Nice views of the citadelle. Small toilet

Location

Used as a night stop over on our way to Spain. We like the underground parking here which is one reason we stay. It’s close to the old city and not far from the new town

Great location and beautiful view. Close to Saturday Market and Castle.

We attended a concert and walked here afterward. Very convenient, easily accessible and great view from rooms (a medieval castle). I would wholeheartedly recommend this stay to anyone coming to Carcassonne.

An unexpected upgrade gave me a balcony with a fabulous view of the old city.

Very close to Castle

Excellente emplacement

Very nice hotel just outside Carcassonne Cite. With easy access to the Cite and the Town for shops - only about 20 mins walk from the train station. Beautiful view overlooking the Castle and the river. We had a 2nd floor room which had a mini balcony for sitting out on. Room was spacious, just a couple of niggly things like no soap in soap dispenser and missing coffee cups but otherwise all good. Good TV Channel selection and WiFi worked well. Overall a nice hotel, would stay here again.

Overall it was ok, but things to note before staying here. There is no lift from the underground parking to the hotel, just stairs. The rooms are very dark and carpets are stained and our room smelt of curry. Our first room has broken air conditioning, so I was loathed to move again. The toilet smelt of waste and there are no mattress protectors on the beds, just the bottom sheet straight to mattress which is certainly not 4* hotel level and very unhygienic. We slept with our own towels beneath us to try protect us. The room as a good size and the shower was powerful enough and very large. The breakfast was surprisingly good but I wouldn’t pay more than 10 euros pp for it. Hotel in a good location, a 10 minute walk over the bridge to the old town. The girl on reception was extremely unfriendly and not helpful at all. The pool was not in good repair, the liner was coming away in places and the re furb on it was very poor. Not a welcoming pool by any standards. Overall a very below average stay and I wouldn’t stay again or recommend to friends or family.

Perfect position for exploring both the old city and the the squares and canal the other side of the river. We had a room with a balcony which was nice and fine for a couple of days stay If staying longer a little more space and storage would be needed Lovely breakfast

Went for a week in the beautiful Carcassonne. The hotel was in a perfect location and the rooms and bar were lovely. The housekeeping came and cleaned up the rooms and put new towels in the every day! I especially liked the Google Chromecast! Came in very useful.

Great view of the river and citadel

Dark decor and cassoulet dry but overall an excellent stay

Great location to explore the Medieval city and the " new" city. Beds were comfortable. The staff were extremely helpful. Breakfast was very good

Very friendly and helpful staff

I always stop at this hotelvwhen in carcassonne. Great location. lovely friendly staff.

Lovely hotel, great location and views, amazing value

Unique decor, lovely pool, stunning views of the castle, helpful and friendly staff. I will definitely return again.

Beautiful and modern hotel. Great location. We loved it!

Lovely hotel in a great location. The breakfast was very good with fresh produce and a great choice. I would give the hotel 10/10 except for the toilet. The bathroom and toilet are separate which is a great idea except the toilet was basically in a cupboard. When I sat on the toilet my knees were up against the door and the only way I could comfortably use the toilet was to leave the door open. I am not tall only 5 foot 6 but it was impossible to use the toilet with the door closed. It was the most claustrophobic one I have ever been in. Whoever designed the toilet should be sacked, it is only suitable for little people. This is my only gripe with the hotel, everything else was perfect, beds were very comfortable.

The location and the view from the restaurant was fantastic. Everyone there was very nice and helpful. I would love to stay there again.

Perfect location Parking expensive

Excellent hotel with very nice room and perfect service !

This hotel has a cool vibe, with nice touches such as water machines (both fizzy and still) on each floor. The rooms are not big, but very practical and breakfast included in our rate was extremely good. We didn't use the pool, but the rooftop terrace is terrific. It's worth going to the bar/restaurant for the views alone. Reasonably priced. A great stay

Modern hotel, friendly professional staff (some don't speak English but that's not a barrier these days) ideal location for train station, new town and medieval city. Toulouse is an hour by train. You can easily get from airport to town and Google maps the hotel is a short walk. Getting back to airport is more challenging, no ubers, taxi services busy during rush hour so allow extra time.

Very nice decor. Stylish and understated. Fantastic views from terrace in room and the roof terrace too. Only negative for me was rooms were quite dark.

Ideal location with great views from the rooftop. Walk across the pedestrian bridge and up into the old city. Hotel was clean and they had a crib available for our baby to sleep in.

As always i had a lovely stay here (3rd time at the tribe). Fab location for le cite and le bastide. friendly and helpful staff. some even recognised me from previous stays. Already booked my next stay

Liked: location; secure parking; comfortable bed; friendly and efficient staff. Disliked: room too small to properly accommodate the large bed; separate WC so small my husband was unable to sit on it with the door shut; no shelves or space for toiletries in the bathroom; nowhere to sit in the room; floor was clearly unvacuumed; TV streaming unavailable - even though lovely receptionist came to try and help; ugly large holes in the walls presumably from where previous fittings had been.

Very cosy hotel. Central, great view of medieval city