite restaurant is really good too. A little pricey but the food is of a high standard, and the service really good too.

Truly funky boutique hotel gorgeous.The service and dinner bed and breakfast was fanatic .It has a roof top pool with gorgeous views which when you need to chill just what the doctor order .Belisimo !!

Our hotel was outstanding! This was our first trip to Montecatini Terme and this definitely is the hotel for anyone looking for luxurious comfort at an affordable price. Very modern and extremely clean.

We found this hotel to be as the website states, its not worth the rate unless you are on business, there are plenty of hotels in town if you don't want to spend what this hotel wants per night. facility has been renovated recently so the rooms are good, quite and everything seemed to function properly. Staff was a bit cold and couldn't really help with the questions we posed, so do some planning in advance. Location is good and a short walk to restaurants and the town square. European breakfast was included in our rate and it was very well laid out and the staff in the restaurant was really quite good.

Excellent hotel only slight negative is the pool water

Definitely a 5 star and staff was very accommodating. If you are wanting to experience the true Italian atmosphere I would recommend an older hotel with character. This was very modern ans had rhe New York. Las Vegas feel inside.

Beautiful Hotel, Minimalistic black,white & chrome theme interior. Wonderful views from the roof top sun deck with swimming pool. Very much an adult Hotel. Will be staying again