Definitely one of the most beautiful resorts I've been to and the whoke staff was kind caring and considret to everything we needed. Thank you all.

One of my first choices to stay in Mazatlán when traveling with the family

I enjoyed that it was quiet, that allowed me to rest which it was what I was looking for.

Awesome place! Great for families

Amazing experience, this place is beautiful! Recommend, I do feel that staff need to treat everyone the same.

A great stay didn’t have any issues just read small print. They charge $250 pesos ($14 approximately) when you arrive as a fee for internet and parking and is not optional. Other than that pleasant stay. Nice and clean.

Nice place, great value!

Quiet

Love property people that work here! Great pool with caves, water slide and placea to jump off!

I liked the service. The hotel was nice very quiet.

Like

I love it!

Really great service and attention

I really enjoyed the property. The demographics are great. a fun place to fish.

I loved everything

Everything awsome thanks

Enjoyed with my family , I will come back soon

The staff was so amazing about making sure everything was handled for us. My room was cleaned everyday. Wait staff at the pools and restaurants were always very considerate. Property was always clean and well maintained. Would fully recommend.

Very quiet

First time in Mazatlán. This property is quite far from the Malecón , Main Street. I would not recommend based on location. Food and drinks are NOT good. Do not recommend , I regret purchasing the all inclusive. Staff is rude , not what I’m use to as far as Mexican hospitality. They do offer a private beach via a water taxi which was pleasant . Beds are hard and uncomfortable. I wouldn’t stay at this property again .

We enjoyed our stay of 5 nights. Great service most days. Jaime, Luis, best waiters.

Very clean and tidy facility. The staff was very professional and helpful!

Very nice and professional staff. Large , clean room with marina view. Good variety of food plus access via shuttle to the other Cid hotels' restaurants. Private beach is 5 min. away by water taxi. Parking on the premises

Relaxing and quiet. This is the best El Cid property in Mazatlan if you want a quiet and relaxing vacation. We paid for the all inclusive package. Food was very good. The only thing we found annoying is you had to wait to sign your bill at the end of every meal even though it was already paid for.

I didn’t like I was charge for to having 1visitors over my room & also I was charge $1,200 at the time of check in when I had already paid for my five days stay ahead of time. Not happy I want a refund for my stay at EL CID Marina. Will not recommend this resort to friends or anyone else! Jose Rivera

We were met at the airport by fun El Cid staff providing taxi, some tour discounts, a few other discounts, and a breakfast invitation. The breakfast invitation turned out to be an appealing review by a very nice woman of the properties, followed by a request for 120,000 USD on the spot for membership. We explained we would never do that without a comprehensive deep dive into what we were buying. Should have ended there but followed by an extreme and confrontational hard sell by a condescending manager. Last straw—snarky ethics remark. When we cut that off, manager #3 appeared and we left pronto. Unfortunately, that set the mood for the remaining stay. Recommendation: ignore non-prearranged hotel transportations. We ate one meal there and were disappointed. Shrimp dish arrived cold. We sent it back to be nuked and it returned slightly less cold. We came for the eclipse and did a great deal of touring of Old Town and Durango. There are terrific surrounding restaurants, guided tours (BTW the concierge at Ed Cid was excellent), and Old Town is fabulous. Regarding the room: Inadequate lighting and all bulbs were 6500 K fluorescents. So,unromantic 1980s vintage night ambience. Cute with daylight, admittedly. Coffee in room was extra, internet $10 daily per device and too slow to be practical. Also very loud, intrusive, and mood dampening music affecting all units from 6:00 to about 10:00 Friday through Monday. Had high expectations, but last El Cid stay for us.

Our stay at El Cid Marina Beach hotel was absolutely amazing. The staff are all so pleasant and attentive. The staff is all amazing, helpful, and kind. I've never experienced comparable service. The resort itself was fantastic. Being able to take the water taxi over to the beach was great. Beach was beautiful and peaceful. In our week there, we barely left the beach. For us the highlight of the trip was seeing the total eclipse from our balcony. Could not have asked for anything more. We (husband, myself, and twin teenage daughters) loved everything and girls want to know when we can go back. Highly recommend!

The grounds were well maintained. Loved having two entrances to our suite.

Staff was friendly and attentive.

We were on a 7th floor ,beautiful view of the ocean , above the channel, that was a problem… they did heavy dredging all night long , very noisy had to sleep with ear plugs but you still could hear it … otherwise the resort is beautiful …

They don’t have a battle of water in the room, and they want to charge for absolutely everything, I paid for all for my entire trip and anyway they charged me taxes for I don't know what and the service is not the best. I don't believe in staying at this hotel again.

Beautiful place