Above and beyond service.

Good hotel for the price.

Very outdated, poorly managed, rooms were not clean, and we will never recommend this hotel to anyone!

Front desk needs to reduce pungent smell

Property is very old and it appears that few, if any, upgrades have been done. Room had a sour smell. A/C unit kept kicking off. One wall had no power to the outlets and lamp. Extremely overpriced for that quality of room.

Old air conditioner very loud.

The owners are kind and helpful. The rooms are sufficient and the continental breakfast is just right. Very close to airport and The amazing Ringling museum.

Older hotel but staff wonderful and clean

our stay was great, quiet clean room!

The staff and management were really wonderful and caring.

Room smells. The shower from the floor above leaked onto my toilet seat. A few bugs were moving under the sink.

This property is a hidden gem..room was super clean and quiet...Id come back anytime

The people at the front desk where great they really made the stay great for me and my crew of guys let us go in the pool after hours very acomidating for a big group would definitely book again

Clean, friendly

The place was nice enough - clean, comfortable bed. It sits on a very busy street; however, I figured out how to manuever around. It's not fancy, but provided what I needed.

On January 25, 2024, we checked into the Best Western SureStay in Sarasota-Lido Beach after making a reservation through Expedia. I chose this hotel because it was affiliated with Best Western. I was in the hotel industry for 45 years and managed several Best Western Hotels. I was always impressed with Best Western’s quality and rigid standards. This was one of the worst hotel rooms I have ever seen. Best Western should be ashamed to allow its name on this dump. Expedia should be ashamed to accept reservations for it. After moving our bags into the room and unpacking, we realized that the room was filthy and smelled strongly of cigarette smoke. We left the door open to let in some fresh air, but after a while we noticed some rather unsavory-looking characters in front of our door. We were forced to close the door. After about an hour, I was having difficulty breathing and decided that we could not stay in this room. It was so bad that I decided to take photographs. We packed our bags and left. I went to the desk to inform the staff that, because of the smelly, dirty room, we would not be staying. The owner/manager came out and refused to refund our room charge. I told him we would take it up with Expedia. We left and checked into a Hilton across the street. Here are the problems I encountered with this room: The smell of cigarette smoke was overwhelming. There were burn holes in the bedspread. The sheets were old, worn and damaged. The deadbolt lock did not work and the door

It was quiet. Bed felt great and shower worked very well. I was actually impressed for $100 room! Thank you! I would definitely stay again!

With door closed, could see entirely around door frame. Cockroach in bathroom, entire place smelled like pot. Random people browsing around parking lot, was amazed windows were still intact in vehicle when we left first thing in morning. Dont recommend anything about the place

This hotel was maybe a two star old roadhouse 2 story dirty highway motel.

Say there’s a vending machine but most the drinks are sold out and this was during our 3 day stay and they were always sold out of water. cockroaches, very loud noise from other departments

Just a motel

exceptional reno on an old facility. well organized and most accommodating

This property is rated much higher than it deserves. It is located on a very busy, noisy, road where the noise goes right through the walls. The noise from the upstairs renter was hip-hop music that went late into the night. The internet, amazingly, didn't work after repeated visits to the office to complain. It never did work. Neither did the telephone to the office. It was completely dead. The tub needed a good cleaning, and a stopper, as did the sink. I would never stay at this property again, even though the owner at check-in asked us to give him a "five star" review if we were happy with our stay.

Excellent

Very good, excellent staff and service!

I like the attention

Stayed a night with our kids. Came to FL to visit family. Room was incredibly clean and spacious. Mattresses were great! Staff was accommodating. The pool area is adorable. Wish we had more time to enjoy. Yes, it's by the airport and near to downtown. We saved over $100 by booking our stay here. Great room for the value. We were very comfortable and slept great!!! Would highly recommend.

Place is clean and quiet

Booked a room suite with sofa bed for the family. When I arrived, the frontdesk staff had gave us a free upgrade with twin rooms which was an extra bonus. Hotel was clean, neat and extremely comfortable. Nice and immaculate pool for a relaxing end to the day. Excellent wi-fi network. Mattress is cozy and comfortable. Few steps away from the airport, free parking and a five minute drive to the beautiful lido key beach. A great location if visiting the amazing twin of Sarasota and Bradenton.

The check in and check out staff were wonderful and helpful. The room was clean and spacious. Staff was very attentive and good variety of breakfast items.

Staff were friendly and property was quiet, very close to many beaches and great restaurants.

We stayed for just one night because we wanted another beach day but the conditions are not the best. Room was kinda dirty with a dead lizard and roach, bathroom corner were dirty as well, the smell wasn’t like a fresh clean, room is dark. As soon my kids woke up we did the check out early morning.