Great place to stay in Swansea always first choice

Great hotel right next to the train station. Room small but no problem for 1 night. Staff really friendly and helpful. Will stay again.

Clean, nice room. Did not like lack of fresh air, no openable windows. Hot and airless at night, air con too noisy to leave on at night.

Service was a mixed bag. Some of the front of house staff made you feel like you were disturbing them, the lady that checked me in, however, was lovely. The other woman was not exactly welcoming. Service in the bar area was pretty good, food was nice. Room was very clean, fairly compact but had an awful view. Had requested a quiet room but didn't drop lucky on that score with noise. Housekeeping were out and about knocking doors early on a Saturday morning so no chance of a lie in! All in all, it's convenient for the station and the rooms are clean, but not sure I'd stay again

The staff were very helpful & polite. We would have liked to have had toast with our breakfast. The only toast available was sourdough which we did not like. Everything else was excellent. Thank You

Good points: Staff are homely and friendly, bar is lively in the evening (Saturday) and breakfasts are brilliant. Great location, right next to the station, handy town centre car park just £5 for 24hrs. Walking distance to town centre/pubs/eateries etc. No real bad points but Immediate area is a bit lairy in the evening and hotel looks scruffy from the outside and odd that delivered goods are left in public areas. Layout is odd also with the kitchen remote from the dining area and food carried through the reception lobby. Our room was 'odd' too, triangular shape with an en-suite but the bath was in the bedroom! Wonky toilet roll holder, annoying dripping ballcock in the cistern and no sockets by the bed (for phone/ipad charging). All that said, a pleasant stay and just a 10 minute Uber to the Swansea Arena (cost about £14).

Airconditioner is not workable but without advance notice, and need to change from a twin beds room to a double room, but the double room is quite small and no refrigerator.

The rooms need some attention to detail, such as touching up paint, tatty chair in the room. Overall it’s a nice hotel but it doesn’t live up to the photos online. The food and bar area was lovely.

Not to bad

Beds were comfortable but room was a double not a twin. Good selection of teas, coffees, biscuits No comfortable chairs in the room to sit on. Remote control is a bit broken couldn't get Netflix only just the normal channels. No non slip mat in the shower. No toilet brush Location is really great for train station.

Excellent value for money

Nice hotel and nice room but could not sleep all night very loud outside hotel cars back and for all night and toilet was leaking and dripping all night.

My daughter loved her first hotel stay

Hotel is in a great location, next to the train station and easy walking distance into town

The room, staff and food were all exceptional. Really made our stay the best it could be. Love Nicky and Ben xx

Street parking available after 6pm.

The air conditioner was very noisy, had to turn that off to sleep. But apart from that the room was in good condition. Very good location, less than a minute walk to Swansea station. Very friendly and helpful staff!

Really convenient fans very noisey

Nice Hotel and Fab for the Railway station dead opposite .. If it was Good enough for Johnny Depp ,it was Good enough for us!!

Very conveniently located for Enterprise and the train station. Noisy street lste at night.

Amazing hotel lovely decor perfect for me and my daughter food was lovely literally 2 mins from train station and a 5 min walk to the centre

Traffic is very noisy in the morning

Great hotel right next to the train station. Convenient, clean and comfortable. Hotel bar reasonable prices and not a rip-off. Overall a great stay.

Staff were friendly Restaurant was fantastic Close to train and many great shops and restaurants Highly recommended

Perfectly located and very comfortable.

Good hotel ,perfect position for central Swansea ,shopping and arena. Opposite the railway station ,paid car parking next door to the hotel. A little noisy on a night due to location, room walls very thin ,could hear guests in next room.

We were delayed being checked in as our room hadn't been cleaned from pervious occupants. Despite the fact we didn't arrive until 15.30 and you were qble to check in from 15.00. Thr room was very basic with no air conditioning. The mini fridge wasn't in place correctly and the bedside table also wasn't in correct positioning either. Due to no air conditioning we had to have out window open and our room right outside the 4 way traffic light system. Avoid room 219 at all costs!!! The noise was horrendous. On further inspection we pulled back the duvet to find dried blood on our sheet. The manager didn't seem to apologetic but the young lady (Fiona) who changed our bed sheet was very embarrassed by the situation and very apoplectic about it. Despite all of this the hotel was ok and the food was lovely hence why we have given it a 3 star. I would not go back to this part again as it needs alot of money put into that part of the town as it is completely run down.

Disappointing stay. Booked classic double room - looks nothing like the pictures on the website. Very old fashioned and basic furniture that didn’t really fit together. Had room on first floor above the function room - noisy both evenings until 11pm due to weddings - no other options as when we checked in this was the “last room available”. If we’d known what the rooms were actually like we’d have stayed elsewhere.

Disappointing stay. Booked classic double room - looks nothing like the pictures on the website. Very old fashioned and basic furniture that didn’t really fit together. Had room on first floor above the function room - noisy both evenings until 11pm due to weddings - no other options as when we checked in this was the “last room available”. Wouldn’t recommend staying here in a classic double room.

Excellent short break particularly for those arriving by train.

Lovely staff definitely going to stay again

Lovely hotel and room. The room had a bath in bedroom, the would accommodate 2 people. Plenty of various covers and water in the fridge. Offsite parking near the hotel, which is cheap. A few disabled spots at the side of the hotel.