Very clean I was very comfortable will be back

This is not the first Extended Stay with issues. Room needs updating. Refrigerator doesn’t work. Only one chair to sit at the counter, only one plate and plastic silverware, one pan. Nothing else was clean for kitchen supplies. Generally a creepy place.

Nice place

Just awesome

It was very noisy at night. There seemed to be a lot of commotion around the hotel which made me feel unsafe.

The GM and assistant GM have been a great duo when it comes to handling any mix ups or misunderstandings expeditiously.

I just genuinely enjoy the properties management team. They work hard and have great hospitality.

I have been here for about 3 months now, and I can honestly say that I am surprised that the staff are not tired of me and my spouse, lol. I mean seriously these ladies are very understanding. I love it.

I felt the property should have been upkept a bit more, things falling down in the room, unable to get housekeeping after 14 day stay is a bit outrageous. Dirty linen needed to be brought downstairs for clean ones. Was very disappoint in my stay and the price tag wasnt worth it.

Great room and location

After I left premises at 1:30 someone tried to charge my card for an additional stay ... Was definitely not happy about it ... And staff was notified

Very nice place

Bed bugs!!!

Everything was good and great customer service

Quiet

Its in nice location

I think this is the worst hotel I have ever experienced in any hotel in any country (and in Africa). (1) No staff to check in, so I had to wait a long time and they were rude (2) No toilet paper or soap, only a small bottle of shampoo (3) The worst dirtiness and lack of basic facilities anywhere in the hotel (I don't know if they even clean it) (3) I feel like I have escaped hell as I am checking out now that I am wondering if an American hotel can be like this. (5) This is not a hotel where travelers can stay, so they should not introduce it on hotel.com.

No rooms available at the time of check-in. They finally gave us a room 40 mins after but when we entered the room the room was not clean. Lack o personnel, several guests complaining about different issues at the time we were there for check-in. We ended up canceling the reservation and looking for other hotels nearby.

Our family had to check in after hours, the attendant on duty had a look of annoyance on his face for sure looking like “ don’t try it”, which might be taken offensively by others even still everything went well check in. The room I was assigned was not equipped with anything extra other than a little soap and towel for dishes.

The lady at desk is mean as hell to ppl

The property inside reeked of marijuana. The room could use a good deep cleaning. The floor was slimy when walking on it.

The room smelled like a sewer. The room was also dirty and the bedding was filthy.

Rude staff

Everything was great but the bathroom was not well put together the tub was clogged and the water was going down slow. Everything else was great.

We were checked in to our first room, the bed was broke. We got moved to the 2nd floor... that room hadnt been cleaned dirty towels, beds not made etc..so we were moved for a 3rd time! Initially the keys were not working so we got new keys, finally they worked and was able to settle in. After traveling from across the state i was exhausted. I get woke up by the blaring fire alarm because someone cant cook on the 3rd floor!

The people are staff at the extended. Stay facility facility were very cordial and extremely helpful and made me feel right at home. The one suggestion I would like to give is to see a trash can in the bathroom so that I could place my used feminine products in a trash can in the bathroom VS having to wrap it in tolietpaper and then discarding in the only trash can that was in the room that was in the cabinet under the kitchen sink.

It’s a nice little place for wat it is

Next to mall center

The property itself is pretty cute although it attracts a lot of transients. My problem was with the staff. They were incredibly unprofessional and rude! The manager banged on our door because our 4 month twins were crying.She rudley told us that a guest had complained.....ABOUT BABIES CRYING????? I guess the fact that we had to listen to a man scream and curse at his girlfriend night and night was irrelevant?? The phone in our room NEVER worked and when we mentioned it we were told another one would be bought.....NEVER HAPPENED.....and we were there for two weeks. We got fresh towels once and despite hotel policy our room was NEVER cleaned!!! We stayed here because the new house we purchased needed some work before we could move in with twins but honestly it was such a horrible experience i would have been better of staying in a dumpster! Save your money, and your sanity, dont stay here!

The lady at the front desk replaced our remote in a few minutes, even though she was working alone. MUCH Appreciated!!!!

I loved the check in staff.

The pet smells nd barking and letting them run around the hallway