Lots of fruit flies in the bat/ eating area.

Awesome Hotel Awesome staff.

Little gem in a city of thousands. Staff were professional and friendly; the room was very comfortable quiet and a high standard with everything you would expect. Very impressed worth another stay in the future.

The Doorman on his phone was so unprofessional and to put it in his pocket was laughable....The room 510 was awful with the window covered over and the noise from the air conditioning units unbelievably loud .The wife went down to reception and asked for a different room which they duly oblged. The second room was better.. Never a 5 star in a million years.

Outstanding hotel. Really beautiful, lovely staff and superb location. I will definitely be back!

Enjoyed our stay overall. 4/5 A few “niggles”.. staff were good but missed out on opportunities other hotels offer such as taking bags to room, showing you features and how they work in the room; the steam room option in the shower didn’t work, and we had a bit of a sleepless night as we didn’t know how to turn off the dressing room light.. plus the noise from the extractor outside. There was no restaurant option on Sunday, but that wasn’t a problem as we strolled up to The Wolseley. However, the room was large and bed comfortable. Nice turn down service and the bathroom was good. I can’t fault the housekeepers as, whilst the hotels policy is obviously 1 small shampoo to share, our lovely offered more on request. Great to see Penhaligon toiletries as a British brand, but they should have been “Blenheim Bouquet” when making a focus on Churchill as part of the branding!

Comfortable, great location, very friendly staff

Great property in an incredible part of London.