Great service, beautiful hotel, huge bed. Only faults were a dirty plug hole, and the lights control panels are very finicky.

We usually use travelodge but thought we would treat ourselves we should of stayed with travelodge and saved the extra £130 it cost to stay here it started well we left our luggage in the morning and we returned to check-in the bags had been taken to our room by a fantastic guy who was helpful funny and chatty i didn't catch his name but I would describe him as what you would expect Ricky Tomlinsons brother to look like. The lobby, bar and stairwells are awesome, but when we got to our room, what a disappointment. The room 121 was small and once we opened the curtains found frosted out windows which you could not open. The curtains stayed closed leaving you with no natural light, never mind a view. The tv was on an extending bracket which meant you banged into it when you got up from the bed. Overall the room looked tired. The biggest disappointment was the services. The bar which was a beautiful place to sit called last orders at 10.15, and then closed at 10.30, moving people to finish their drinks in the lobby. We found this poor, you get better than that at Travel Lodge who stay open till you've finished drinking. We didn't want all night drinking but 11.30 would have been more reasonable. The next morning we tried to get a coffee from the coffee shop in the lobby but were told it didn't open until 12 midday. We looked for a bin to get rid of a takeaway bag (all sealed and clean) the man off reception took it off us as if it was a dirty nappy. Which we found rude.

3rd time I’ve stayed , I’m a huge Beatles fan so this place is heaven

Stopped one night room 508 excellent room Hotel is next to Mathew street (Beatles street) all bars live entertainment shopping center is other side of hotel can’t get better location

The hotel is perfectly placed for Beatles fans to visit Liverpool’s iconic locations. It is well appointed, and the staff are a pleasure to deal with. The bar has real atmosphere, particularly during happy hour. Highly recommended.

Our stay was great from checking in to checking out(which was done online) therefore avoiding queues. The staff were very professional, polite and very informative. The room was great too, it was very clean and well equipped. The bed was really comfortable but unfortunately it creaked, and the creaking of the bed is the only thing I can fault it on. We have stayed at Hard Days Night before and will definitely be going back. I highly recommend this hotel as it is in a prime location. Ideal for shopping, theatre, museum's, restaurants, bars ( the world famous Cavern Club is literally just around the corner ) a great choice of tours for Beatle fans and of course a ferry cruise on the Mersey is a must.

Great base for a Beatles-focused family trip to Liverpool. Just round the corner from the Cavern and easy access to other landmarks and the waterfront.

Wonderful hotel in the ideal area to immerse yourself in The Beatles …

Really noisy with bin lorries and glass collection for what felt like the whole night.

No running water in the sink. No apology from the staff when i complained

fantastic location.

The staff were really great and their service outweighed the noise from nearby bars/music venues/etc that affected my sleep. Maybe get triple glazing installed or some other remedy to help with noise reduction?

Incredibly nice front desk, accommodating an earlier check-in & honoring status, very private room with awesome balcony, nice bath(-tub:)

No water Sunday and Monday evening and Tuesday morning in bathroom . Reluctance to apply Hotels.com 20%Discount to food and beverage. Poor service in restaurant and mixed messages at reception . Great location for Matthew Street and Cavern

I don’t usually complained the reason why I just didn’t asked for alternative room, but can’t understand why we were given a wheelchair access room, it’s hurting our back to use the sink when brushing our teeth.

Very Nice hotel, good service. The rooms are very fine.

It’s a modern hotel which is comfortable. Could be improved by the usb hubs by each bed side , shower caps provided and better design of the bathroom. (Toilet roll holder squeezed next to the toilet space

Fantastic services room fantastic food first class the steak was wonderfull

Rude noisy dirty bedding and not helpful

So great place to be, thank you!

Room was spacious slight use marks but good value. Front of reception manager outstanding. He makes the difference of staying again or not. The hotel and staff miss communicate at times. Bar opposite reception should be clearly marked as closed when close. Solo traveler at breakfast table gets cleared when you pop up to buffet and reset which is annoying. He

The room was not cleaned 100%, we found toothpaste residue in the sink.

Great stay .. check in staff were superb - lovely room / suite !!

Great room, but water pressure left a lot to be desired.

Great location - right next to Matthew Street. Enjoyed the Beatles theme throughout - was not done in a tacky way at all. Front desk staff were very helpful.

Bar staff in experienced no people skills what so ever waited ages to be served no atmosphere in bar singer though was great food was cold. Noise outside was terrible got no sleep at all

Mahmoud and Esme were excellent, very accommodating and knowledgeable of the hotel and activities nearby. Just the type of greeting and understanding a guest needs especially after a long journey.

Great staff very friendly which is what you expect form Scousers. Great breakfast, a little noise form Mathew street but then again its Mathew Street. If you expect peace an harmony don't stay within 1 mile of Mathew street. Slept like a baby and the location is fantastic. Will stay there as often as i can very happy with all things about the Hotel.

Great quirky hotel right in the centre 1 minute from The Cavern , amazing location

Amazing! Location, things to do and the Beatles ! What a wonderful place and experience! Definitely would stay there again!

If you are a Beatles fan then you need to see Liverpool and the Hard Days Night Hotel is in the perfect place to stay. Located right beside Matthew Street and the Cavern Club it's the best spot to stay. A great place to relax after a day exploring Liverpool.

Enjoyable stay -very comfortable and clean-great atmosphere surrounded by Beatles paraphernalia.