helpful staff

Building work in or around the hotel till early hours in the morning.

Simple, modern rooms, clean and comfortable. Pleasant, polite and helpful staff. The hotel is a few yards down a side street off the Walworth Road, which is not the prettiest thoroughfare in London, but it is busy with pedestrians at all hours, and felt quite safe to me. It is about 5 mins walk from the tube and railway stations, as well as a million buses. Oxford Circus and the City are both less than 15 mins away. Elephant & Castle is unrecognisable from just a few years ago, and redevelopment continues apace. It offers an interesting blend of traditional and ultra modern London, with plenty of amenities minutes away from the hotel.

The sheets were not clean- looked like they made the bed after the previous guests without doing laundry. Mattresses were zipped up in bedbug bags and we didn’t find evidence of any. We arrived late and the neighborhood did not appear to be the safest. Staff/front desk was super great & friendly.

Very good hotel, the room is equipped will all you need.

It was convenient for the places we like to go. The room was hot, the fan was really noisy. The bed was hard and were pillows. The room was clean and safe. Overall it was ok. You get what you pay for I suppose.

Exelent

Staff were helpful, bed was very comfy, felt luxurious

Noisy as stated

A nice clean hotel. Check in was very friendly and the room was OK. The whole place is a bit dated but didn't stop anything working. I had two problems, noise and light. There is a restaurant under the hotel which had music and singing till midnight and the hotel is across from a police station so a few cars went out with their sirens on. The blind in the room didn't cover the top 6" of the window and was slack around the sides so the room was far from dark.

Ideal location short walk from tube. Close to high street for amenities but hotel situated down a side street so quiet. Room was very clean and comfortable at a very reasonable rate. Hotel staff very friendly.

We were originally booked in the Eurotraveller on Amelia Street as it said there was free parking. There was no parking available at all. The man on reception was very helpful and moved us to the Eurotraveller on the Old Kent Road as there was parking on site. Thought it was expensive at £25 per night but we had no choice but to pay the fee for 2 nights. Overall a nice comfortable hotel for the two nights we stayed.

Great hotel in a good location. The room was perfect for my needs and the staff on reception were very friendly. Definitely recommend this hotel as a good value option.

Basic hotel accommodation with small but adequate size room. No air con but room had a fan. Perfectly good hotel for a one night stopover

Only had contact with reception staff. Quick check in. All good. Asked tor quiet room as interview at 8am following day. Got room 32. 2nd floor at the back. Very quiet. Room dated, bathroom showing aigns of age. But for what i paid £79 double bed, telly, tea/coffee, fridge and own bathroom cant complain. Well located. 10 mins from kennington tube.

It has lovely staff

Not at all a nice experience. Arrived to be told the proprietor wanted to take a 'Damage' deposit. This did not bode well, and was not expected. The rooms were shabby, smelly & furniture had sharp edges of metal frame around bed. Hotel unable to explain or offer better alternative. WE WALKED AWAY and stayed somewhere else that was fit for purpose.

This is very noisy hotel. The amount of novice coming from the corridor is insane! Constant door bumping, footsteps on the corridor. This is a really basic Hotel, rooms are super worm and no air conditioning. I would not say that the place was clean as well. Please clean this bed frame there is plenty of dirt there which is not hygienic to touch at all!

This hotel is very comfortable tucked away a short distance from Elephant and Castle. The rooms are always clean and well presented. Necessary to get a bus/tube ride to get to the main sights in London.

Customer service was outstanding, the rooms were a little rough around the edges, but if you are not spending much time in the hotel room then it doesn't matter at all. I would 100% stay here again.

a good budget hotel, friendly staff, comfy bed, basic room but everything that you need for a short stay

Its very basic so ok for just one or 2 nights

In a god position not far from the tube station lots of bars and pubs around

Provides a reasonable size room, with everything you need in a convenient location (5 minutes from Elephant and Castle tube). A lot of business people use this hotel when staying away from home given its location and price. Also couples on vacation. Surprisingly quiet given its location. It's the best hotel in the area given price/size of room/reasonable quality of fittings.

Good value. Nice to have a kettle in the room. Slightly noisy with windows open.

Thought the hotel was good value for the price, but think they need to Change there mattresses, not very comfortable

Good value, spacious room for a budget hotel in London. I’d have liked hot drink facilities in the room.

I can't sleep because the under of hotel is a nightclub and they play music until 7 at morning. The check in is very bad. The reception ask me 10£ for duvet. They take 50£ for deposit as well as l book by Expedia. Important matter was the room. No place for sleep my daughter. I tell them l book for three persons , and he answered but it's double room. If you want change your room to family room for 150£ per night. I don't recommend this hotel.

Good quality for a low price. Not far away from the Elephant and Castle station. Nice pub next to the hotel. Wifi was fast. Clean room with a lot of equipment. The only thing I've missed was a toilet brush.

I booked this hotel because of the price and based on the reviews I wasn’t expecting much. And sure it isn’t anything swish but it is perfectly fine for the price. My room and washroom were both very clean, and it had all the facilities that I required. Desk staff were always courteous, as was the cleaner. Mattress was on the firm side but I don’t mind that. Pillows could have been softer though. So based on what you are paying, I would give this 4 out of 5.

I booked this hotel because of the price and based on the reviews I wasn’t expecting much. And sure it isn’t anything swish but it is perfectly fine for the price. My room and washroom were both very clean, and it had all the facilities that I required. Desk staff were always courteous, as was the cleaner. Mattress was on the firm side but I don’t mind that. Pillows could have been softer though. So based on what you are paying, I would give this 4 out of 5.

The hotel is about a 10 min walk from the Underground. There are buses that run between the Underground and the hotel. Hotel staff was friendly and helpful. Room was clean. Definitely recommend for a Zone 1 stay that is budget-friendly.